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Swyft

Swyft AI automates sales note-taking, call summaries, and CRM updates, enhancing productivity and integrating with Salesforce.
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Swyft Reviews

3.09
Based on 11 reviews
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Sofia Petrova
Sofia Petrova January 14, 2025

What do you like most about using Swyft?

The idea behind Swyft is good, but there are many areas for improvement.

What do you dislike most about using Swyft?

The software often fails to capture the full context of conversations, which is critical for sales follow-ups.

What problems does Swyft help you solve, and how does this benefit you?

It attempts to reduce the manual work involved in CRM updates, but I still end up spending too much time on corrections.

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Mateo Fernandez
Mateo Fernandez January 11, 2025

What do you like most about using Swyft?

The automation of note-taking is a game-changer. It saves us significant time, allowing more focus on selling.

What do you dislike most about using Swyft?

The interface could use some improvement; it's not very intuitive, especially for new users.

What problems does Swyft help you solve, and how does this benefit you?

It reduces the workload on my team when it comes to updating Salesforce, which improves our productivity.

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Miyuki Sasaki
Miyuki Sasaki January 5, 2025

What do you like most about using Swyft?

The ease of use is one of its best features. I can get started quickly without a steep learning curve.

What do you dislike most about using Swyft?

The AI sometimes misses nuances in client conversations that are important for sales.

What problems does Swyft help you solve, and how does this benefit you?

It streamlines the update process for our CRM, but I wish it could capture more detailed insights.

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Nina Kovalenko
Nina Kovalenko January 1, 2025

What do you like most about using Swyft?

The ability to capture call summaries is helpful, and I do appreciate the time it saves.

What do you dislike most about using Swyft?

The integration with Salesforce can be problematic, which has led to some lost data.

What problems does Swyft help you solve, and how does this benefit you?

It addresses some of the manual data entry tasks, but I have to check the entries to ensure they are accurate.

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Omar Al-Mansoori
Omar Al-Mansoori December 27, 2024

What do you like most about using Swyft?

The concept of automating notes is beneficial, but the execution needs significant work.

What do you dislike most about using Swyft?

The summaries are often vague and lack necessary context, which is frustrating for post-call follow-ups.

What problems does Swyft help you solve, and how does this benefit you?

It tries to help with CRM updates, but the inaccuracies often mean I have to redo a lot of the work myself.

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Haruto Takahashi
Haruto Takahashi December 25, 2024

What do you like most about using Swyft?

I like how it integrates with Salesforce. It saves me a lot of time on manual data entry.

What do you dislike most about using Swyft?

Sometimes, the AI misunderstands the context of the conversation, leading to errors in the summary.

What problems does Swyft help you solve, and how does this benefit you?

It addresses the tedious task of updating our CRM, allowing me to focus more on interactions with clients.

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Ravi Kumar
Ravi Kumar December 18, 2024

What do you like most about using Swyft?

The concept of automating sales notes is fantastic and has the potential to save hours of work.

What do you dislike most about using Swyft?

There are frequent glitches that interrupt the workflow, making it more of a hassle than a help at times.

What problems does Swyft help you solve, and how does this benefit you?

It helps to streamline the note-taking process, but I often find myself doing more work to correct entries afterward.

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Liam O'Connor
Liam O'Connor December 9, 2024

What do you like most about using Swyft?

I appreciate the idea of automating sales notes, but the execution leaves much to be desired.

What do you dislike most about using Swyft?

The integration with Salesforce is not as seamless as promised. I've had multiple instances where the updates failed, leading to discrepancies in my CRM.

What problems does Swyft help you solve, and how does this benefit you?

While it aims to save time on note-taking, I've found myself spending more time correcting the inaccuracies in the notes than if I'd done them manually.

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Aisha El-Amin
Aisha El-Amin December 6, 2024

What do you like most about using Swyft?

The real-time updates to Salesforce are very helpful. It keeps our data fresh and reduces errors.

What do you dislike most about using Swyft?

The summaries can be hit or miss. Sometimes they capture all the details, but other times, key points are missing.

What problems does Swyft help you solve, and how does this benefit you?

It allows us to maintain better data hygiene in Salesforce, which is essential for tracking our sales pipeline.

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Ahmed Sayed
Ahmed Sayed November 23, 2024

What do you like most about using Swyft?

I like that it offers mobile access. It's convenient when I'm out of the office.

What do you dislike most about using Swyft?

The AI doesn't always recognize industry-specific terminology, which can lead to errors in the summaries.

What problems does Swyft help you solve, and how does this benefit you?

It helps keep my CRM updated, but I still have to manually adjust the notes, so it doesn't save as much time as I'd hoped.

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Chloe Nguyen
Chloe Nguyen November 18, 2024

What do you like most about using Swyft?

The potential to streamline processes is great, especially for busy sales teams like ours.

What do you dislike most about using Swyft?

Sometimes the call summaries miss critical points, which can be frustrating during follow-ups.

What problems does Swyft help you solve, and how does this benefit you?

It helps with automatic CRM updates, but I still have to double-check the entries to ensure their accuracy.

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