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Talknotes

Talknotes enhances customer support by rapidly answering repetitive queries with personalized messages using AI templates.
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Talknotes

What is Talknotes?

Talknotes is an AI-powered tool designed to enhance customer support efficiency by responding to repetitive queries at double the speed. It utilizes pre-designed templates and integrates with various applications to deliver seamless support. The tool enables users to personalize messages through real-time data import and provides direct support as needed. Talknotes caters to indie makers and business owners who value maintaining a personal connection with customers and frequently address similar queries. It stands out for its focus on personalized customer support rather than complete automation, offering responses with a personal touch and increased response speed.

Who created Talknotes?

Galeby Overview:

Galeby, a smart AI-powered tool, was launched on June 17, 2024. It was created to enhance customer support efficiency by responding to repetitive queries promptly. The tool uses pre-designed templates, enabling double-speed responses to customer inquiries. Galeby is suitable for indie makers and business owners looking to maintain personalized customer relationships and streamline support processes. It works seamlessly with various apps, personalized messages using real-time data, and offers direct support when required. After the beta version, new features are expected to be added, potentially leading to a price increase, with lifetime discounts for beta testers available.

What is Talknotes used for?

  • Improving efficiency in customer support by responding to repetitive queries
  • Answering questions twice as fast as normal
  • Personalizing messages using real-time data from the app
  • Providing direct support when needed
  • Reducing time spent on customer support for independent makers
  • Allowing the addition of personal touches to responses
  • Maintaining a close relationship with customers
  • Working seamlessly with any customer support application
  • Creating templates for messages to speed up responses
  • Emphasizing personal customer support over full automation
  • Improving efficiency in customer support by responding to repetitive customer queries
  • Compatibility with any customer support application, such as Freshdesk and Crisp
  • Personalizing messages using real-time data from the user's app
  • Reducing time spent on customer support for indie makers
  • Adding personal touches to responses for a more personalized customer support experience
  • Creating message templates for common queries
  • Helping maintain a personal relationship with customers
  • Speeding up responses to customer queries through AI selection of suitable templates
  • Reducing the time spent on customer support, especially on repetitive queries
  • Adding personal touches to responses for more personalized customer support
  • Maintaining a close relationship with customers, especially indie makers and business owners
  • Creating message templates for frequent queries to speed up responses
  • Answering queries with double the normal speed
  • Speeding up customer support responses by scanning pre-made templates
  • Enabling real-time data import for personalized responses
  • Working with any customer support application
  • Offering discounted pricing for beta testers
  • Improving efficiency in customer support by responding to repetitive customer queries at double the speed
  • Creating templates for common messages and allowing AI to select the most suitable responses
  • Catering to indie makers and business owners maintaining a personal relationship with customers
  • Reducing time spent on customer support, especially on repetitive queries
  • Working seamlessly with various customer support applications
  • Enabling users to create their own message templates
  • Answering queries twice as fast by utilizing pre-made templates and AI selection
  • Maintaining personal customer support through real-time data import and personalization of replies
  • Working with different apps to offer seamless support
  • Creating templates for common messages
  • Catering to indie makers and business owners who want to maintain a personal relationship with customers
  • Speeding up customer support responses by allowing users to create templates for frequent messages
  • Maintaining a personal touch in customer support by enabling real-time data import to personalize messages
  • Offering direct support to users when needed

Who is Talknotes for?

  • Indie makers
  • Business owners

How to use Talknotes?

To use Galeby effectively, follow these steps:

  1. Create Message Templates: Develop templates for common messages you receive from customers.
  2. AI Response Selection: When a customer query comes in, Galeby scans your templates and selects the most suitable response.
  3. Integration with Support App: Navigate to your preferred support app, use a shortcut, select the best response provided by Galeby, and send it.
  4. Personalization: Utilize real-time data from your app to personalize responses and maintain a personal touch with customers.
  5. Benefit as an Indie Maker: Save time on repetitive queries, personalize responses, and strengthen customer relationships.
  6. Template Creation: Easily create message templates by noting down common customer queries.
  7. Unique Reply Generation: Galeby generates diverse, tailored responses from your templates or novel AI suggestions with a single click.
  8. Response Speed: Templates help answer queries twice as fast, enhancing customer support efficiency.
  9. Customer Requirements: Ensure you have at least three customer messages daily to benefit optimally from Galeby.

Galeby distinguishes itself by prioritizing personal customer support over full automation, allowing for template use, real-time data import, fast response times, and personalized interactions. It can integrate with various customer support apps, offers a refund policy, and provides direct support as needed. When interacting with Galeby, maintain active engagement to optimize its capabilities and enhance your customer support operations.

Pros
  • Answers repetitive queries faster
  • Compatible with various apps
  • Direct support availability
  • Template creation for responses
  • Real-time app data import
  • Ideal for indie makers
  • Personalized customer support
  • Shortcut for faster responses
  • Unique reply generation
  • Beta users get discounts
  • Refund if not useful
  • Optimized to increase speed
  • Works with Crisp, Freshdesk
  • Scans user's list for responses
  • Supports personal touch in responses
Cons
  • Limited automation
  • Available beta features only
  • User-created templates needed
  • Price may increase
  • Limited to frequent queries
  • Inefficient for low message volume
  • No response automation
  • Discount only for beta testers
  • User created templates needed

Talknotes Pricing and plans

Paid plans start at $14.98/month and include:

  • Answers repetitive queries faster
  • Compatible with various apps
  • Direct support availability
  • Template creation for responses
  • Real-time app data import
  • Ideal for indie makers

Talknotes FAQs

Can I upload my own audio files?
Yes! TalkNotes + gives you the ability to upload your own audio files up to 20 minutes long (or 2 hours with Pro). Perfect if you need to transcribe a phone or zoom call.
Can I edit the text once it's converted?
Absolutely! TalkNotes allows you to edit and organize both the content and the transcript. Tailor it to your needs & create content easily.
Do I need an internet connection to use TalkNotes?
Yes, an internet connection is required to utilize the full range of features in TalkNotes.
What about privacy?
All audio files are deleted after they are transcribed, and the AI is not trained using your notes. Your notes are 100% yours.
How can I contact support if I have questions or need help?
You can reach out via live chat or email at [email protected]. Your satisfaction is a priority!
Is there an API?
If you're interested in an API, you can contact [email protected]!
Is there a mobile app?
Yes, Talknotes is available for both iOS and Android. You can download it from the App Store or Google Play Store.

Get started with Talknotes

Talknotes reviews

How would you rate Talknotes?
What’s your thought?
Liam Sullivan
Liam Sullivan November 26, 2024

What do you like most about using Talknotes?

I appreciate how Talknotes allows me to respond to customer queries much faster than before. The AI templates are well-designed and provide a personal touch that helps maintain customer relationships.

What do you dislike most about using Talknotes?

The only downside is that sometimes the template suggestions can be a bit limited. I wish there were more options to choose from that could fit different customer scenarios.

What problems does Talknotes help you solve, and how does this benefit you?

Talknotes helps me tackle repetitive queries efficiently. This means I can focus on more complex issues and spend more time on customer engagement, which ultimately boosts customer satisfaction.

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Ayumi Tanaka
Ayumi Tanaka January 8, 2025

What do you like most about using Talknotes?

The personalization feature is fantastic! I love how I can seamlessly integrate customer data to tailor responses. It makes my interactions feel more genuine.

What do you dislike most about using Talknotes?

Sometimes, the integration with other apps can be a little tricky to set up, but once it’s done, it works great.

What problems does Talknotes help you solve, and how does this benefit you?

Talknotes allows me to handle multiple customer inquiries at once without sacrificing quality. This has drastically improved my productivity and freed up time for other important tasks.

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Marcus Nguyen
Marcus Nguyen December 25, 2024

What do you like most about using Talknotes?

I like that it can answer frequent questions quickly. The templates are decent for basic inquiries.

What do you dislike most about using Talknotes?

However, I find that it struggles with more complex queries, and I often have to intervene to provide accurate information.

What problems does Talknotes help you solve, and how does this benefit you?

It does save time on repetitive tasks, but it sometimes lacks the depth needed for nuanced customer service, which can be a drawback.

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