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The speed at which it automates customer support requests is impressive. Our response times have greatly improved.
I would like to see more integration options with other tools we use, as it currently feels a bit isolated.
By automating customer inquiries, we can handle a higher volume of requests without increasing staff, which is crucial for our budget.
The automated social media engagement feature is quite impressive. It saves me a lot of time interacting with followers and scheduling posts.
The platform can feel a bit overwhelming at first, especially with so many features. A more guided onboarding process would be helpful.
Capably helps streamline my content creation and customer support processes, allowing me to focus more on strategic tasks rather than repetitive ones.
The ability to create and train AI agents is fantastic! It allows us to customize the tool to meet our specific needs.
Sometimes the AI's responses can be off. It requires some manual oversight to ensure quality control.
Capably has sped up our hiring processes, making it easier to screen candidates and respond to applicants in a timely manner.
The customer support automation feature is a huge time saver and reduces the workload on my team.
The user interface is not very intuitive, which makes it difficult for new team members to get up to speed.
While it helps with automating customer support, the lack of a user-friendly interface means we spend extra time training staff to use it.
The ability to create autonomous AI agents using GPT-4 is a game-changer for us. It allows for a high level of customization.
The customer support could be improved. Response times have been slower than expected.
It reduces the time we spend on repetitive tasks, allowing us to focus on high-impact projects, which is crucial for our growth.
I appreciate the automation of lead follow-up; it helps maintain relationships without much manual effort.
There are occasional bugs that interrupt workflow, which can be frustrating during high-demand periods.
It solves the problem of timely follow-ups, which is essential in sales, but the technical issues can undermine its effectiveness.
I love the intelligent data analysis feature. It provides insights that have improved our marketing strategy significantly.
The price feels a bit high for smaller businesses like ours. It would be great to see more flexible pricing options.
It has greatly improved our lead follow-up process, ensuring that no potential customer slips through the cracks, which has boosted our conversion rates.
The concept of automating social media engagement is appealing, and it works fairly well in theory.
In practice, I find it lacks the personal touch that is crucial for building genuine relationships with our audience.
While it does automate some tasks, I feel that it cannot fully replace the human element that is so important in customer interactions.
The automation of employee rewards processes is a unique feature that has boosted morale in our company.
The setup process is lengthy. It took us a while to get everything configured correctly.
Capably helps streamline various administrative tasks, allowing our HR team to focus more on employee engagement and strategy.
The inbound leads qualification feature is great. It helps us prioritize high-quality leads, which has improved our sales efficiency.
I wish there were more tutorials available. Some features are not self-explanatory.
By qualifying leads effectively, we can focus our resources on the most promising opportunities, which has led to increased revenue.
The intelligent data analysis feature helps me understand customer behavior better, which is crucial for our marketing strategies.
It can be quite complex to navigate, and I often find myself needing additional help to figure out certain features.
It aids in analyzing data quickly, allowing us to make informed decisions faster, but the learning curve is steep.
Albus streamlines business operations by integrating financial management, HR, and procurement into one user-friendly platform.