The idea behind Swyft is good, but there are many areas for improvement.
The software often fails to capture the full context of conversations, which is critical for sales follow-ups.
It attempts to reduce the manual work involved in CRM updates, but I still end up spending too much time on corrections.
The automation of note-taking is a game-changer. It saves us significant time, allowing more focus on selling.
The interface could use some improvement; it's not very intuitive, especially for new users.
It reduces the workload on my team when it comes to updating Salesforce, which improves our productivity.
The ease of use is one of its best features. I can get started quickly without a steep learning curve.
The AI sometimes misses nuances in client conversations that are important for sales.
It streamlines the update process for our CRM, but I wish it could capture more detailed insights.
The ability to capture call summaries is helpful, and I do appreciate the time it saves.
The integration with Salesforce can be problematic, which has led to some lost data.
It addresses some of the manual data entry tasks, but I have to check the entries to ensure they are accurate.
The concept of automating notes is beneficial, but the execution needs significant work.
The summaries are often vague and lack necessary context, which is frustrating for post-call follow-ups.
It tries to help with CRM updates, but the inaccuracies often mean I have to redo a lot of the work myself.
I like how it integrates with Salesforce. It saves me a lot of time on manual data entry.
Sometimes, the AI misunderstands the context of the conversation, leading to errors in the summary.
It addresses the tedious task of updating our CRM, allowing me to focus more on interactions with clients.
The concept of automating sales notes is fantastic and has the potential to save hours of work.
There are frequent glitches that interrupt the workflow, making it more of a hassle than a help at times.
It helps to streamline the note-taking process, but I often find myself doing more work to correct entries afterward.
I appreciate the idea of automating sales notes, but the execution leaves much to be desired.
The integration with Salesforce is not as seamless as promised. I've had multiple instances where the updates failed, leading to discrepancies in my CRM.
While it aims to save time on note-taking, I've found myself spending more time correcting the inaccuracies in the notes than if I'd done them manually.
The real-time updates to Salesforce are very helpful. It keeps our data fresh and reduces errors.
The summaries can be hit or miss. Sometimes they capture all the details, but other times, key points are missing.
It allows us to maintain better data hygiene in Salesforce, which is essential for tracking our sales pipeline.
I like that it offers mobile access. It's convenient when I'm out of the office.
The AI doesn't always recognize industry-specific terminology, which can lead to errors in the summaries.
It helps keep my CRM updated, but I still have to manually adjust the notes, so it doesn't save as much time as I'd hoped.
The potential to streamline processes is great, especially for busy sales teams like ours.
Sometimes the call summaries miss critical points, which can be frustrating during follow-ups.
It helps with automatic CRM updates, but I still have to double-check the entries to ensure their accuracy.