Bland AI
3.92
0
Bland AI automates phone tasks with AI, offering live call transfers and human-like voices for multiple industries.
Bland AI Reviews
3.92
Based on 12 reviews
How would you rate Bland AI?
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Evan Murray
January 11, 2025
What do you like most about using Bland AI?
The ability to automate phone tasks is quite impressive. The live call transfers work well, and the human-like voices enhance the overall experience.
What do you dislike most about using Bland AI?
The interface could be more intuitive, and I occasionally experience delays in voice recognition during calls.
What problems does Bland AI help you solve, and how does this benefit you?
It helps reduce the workload on my team by automating routine calls, which allows us to focus on more complex customer inquiries.
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Clara Martinez
January 10, 2025
What do you like most about using Bland AI?
The integration capabilities with other software are a huge plus for us.
What do you dislike most about using Bland AI?
Sometimes, the AI misinterprets customer responses, leading to confusion.
What problems does Bland AI help you solve, and how does this benefit you?
It effectively reduces the time spent on repetitive tasks, allowing our staff to engage in more meaningful conversations.
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Nico Fischer
January 10, 2025
What do you like most about using Bland AI?
The library of voices is impressive; it gives a lot of options for different customer bases.
What do you dislike most about using Bland AI?
There are occasional bugs that disrupt the call flow, which can be frustrating.
What problems does Bland AI help you solve, and how does this benefit you?
It helps with initial customer contacts, but I still prefer human agents for follow-up calls.
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Yara Hussain
January 8, 2025
What do you like most about using Bland AI?
The ability to integrate with our existing CRM systems seamlessly has been a game changer.
What do you dislike most about using Bland AI?
There are some limitations on the types of calls it can handle, especially in complex scenarios.
What problems does Bland AI help you solve, and how does this benefit you?
It automates follow-ups, which frees up time for my sales team to focus on closing deals.
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Sofia Jensen
December 27, 2024
What do you like most about using Bland AI?
The ease of use is fantastic! Even my team with minimal tech skills picked it up quickly.
What do you dislike most about using Bland AI?
I would like to see more customization options for the voice settings.
What problems does Bland AI help you solve, and how does this benefit you?
It handles routine inquiries efficiently, which has significantly improved our customer service response times.
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Mateo DiMarco
December 26, 2024
What do you like most about using Bland AI?
The AI's capability to remember past interactions adds a personal touch to customer service.
What do you dislike most about using Bland AI?
The learning curve for advanced features can be steep for new users.
What problems does Bland AI help you solve, and how does this benefit you?
It helps in managing customer follow-ups, which has improved our sales conversion rates.
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Liam Johnson
December 26, 2024
What do you like most about using Bland AI?
The voice quality is outstanding! It sounds human, which makes customer interactions feel more personal.
What do you dislike most about using Bland AI?
Sometimes, the AI doesn’t catch specific accents well, leading to miscommunication.
What problems does Bland AI help you solve, and how does this benefit you?
It effectively reduces call handling time, which increases our team's overall productivity and customer satisfaction.
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Anika Patel
December 22, 2024
What do you like most about using Bland AI?
I love the dynamic data injection feature. It personalizes calls and makes customers feel valued.
What do you dislike most about using Bland AI?
The setup process was a bit complicated, and I had to consult the support team multiple times.
What problems does Bland AI help you solve, and how does this benefit you?
It streamlines communication in my real estate business, allowing me to handle more leads efficiently.
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Lucas Klein
December 8, 2024
What do you like most about using Bland AI?
The customer support is excellent! They are very responsive and helped me quickly resolve my issues.
What do you dislike most about using Bland AI?
The documentation could be clearer, especially for first-time users.
What problems does Bland AI help you solve, and how does this benefit you?
It automates our customer service calls, significantly reducing wait times and improving customer satisfaction.
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Tariq Al-Mansoori
December 6, 2024
What do you like most about using Bland AI?
I appreciate the versatility of the tool; it’s applicable in various industries, making it adaptable.
What do you dislike most about using Bland AI?
The pricing model could be more transparent. It’s hard to predict costs based on usage.
What problems does Bland AI help you solve, and how does this benefit you?
It helps manage high call volumes, especially during peak times, ensuring customer inquiries are addressed promptly.
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Haruto Takahashi
December 4, 2024
What do you like most about using Bland AI?
The AI's voice clarity during calls is very good, making it easy for customers to understand.
What do you dislike most about using Bland AI?
It lacks features for complex query handling, requiring human intervention too often.
What problems does Bland AI help you solve, and how does this benefit you?
It helps automate low-level inquiries, which allows our team to focus on higher-value tasks.
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Aditi Srinivasan
November 19, 2024
What do you like most about using Bland AI?
The ability to make calls without human intervention is fascinating and saves a lot of time.
What do you dislike most about using Bland AI?
The AI sometimes struggles with complex customer queries and needs improvement in that area.
What problems does Bland AI help you solve, and how does this benefit you?
It allows our team to handle a larger volume of calls, but we still rely on humans for detailed inquiries.
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