008 Agent
3.50
0
008 Agent is an AI-powered, open-source tool that enhances VoIP by transcribing calls and analyzing sentiments.
008 Agent Reviews
3.50
Based on 6 reviews
How would you rate 008 Agent?
What’s your thought?
Elif Korkmaz
January 10, 2025
What do you like most about using 008 Agent?
It's fairly easy to use once you get the hang of it, and I appreciate that it's open-source.
What do you dislike most about using 008 Agent?
The updates are community-driven, which means it can lag behind more professional tools.
What problems does 008 Agent help you solve, and how does this benefit you?
It allows for better tracking of calls, but the reliability of the transcriptions can be an issue at times.
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Emre Kara
January 9, 2025
What do you like most about using 008 Agent?
I appreciate the automatic call transcription feature. It helps me keep a record of important conversations without having to take notes manually.
What do you dislike most about using 008 Agent?
The sentiment analysis seems to lack accuracy at times. It can misinterpret the tone of a conversation, which can lead to misunderstandings.
What problems does 008 Agent help you solve, and how does this benefit you?
It helps me track customer interactions more effectively, which is crucial for following up on leads. However, the occasional inaccuracies in sentiment analysis can be frustrating.
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Orhan Demir
January 8, 2025
What do you like most about using 008 Agent?
I like the idea of having an open-source tool for VoIP communications; it’s a great concept.
What do you dislike most about using 008 Agent?
Unfortunately, the performance is inconsistent, and I’ve experienced delays in call transcriptions.
What problems does 008 Agent help you solve, and how does this benefit you?
It provides a way to access call data, but the inaccuracies and delays can hinder effective communication tracking.
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Zeynep Yilmaz
January 3, 2025
What do you like most about using 008 Agent?
The integration with my CRM system has been seamless, making it easier to manage customer relationships.
What do you dislike most about using 008 Agent?
The setup process can be a bit challenging for those who aren’t tech-savvy.
What problems does 008 Agent help you solve, and how does this benefit you?
It allows me to analyze customer sentiment during calls, which is valuable for improving service quality. The insights I gain help me tailor my approach to each customer.
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Aylin Çelik
December 2, 2024
What do you like most about using 008 Agent?
The sentiment analysis feature is very helpful for understanding customer emotions, which can guide our responses.
What do you dislike most about using 008 Agent?
The community support could be improved; sometimes, it takes time to find answers to technical questions.
What problems does 008 Agent help you solve, and how does this benefit you?
It streamlines our communication process by providing transcriptions and sentiment insights, ultimately improving customer satisfaction.
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Selim Aydin
November 20, 2024
What do you like most about using 008 Agent?
I love the ability to customize the features according to our specific needs, which has made it very versatile.
What do you dislike most about using 008 Agent?
The accuracy of the sentiment analysis is sometimes hit-or-miss, which can be problematic.
What problems does 008 Agent help you solve, and how does this benefit you?
It helps me keep detailed records of client conversations, making it easier for follow-ups and ensuring no details are missed.
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