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Moveworks

Moveworks automates work processes using advanced AI, enhancing efficiency and enabling focus on strategic tasks.
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Moveworks Reviews

4.18
Based on 11 reviews
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How would you rate Moveworks?
What’s your thought?
Lucas Martins
Lucas Martins January 6, 2025

What do you like most about using Moveworks?

The data analytics feature gives us valuable insights into employee behavior and needs, which is a huge plus.

What do you dislike most about using Moveworks?

I find the user interface a bit clunky at times. It could use a refresh to make navigation more intuitive.

What problems does Moveworks help you solve, and how does this benefit you?

Moveworks helps us manage and analyze support tickets, but I think it could offer more automation in resolving them rather than just reporting.

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Kevin Johnson
Kevin Johnson January 1, 2025

What do you like most about using Moveworks?

I appreciate how Moveworks streamlines repetitive tasks. The AI's ability to understand natural language queries makes it easy for our team to get the help they need without jumping through hoops.

What do you dislike most about using Moveworks?

The only downside I've noticed is that the platform sometimes struggles with more complex queries. Occasionally, it requires clarification, which can slow things down.

What problems does Moveworks help you solve, and how does this benefit you?

Moveworks helps us reduce response times in customer support significantly. This efficiency allows our teams to focus on higher-level strategic tasks instead of getting bogged down by routine inquiries.

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Ravi Nair
Ravi Nair December 26, 2024

What do you like most about using Moveworks?

The AI's learning capabilities are impressive. It adapts to our needs quickly and improves over time.

What do you dislike most about using Moveworks?

Sometimes the interface isn't as user-friendly as I would like it to be; a few tweaks could improve usability.

What problems does Moveworks help you solve, and how does this benefit you?

It helps us manage HR inquiries efficiently, saving us time and allowing us to focus on strategic initiatives.

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Aditi Sharma
Aditi Sharma December 24, 2024

What do you like most about using Moveworks?

The integration with our existing systems is seamless! Moveworks automates so many of our HR processes that it has dramatically improved our efficiency.

What do you dislike most about using Moveworks?

Sometimes, the AI responses can be generic. It would be great if it could tailor answers even more specifically to our company culture.

What problems does Moveworks help you solve, and how does this benefit you?

Moveworks helps us handle employee queries swiftly, allowing HR to focus on more strategic initiatives rather than getting lost in administrative tasks.

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Hannah Thompson
Hannah Thompson December 22, 2024

What do you like most about using Moveworks?

The AI's ability to learn from interactions and improve over time is impressive. It has made our team's workflow so much smoother.

What do you dislike most about using Moveworks?

It can take some time for the AI to adapt to new types of inquiries, but that's to be expected with any learning system.

What problems does Moveworks help you solve, and how does this benefit you?

It significantly reduces the time our team spends on repetitive inquiries, freeing us up to tackle more complex projects that require human insight.

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Chloe Williams
Chloe Williams December 21, 2024

What do you like most about using Moveworks?

I love the integration with other tools. It makes collaboration across departments so much easier.

What do you dislike most about using Moveworks?

The onboarding process was a bit lengthy, and not all employees adapted quickly to using AI.

What problems does Moveworks help you solve, and how does this benefit you?

It helps us reduce the workload on our IT department by allowing end-users to find answers on their own.

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Zara Al-Mansoori
Zara Al-Mansoori December 12, 2024

What do you like most about using Moveworks?

Moveworks has transformed our customer support experience. The AI handles most queries instantly, which enhances customer satisfaction.

What do you dislike most about using Moveworks?

Sometimes, the system takes a while to catch up with new product changes, but it eventually learns.

What problems does Moveworks help you solve, and how does this benefit you?

It allows our support staff to focus on complex issues, improving overall service quality and response times.

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Elias Nguyen
Elias Nguyen December 8, 2024

What do you like most about using Moveworks?

The customization options are fantastic! We can tailor the AI to fit our company’s specific needs and culture.

What do you dislike most about using Moveworks?

The initial setup can be a bit daunting, but it's worth it once everything is running smoothly.

What problems does Moveworks help you solve, and how does this benefit you?

It significantly reduces the response time to employee questions, which boosts morale and productivity.

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Niko Petrovic
Niko Petrovic November 29, 2024

What do you like most about using Moveworks?

The AI's accuracy in responding to queries is commendable. It has streamlined many of our internal processes.

What do you dislike most about using Moveworks?

I wish there were more customization options for the responses. Sometimes they feel a bit too scripted.

What problems does Moveworks help you solve, and how does this benefit you?

It helps our IT team manage support tickets more efficiently, which reduces downtime and keeps everyone productive.

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Santiago Reyes
Santiago Reyes November 22, 2024

What do you like most about using Moveworks?

The ability to analyze data and generate reports is incredibly helpful for decision-making.

What do you dislike most about using Moveworks?

The AI could improve in understanding industry-specific jargon; sometimes it misinterprets the context.

What problems does Moveworks help you solve, and how does this benefit you?

It assists us in maintaining service levels and enhances the experience for both employees and customers.

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Anya Kovalenko
Anya Kovalenko November 19, 2024

What do you like most about using Moveworks?

I find the insights provided by the analytics feature to be valuable for understanding team dynamics.

What do you dislike most about using Moveworks?

The system can be slow at times, especially during peak usage hours, which can be frustrating.

What problems does Moveworks help you solve, and how does this benefit you?

It helps us streamline communication within teams, but I think it could do more in terms of proactive problem-solving.

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