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20Paths

20Paths creates how-to guides efficiently using AI, designed for technical writers and instructional designers.
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20Paths

What is 20Paths?

"20Paths" is an AI-powered tool designed for the efficient creation of how-to guides and documentations. It caters primarily to technical writers, documentation specialists, and instructional designers seeking to produce concise and engaging guides. The tool offers an intuitive interface with features like the creation, customization, and sharing of guides, including the ability to auto-generate highlighted elements and basic text to streamline the guide production process. Users can also utilize a Chrome extension to quickly start and finish guides with just a click, making the overall guide creation process more efficient and user-friendly.

Who created 20Paths?

20Paths was created by an individual or team not explicitly mentioned in the available documents. The company was launched on November 28, 2023. 20Paths is an AI-powered tool designed for the efficient creation of how-to guides and documentations. It offers an intuitive interface, powerful features, and a Chrome extension for streamlined guide production. The tool is primarily used by technical writers, documentation specialists, and instructional designers to develop engaging and professional-level content quickly and easily.

What is 20Paths used for?

  • Interactive demo creation
  • Tailored demos for customer profiles
  • Helps to convert leads
  • Interactive showcases for product features
  • Creates content quicker than traditional methods
  • Step-by-step guide creation
  • Product storytelling
  • Helpcenter auto-generated
  • Synced Helpcenters
  • Embeddable helpcenter widget
  • Product story telling
  • Helpcenter auto generated
  • Conversion of leads
  • Quick content creation compared to traditional methods
  • Auto-generated helpcenter
  • Create interactive product demos that convert
  • Delight prospects and close deals fast with AI-powered product demos
  • Capture product walkthroughs with annotations and highlights instantly
  • Tailor fit demos with chapters, branching, CTAs, and AI translations
  • Share demos on websites, in the sales cycle, email campaigns, and help centers
  • Personalize demos with custom branding and dynamic elements
  • Translate product demos into 12+ languages using AI
  • Convert website visitors into customers with product walkthroughs
  • Drive product adoption and User Retention with step-by-step self-learn guides
  • Accelerate sales cycles with demo leave-behinds and deep analytics

Who is 20Paths for?

  • Technical Writers
  • Documentation Specialists
  • Instructional designers

How to use 20Paths?

To use 20Paths effectively, follow these steps:

  1. Begin by clicking on the Chrome extension to start creating a guide or demo.
  2. Perform the necessary steps on your screen to demonstrate the process.
  3. Click the extension again to finish the guide; this action triggers 20Paths to automatically highlight essential elements and generate basic text.
  4. Customize your content by editing text, colors, and highlighters for demos, guides, and help centers to align with your brand identity.
  5. Share the generated content instantly using a provided link or embed it in emails, tweets, Notion, or any other tool permitting embedding.
  6. Utilize the auto-generated help center to house and organize all instructional content, synchronized with the connected content folder.
  7. Take advantage of the multi-format guide creation feature to weave SOPs across different tools and procedures efficiently.
  8. Utilize the powerful AI capabilities of 20Paths to create interactive demos tailored to specific customer profiles and stages in sales and marketing contexts.
Pros
  • Quick guide creation
  • Creates professional-level content
  • Intuitive UI
  • Can create SOPs
  • Support tool for customer queries
  • Shares how-to guides instantly
  • Chrome extension for instant start
  • Auto-generates highlighted elements
  • Generates basic text for guide
  • Customization options available
  • Links sharing feature
  • Option to embed content
  • Auto-generated help centers
  • SEO optimization for help centers
  • Aesthetics customizable for brand
Cons
  • Chrome extension dependency
  • Lack of platform diversity
  • No offline availability
  • Possible SEO issues
  • Limited guide format
  • Lack of dedicated app
  • Absence of multi-language support
  • No built-in collaboration feature
  • Absence of real-time support

20Paths FAQs

Can 20paths be used to create content to address customer queries?
Users can create how-to guides and share them instantly, providing customers with immediate, easy-to-understand responses to their questions.
What customization options does 20paths provide?
Users can edit the text, colors, and highlighters for demos, guides, and help centers, allowing for harmonious brand integration.
How can 20paths be used in sales and marketing contexts?
It can be used to create interactive demos tailored to specific customer profiles and stages, aiding in lead conversion and showcasing product features interactively.
How does 20paths aid in SEO optimization?
By creating help centers fine-tuned for SEO, helping improve online visibility and the organic discovery of guides.
What is an auto-generated help center in the context of 20paths?
It refers to a hub automatically created with demos and guides, organizing all instructional content in one place.
Can I use a custom domain link for my 20paths content?
Yes, users have the option to use a custom domain for their help centers, providing a unique and brand-consistent URL for the content.

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