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Aissist

Aissist automates 80%-95% of work, boosting sales, service, and success with a human-like touch on a flexible pay-as-you-use model.
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Aissist

What is Aissist?

Aissist is a digital employee designed to enhance sales, service, and success by providing full-cycle automation and handling 80% to 95% of workload. It is not a chatbot but a digital assistant capable of tagging, resolving sales and service issues with a human-like touch, updating information systems, notifying when human intervention is required, analyzing customer insights, and more. Aissist operates on a SaaS model, offering pay-as-you-use pricing without upfront commitments or hidden costs. It facilitates integrations with various platforms, supports multiple channels and languages, and enhances inbound and outbound sales efficiency. Additionally, Aissist offers customized and enterprise solutions tailored to individual business needs and seamless collaboration with existing teams.

Who created Aissist?

Aissist was created by the founder of Aissist.io, a platform offering a true Generative-AI Assistant tailored for businesses to enhance productivity and scalability instantly. The company focuses on enabling fast-growing SMBs with solutions for customer support, marketing automation platforms, and LLMs. Aissist's Digital Employee provides full-cycle automation, and its services include tagging for inbox organization, resolution of sales and service tasks with a human-like touch, updating information systems for full-loop automation, alerting to escalate to human team, and generating customer and business insights with one click. The pricing model is based on a pay-as-use SaaS structure with no upfront commitment nor hidden costs.

What is Aissist used for?

  • Marketing automation platforms
  • Customer support automation
  • Sales automation
  • LLMs automation
  • Service automation
  • Business insight generation
  • Tagging and organization
  • Full-loop automation of information systems
  • Escalation to human team when needed
  • Multichannel support in SMS, WhatsApp, Email, Social Media, Online Form, and WebChat

Who is Aissist for?

  • Customer support
  • Marketing automation platforms
  • LLMs

How to use Aissist?

To use Aissist effectively, follow these steps:

  1. Tagging: Describe scenarios with one sentence to organize inboxes efficiently. Customize tag behavior to refine AI responses.

  2. System Updates: Utilize Smart Action technology to connect with various information systems like inventory, CRM, and databases for full-loop automation.

  3. Continuous Learning: Allow Aissist to adapt by learning from live examples dynamically to enhance AI behavior.

  4. Insights Generation: Obtain valuable insights with one click to understand customer preferences, feedback, and suggestions for product or service improvement.

  5. Tailoring to Business Needs: Customize Aissist to match the unique aspects of your business, including knowledge, procedures, information, and brand voice.

  6. Multi-channel Support: Aissist is versatile, supporting SMS, WhatsApp, Email, Social Media, Online Form, and WebChat in any language.

  7. Sales and Service Resolution: Aissist boosts efficiency with 70%-95% resolution rates for sales and service, delivering human-like quality and touch.

  8. Pricing Structure: Pay as you use with a SaaS model starting at $0.05 per AI interaction, with advanced engine options available at $0.15 per interaction.

  9. Omni-channel Support: Enhance productivity with Aissist’s support across various channels, delivering consistent quality and automating escalations when needed.

  10. Engagement and Scalability: Engage customers promptly, learn from experts, and ensure seamless collaboration with teams to sustain scalability and flexibility.

By following these steps, businesses can harness the power of Aissist to streamline operations, enhance customer experiences, and drive growth efficiently.

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Aissist reviews

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Dimitris Papadopoulos
Dimitris Papadopoulos December 12, 2024

What do you like most about using Aissist?

I appreciate how Aissist automates a significant portion of our workload. It handles tasks like tagging and resolving customer issues effectively, which allows our team to focus on more complex problems.

What do you dislike most about using Aissist?

While the tool is great, I've noticed that it sometimes struggles with more nuanced customer queries, requiring human intervention more often than I expected.

What problems does Aissist help you solve, and how does this benefit you?

Aissist helps us streamline our sales process by automating lead follow-ups, which has improved our response time and boosted customer satisfaction.

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Isabella Gonzalez
Isabella Gonzalez November 24, 2024

What do you like most about using Aissist?

Aissist's ability to integrate with our existing systems has been a game changer. It fits seamlessly into our workflows, making it easier for our team to adapt.

What do you dislike most about using Aissist?

I wish there were more customization options available for reporting. While the analytics are good, I feel they could be more tailored to our specific needs.

What problems does Aissist help you solve, and how does this benefit you?

By automating repetitive tasks, Aissist has significantly increased our team's efficiency. We can now handle more customer inquiries without sacrificing service quality.

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Carlos Reyes
Carlos Reyes November 19, 2024

What do you like most about using Aissist?

The pay-as-you-use model is quite beneficial for our small business. It allows us to scale our usage based on our current needs without upfront costs.

What do you dislike most about using Aissist?

Unfortunately, the tool occasionally misinterprets customer intents, leading to some frustrating interactions. We still need to intervene more than I anticipated.

What problems does Aissist help you solve, and how does this benefit you?

It helps us manage our customer inquiries more efficiently. However, the occasional errors mean that we still need to dedicate time and resources to correct these issues.

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