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Capably

Capably automates tasks like social media engagement, content creation, lead follow-up, and customer support.
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Capably Reviews

3.27
Based on 11 reviews
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How would you rate Capably?
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Sophie Davis
Sophie Davis January 15, 2025

What do you like most about using Capably?

The speed at which it automates customer support requests is impressive. Our response times have greatly improved.

What do you dislike most about using Capably?

I would like to see more integration options with other tools we use, as it currently feels a bit isolated.

What problems does Capably help you solve, and how does this benefit you?

By automating customer inquiries, we can handle a higher volume of requests without increasing staff, which is crucial for our budget.

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Lucas Bouchard
Lucas Bouchard January 11, 2025

What do you like most about using Capably?

The automated social media engagement feature is quite impressive. It saves me a lot of time interacting with followers and scheduling posts.

What do you dislike most about using Capably?

The platform can feel a bit overwhelming at first, especially with so many features. A more guided onboarding process would be helpful.

What problems does Capably help you solve, and how does this benefit you?

Capably helps streamline my content creation and customer support processes, allowing me to focus more on strategic tasks rather than repetitive ones.

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Oksana Ivanova
Oksana Ivanova January 7, 2025

What do you like most about using Capably?

The ability to create and train AI agents is fantastic! It allows us to customize the tool to meet our specific needs.

What do you dislike most about using Capably?

Sometimes the AI's responses can be off. It requires some manual oversight to ensure quality control.

What problems does Capably help you solve, and how does this benefit you?

Capably has sped up our hiring processes, making it easier to screen candidates and respond to applicants in a timely manner.

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Tom Miller
Tom Miller January 6, 2025

What do you like most about using Capably?

The customer support automation feature is a huge time saver and reduces the workload on my team.

What do you dislike most about using Capably?

The user interface is not very intuitive, which makes it difficult for new team members to get up to speed.

What problems does Capably help you solve, and how does this benefit you?

While it helps with automating customer support, the lack of a user-friendly interface means we spend extra time training staff to use it.

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David Klein
David Klein December 27, 2024

What do you like most about using Capably?

The ability to create autonomous AI agents using GPT-4 is a game-changer for us. It allows for a high level of customization.

What do you dislike most about using Capably?

The customer support could be improved. Response times have been slower than expected.

What problems does Capably help you solve, and how does this benefit you?

It reduces the time we spend on repetitive tasks, allowing us to focus on high-impact projects, which is crucial for our growth.

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Nikita Petrenko
Nikita Petrenko December 11, 2024

What do you like most about using Capably?

I appreciate the automation of lead follow-up; it helps maintain relationships without much manual effort.

What do you dislike most about using Capably?

There are occasional bugs that interrupt workflow, which can be frustrating during high-demand periods.

What problems does Capably help you solve, and how does this benefit you?

It solves the problem of timely follow-ups, which is essential in sales, but the technical issues can undermine its effectiveness.

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Anja Schmidt
Anja Schmidt December 10, 2024

What do you like most about using Capably?

I love the intelligent data analysis feature. It provides insights that have improved our marketing strategy significantly.

What do you dislike most about using Capably?

The price feels a bit high for smaller businesses like ours. It would be great to see more flexible pricing options.

What problems does Capably help you solve, and how does this benefit you?

It has greatly improved our lead follow-up process, ensuring that no potential customer slips through the cracks, which has boosted our conversion rates.

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Maya Baker
Maya Baker December 4, 2024

What do you like most about using Capably?

The concept of automating social media engagement is appealing, and it works fairly well in theory.

What do you dislike most about using Capably?

In practice, I find it lacks the personal touch that is crucial for building genuine relationships with our audience.

What problems does Capably help you solve, and how does this benefit you?

While it does automate some tasks, I feel that it cannot fully replace the human element that is so important in customer interactions.

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John Thompson
John Thompson November 30, 2024

What do you like most about using Capably?

The automation of employee rewards processes is a unique feature that has boosted morale in our company.

What do you dislike most about using Capably?

The setup process is lengthy. It took us a while to get everything configured correctly.

What problems does Capably help you solve, and how does this benefit you?

Capably helps streamline various administrative tasks, allowing our HR team to focus more on employee engagement and strategy.

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Elena Kovalchuk
Elena Kovalchuk November 24, 2024

What do you like most about using Capably?

The inbound leads qualification feature is great. It helps us prioritize high-quality leads, which has improved our sales efficiency.

What do you dislike most about using Capably?

I wish there were more tutorials available. Some features are not self-explanatory.

What problems does Capably help you solve, and how does this benefit you?

By qualifying leads effectively, we can focus our resources on the most promising opportunities, which has led to increased revenue.

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Emma Schneider
Emma Schneider November 18, 2024

What do you like most about using Capably?

The intelligent data analysis feature helps me understand customer behavior better, which is crucial for our marketing strategies.

What do you dislike most about using Capably?

It can be quite complex to navigate, and I often find myself needing additional help to figure out certain features.

What problems does Capably help you solve, and how does this benefit you?

It aids in analyzing data quickly, allowing us to make informed decisions faster, but the learning curve is steep.

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