AI Customer Service Tools

Xence by Gaspar AI is a customer service tool that provides instant answers to employees through the JSM support portal. It offers reliable insights and responses based on the company's Confluence knowledge base. The tool allows for 24/7 unlimited accessibility with an exclusive Jira chatbot always available. Xence Helper by Gaspar AI assists in reading Confluence articles, and Xence by Gaspar AI can be installed via Atlassian's Marketplace for Jira Service Management (JSM) instances. After installation, employees can enjoy human-like answers to their questions, reducing the need for manual and repetitive tasks.

Maax.ai is an AI-powered solution tailored for coaches and influencers to enhance their business strategies and customer engagement. This platform utilizes ChatGPT-4 to create a customized chatbot integrated with coaching materials and data. Maax.ai offers features such as checkout recovery, sales AI, survey AI, and customer service AI to drive growth in sales and lead nurturing. Coaches and influencers can benefit from Maax.ai by subscribing to the service, uploading relevant content, and allowing the system to create a personalized chatbot aligned with their brand.

PrivateGPT.io is a custom ChatGPT solution designed for businesses to enhance knowledge management within their organization. It offers the following features:

1. Access to Relevant Information: PrivateGPT provides intuitive and secure access to relevant information, contributing to efficiency and cost savings through AI-driven processes.

2. Integration and Customization: The solution seamlessly integrates with existing data and tools, tailored to address the specific privacy concerns and unique needs of each organization.

3. Data Privacy and Security: PrivateGPT ensures the privacy and security of data by not using it to train external AI models, offering flexible hosting options, and providing controlled access only to authorized personnel within the organization.

4. Use Cases:

   • Improving Team Efficiency: Facilitates instant access to shared information from various tools, enhancing team alignment and saving time.
   • Enhancing Customer Support: Enables the provision of reliable and quick answers to agents about products based on guides, manuals, and policies, leading to improved customer service.
   • Facilitating Decision-Making: Access to historical data, contracts, and metrics allows for informed decision-making in a quick and secure manner.
   • Boosting Software Development: Helps tech teams by providing answers on technical documentation, enhancing project understanding and efficiency.

PrivateGPT.io is currently rolling out solutions to selected companies and institutions worldwide, with the aim of tailoring the offering to specific organizational needs. For further information or inquiries, individuals can contact the PrivateGPT team directly at [email protected].

Gestualy is a customer service tool that enables interaction with customers or guests through gestures, allowing businesses to make intelligent decisions with the help of artificial intelligence. It offers touchless interaction without the need to touch screens, providing immediate and fun customer experiences. The tool generates valuable statistical reports on customer satisfaction, gender, mood, and age while ensuring data protection and privacy compliance. Gestualy can recognize gestures expressing customer emotions with a high accuracy rate and offers various pricing plans tailored for different event sizes and information needs. The tool is designed to enhance customer satisfaction and mood swiftly and simply through gestures, eliminating the need for lengthy satisfaction surveys.

Botmake.io is a user-friendly chatbot creation platform that simplifies the process of building and managing chatbots without the need for coding. It offers a range of features to enhance chatbot capabilities, including customization options, integration with various apps, and smart auto-complete suggestions for efficient interactions. Users can streamline operations by automating routine tasks, freeing up time to focus on more critical matters. The platform supports CSV data for easy import/export and provides an embed code for seamless integration into websites, blogs, and online stores. For those seeking a promptchan ai alternative, Botmake.io presents a robust solution for creating and managing chatbots effectively.

"Find My Size" is a web-based tool that provides personalized size recommendations for online shoppers across various clothing categories like active wear, outerwear, maternity wear, and plus-size apparel. The tool utilizes AI and camera scanning technology to analyze body measurements and offer accurate size recommendations, aiming to enhance the shopping experience by reducing size-related confusion and improving customer confidence in purchases.

The tool aims to assist retailers by potentially reducing return rates due to size issues. By providing accurate size recommendations, Find My Size can increase customer satisfaction and save retailers money. Additionally, the tool may offer exclusive deals from hundreds of top retailers and support integration into eCommerce platforms.

Find My Size seems to be primarily web-based, with potential cross-platform accessibility, including on mobile devices. Users do not need to install anything to use the service, and the tool offers a high level of personalization by tailoring size recommendations to individual body measurements. The accuracy of the AI and camera scanning technology used in the tool is geared towards reliable and accurate size recommendations. Although the exact number of compatible retailers and the specific data users need to provide are not explicitly mentioned, the tool's focus on personalized recommendations and reducing size-related returns suggests a user-centric approach to sizing and shopping experiences .

Mevo is a user-friendly chatbot platform that enables individuals and businesses to create and customize chatbots without the need for coding knowledge. It offers two types of chatbots: rule-based and AI-powered chatbots. Rule-based chatbots are ideal for websites and landing pages, allowing users to customize appearances and publish quickly. On the other hand, AI-powered chatbots can be trained with FAQs, product information, and even raw text or PDF files for responses. Mevo provides transparent pricing with a free forever plan containing essential features, a Pro plan with increased limits and priority support, and an Enterprise plan with dedicated support and infrastructure for companies. Overall, Mevo empowers users to easily interact with their audience and gather information through chatbots.

Chunky is an AI chatbot builder that allows users to create GPT-powered specialized chatbots for websites or knowledge bases. Users can easily customize the appearance of their chatbots to suit their branding, train the chatbots on their own data, and integrate them into their websites with just a single line of code. Chunky supports close to 95 languages, both for training data and bot responses. It uses the ChatGPT API and Embeddings provided by OpenAI.

Appinion is an AI-powered tool created to leverage the potential of feedback for businesses. It enables users to automate the analysis of customer feedback, providing valuable insights for informed decision-making. By converting customer reviews into actionable insights, Appinion facilitates better decision-making processes and offers comprehensive reports on user sentiment trends. One key feature of Appinion is its all-in-one platform where users can monitor all their apps in a single location. It also provides SDKs for seamless integration with iOS and Android apps, ensuring real-time feedback analysis and personalized insights to boost user engagement and drive business growth. The tool employs AI models, such as deep learning, to deliver accurate sentiment analysis and offers topic modeling to optimize marketing efforts, enhance customer satisfaction, and identify new product opportunities based on feedback data. Appinion is available in various pricing plans, from a free basic plan to customized enterprise plans with full feature access, including API integration. It is advisable to request a demo to explore how Appinion's review analysis software can convert customer feedback into actionable insights for business expansion.

Humy is a tool designed to allow small teams to create custom AI assistants without the need for coding. Users can easily create and launch personalized AI assistants in just 10 minutes using a no-code builder. These AI assistants are created to deliver value, save time, and engage with tailored interactions that remember, contextualize, offer recommendations, and proactively address queries. The platform supports over 100 languages and offers various use cases such as interactive FAQ and support, education and coaching, sales assistance, AI concierge, and document analysis. It integrates with various channels and platforms, providing seamless deployment of AI assistants, and it is powered by AI models like GPT-4 and GPT-3.5. Humy.ai aims to empower businesses to enhance customer experience, streamline operations, and deliver personalized interactions without requiring coding expertise.

Cyntra is a company that revolutionizes the retail and hospitality industry by utilizing advanced RFID and AI technology to enhance customer experiences. They offer a range of innovative products such as Self-Service Kiosks, Counter-Top POS, and Hand-Held mPOS to streamline business operations in various industries including Food & Beverage, Fashion, Entertainment, Healthcare, and Fitness. One of their flagship products, the Breez Self-Service Kiosk, leverages AI-powered voice recognition and gamified interfaces to minimize staff reliance and improve customer engagement during checkouts. The integration of RFID technology ensures precise inventory management, while AI analytics enable data-driven decision-making. Cyntra's solutions aim to address challenges like labor shortages and enhance overall efficiency and customer experience within seconds.

Moreover, Cyntra offers state-of-the-art technology with features like AI-powered self-service kiosks that streamline customer service, smart technology integration utilizing RFID, solutions to tackle labor shortages, tailored industry applications, and advanced customer engagement strategies. The company serves various industries including Retail Stores, Hospitality, Food & Beverages, Entertainment, Healthcare, and Fitness, providing customized AI-powered solutions to enhance customer experiences and boost business efficiency.

Additionally, Cyntra's pricing plans are competitive, and they strive to provide the best value for customers, ensuring transparent pricing and flexibility to modify or cancel plans as needed. Payment methods accepted include credit cards, ACH transfers, and checks. The company emphasizes a commitment to exceptional customer experiences through advanced technology and tailored solutions across different sectors.

CRMchat is a Telegram mini-app designed to streamline and organize conversations into leads and deals, complete with reminders and tasks that can be synchronized with various tools. It offers the capability to integrate with any existing tool, allowing users to customize and set up their preferred integrations effortlessly. The platform is team-friendly, enabling teams to drive business growth without the need for manual interface updates. Users have control over their sync rules, ensuring that only contacts they authorize will be synced. CRMchat's developers, the Hints team, have a solid track record, having raised significant funding from Altair VC and angels. The team's previous project, Getintent, achieved substantial growth before being acquired in 2019, establishing their credibility and trustworthiness in the startup ecosystem. The synchronization between Telegram and CRMchat is secure, with all exchanges encrypted and users retaining control over the sync process.

Deeto is an innovative customer knowledge platform that streamlines the sales process by facilitating authentic connections between businesses and prospects. It enables direct engagement between satisfied customers and potential buyers, enriching the sales cycle with genuine testimonials and firsthand experiences. Businesses can leverage the voices of their best customers to provide insights, demonstrate product benefits, and close deals faster. Deeto offers products like Deeto Core, Deeto 360, and Deeto Live to support various business requirements, along with features like direct prospect-customer engagement, accelerated sales cycles, and a smart matching system for effective conversations.

Conversica is a leading provider of Conversational AI for revenue teams, offering innovative technology that helps businesses increase revenue throughout the customer lifecycle with Revenue Digital Assistants. These intelligent AI assistants engage in natural, human-like conversations with prospects, customers, and partners, effectively replicating the role of a salesperson. Conversational AI technology enables revenue teams to automate and scale customer interactions, optimizing lead generation efforts, engaging and qualifying leads in real-time, and integrating with CRM platforms for streamlined sales and marketing processes. In addition to revenue teams, Conversica's Conversational AI benefits customer support teams by handling inquiries, providing quick responses, and escalating complex issues when needed, ultimately improving customer satisfaction and increasing revenue.

Jurny is a platform aiming to revolutionize the hospitality industry through the integration of AI and automation. The platform provides a one-stop property management solution designed to enhance short-term rental operations, offering features such as a guest mobile app for enhanced guest control, and an advanced AI system named "Nia" for automating guest communication, review management, and content creation. Jurny simplifies processes for property managers by integrating with top providers, saving time on research and integration efforts. The platform offers customizable plans and has been positively reviewed by industry professionals for its efficiency and personalized guest experiences.