Presto
4.20
0
Presto Voice automates drive-thru ordering, saving labor costs and boosting revenue with AI-driven voice technology.
Presto Reviews
4.20
Based on 5 reviews
How would you rate Presto?
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Sanjay Patel
January 6, 2025
What do you like most about using Presto?
The AI voice recognition is impressive. It understands our customers' accents and requests most of the time, which enhances customer satisfaction.
What do you dislike most about using Presto?
The only issue I've encountered is that it occasionally misinterprets menu items during peak hours, leading to a few mix-ups.
What problems does Presto help you solve, and how does this benefit you?
Presto helps us manage high volumes of orders during busy times, reducing wait times and increasing sales, ultimately resulting in a better customer experience.
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Leah Nguyen
January 5, 2025
What do you like most about using Presto?
I love how smooth the drive-thru experience has become. The AI processes orders accurately, and we’ve noticed a significant reduction in drive-offs since implementation.
What do you dislike most about using Presto?
The only downside is that it requires initial training for staff to understand how to manage the system effectively, but it's worth it.
What problems does Presto help you solve, and how does this benefit you?
Presto addresses the challenge of increasing demand with fewer staff. It allows us to maximize our revenue potential while minimizing labor costs, which is crucial in today's economic climate.
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Thabo Mokoena
December 26, 2024
What do you like most about using Presto?
The concept of automating drive-thru orders is brilliant and has the potential to save costs.
What do you dislike most about using Presto?
The AI can be frustrating when it doesn’t understand local slang or regional menu items, which can lead to errors.
What problems does Presto help you solve, and how does this benefit you?
Presto helps in managing labor costs, but the inconsistent performance in voice recognition can sometimes negate those benefits, leading to customer dissatisfaction.
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Jasper Cruz
November 19, 2024
What do you like most about using Presto?
The automation capabilities of Presto have significantly improved our drive-thru efficiency. The AI handles orders quickly, allowing us to serve more customers in less time.
What do you dislike most about using Presto?
While the installation was quick, I found that the AI sometimes struggles with complex custom orders, which can lead to occasional misunderstandings.
What problems does Presto help you solve, and how does this benefit you?
Presto helps us tackle labor shortages by automating the ordering process, which saves us money on staffing while also increasing order throughput, directly benefiting our bottom line.
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Amina Khan
November 18, 2024
What do you like most about using Presto?
The fast installation was a huge plus for us. We were able to get up and running without affecting our daily operations.
What do you dislike most about using Presto?
Sometimes, the AI doesn't fully capture the nuances of customer requests, especially when they are asking for special modifications.
What problems does Presto help you solve, and how does this benefit you?
Presto effectively reduces labor costs and improves order accuracy, which has led to an increase in overall customer satisfaction and repeat business.
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