AI Business Tools

Top solutions that streamline operations and enhance productivity using AI technology.

· January 02, 2025

Ever feel like you're buried under a mountain of tasks running your business? Trust me, I’ve been there too. The juggling act can get overwhelming. That's where AI business tools come in, promising to lighten the load and streamline your operations.

Efficiency Boosters

I’d always wondered if there were tools out there to help me reclaim some of my precious time. Spoiler alert: there are! From automating mundane tasks to providing insightful analytics, AI tools are game-changers.

Decision-Making Made Easy

Let's face it—making decisions based on gut feelings doesn’t always cut it. AI tools offer data-driven insights, enabling smarter choices. Imagine having a crystal ball that actually works, guiding you through the complexities of business.

Save Time and Money

Not only do these tools save time, but they also help trim down costs. Whether it's automating customer service with chatbots or optimizing supply chain logistics, the financial benefits are significant.

The best AI Business Tools

  1. 721. Interactiq for streamline ticket management for businesses.

  2. 722. Deepreview for streamlined customer feedback analysis

  3. 723. SaaSlidator for project viability feedback for startups.

  4. 724. Verdikta for efficient contract creation for businesses

  5. 725. MindPal Space Agent Hub for optimize decisions using pestle insights.

  6. 726. Us Government Contracts for streamlining procurement processes.

  7. 727. Aidomainideas for crafting unique domain names for startups

  8. 728. The Security Bulldog for streamlining security workflows for organizations

  9. 729. Cate AI for streamlined order management system

  10. 730. My Pitch Deck for customizable pitch decks for startups

  11. 731. Monobar for streamlining project collaboration tools

  12. 732. Pulsedesk for streamline team collaboration on support tasks

  13. 733. Vityl for boost employee engagement and recognition.

  14. 734. TenderCrunch for streamline rfp responses for sales teams

  15. 735. Odoogpt for streamline workflow with adaptive insights.

805 Listings in AI Business Tools Available

721 . Interactiq

Best for streamline ticket management for businesses.

Interactiq is a cutting-edge support tool that harnesses the power of artificial intelligence to enhance customer service capabilities. Designed to simplify customer support, facilitate lead generation, and provide customizable chatbot solutions, this platform caters to diverse business needs. With support for over 52 languages, Interactiq ensures accessibility and a global reach.

Key features of Interactiq include AI-driven ticket categorization and prioritization, which help teams manage inquiries based on urgency, as well as offering insights from customer interactions that improve service quality and response times. Furthermore, the platform allows businesses to customize their chatbot's appearance and responses, ensuring that it aligns with their brand identity. By promoting a seamless integration of AI technology with human support, Interactiq aims to deliver an exceptional customer service experience tailored to specific business requirements.

Pros
  • AI-Powered Support: Enhance customer support efficiency with instant AI-driven responses.
  • Multilingual Experience: Offer support in over 52 languages for a global customer base.
  • Customization: Tailor the chatbot's appearance, responses, and behavior to your brand's style.
  • AI-Powered Ticket System: Automatically categorize and prioritize tickets for efficient resolution.
  • Insights and Analytics: Gain valuable insights from customer interactions to continuously improve service quality.
  • Connect to Graphic
  • Leads generation
  • Our 24/7 AI Assistant supports your business
  • Captures purchase intents effortlessly
  • Schedules calls autonomously
  • Drives more deals on autopilot
  • Customization
  • Auto-Sync
  • Insights
  • Quick Setup
Cons
  • Limited integration with existing systems
  • May lack advanced features compared to other AI tools in the industry
  • Pricing may not justify value for money
  • No explicit cons or missing features were mentioned in the provided documents.
  • No cons or missing features listed in the provided documents.
  • No cons or drawbacks of using Interactiq were mentioned in the provided documents.
  • Limited information available in the provided documents.

722 . Deepreview

Best for streamlined customer feedback analysis

Deepreview is an innovative platform designed to enhance audience engagement through the use of AI-driven conversational bots. Unlike conventional survey methods, Deepreview facilitates dynamic interactions that allow for deeper insights and understanding. By replacing traditional personal interviews, it streamlines the process of gathering feedback and offers users the ability to easily review and analyze responses. The platform not only provides comprehensive summaries and evaluations but also delivers robust analytics to assess overall satisfaction. With a flexible pricing model that charges users based on the number of responses per review, Deepreview presents a cost-effective solution for businesses seeking to improve their audience interactions and decision-making processes.

Pros
  • Engages the audience interactively
  • Personal interaction with AI bot
  • Insightful information through conversational model
  • Saves time on interviews with AI powered reviews
  • Adaptable AI bot for obtaining answers
  • Analyzes thousands of responses for insights
  • Provides powerful analytics for decision-making
  • Analyzes responses and saves time
  • Obtains review summaries and evaluations
  • Simple and flexible pricing model
  • Pay per review response system available
  • Personalized service based on the number of responses
  • Cost-effective pricing based on response volumes
  • We engage your audience for you
  • Personal interaction
Cons
  • Serverless function timeout issues
  • Serverless Function timeout issues during pricing information retrieval
  • Server timeout issues affecting the user experience

723 . SaaSlidator

Best for project viability feedback for startups.

SaaSlidator is an innovative AI-driven tool tailored for startups, entrepreneurs, and small businesses seeking to evaluate their project concepts effectively. By simply entering a project name and description, users can leverage advanced algorithms to gain critical insights about the viability of their ideas, including market demand, competitive landscape, and potential user base. This process enables users to make informed decisions regarding the development of a minimum viable product (MVP).

For those looking for enhanced capabilities, the paid subscription tiers of SaaSlidator offer added benefits such as increased validation capacity, exclusive support services, and advanced features designed to streamline the validation journey. The platform emphasizes data security, ensuring that all user information remains confidential and is not disclosed to third parties.

Subscription management through Stripe provides users with the flexibility to select a plan that best fits their needs, with options for easy upgrades or downgrades. Whether you're just starting out or looking to refine your business strategy, SaaSlidator is a valuable tool to guide you through the early stages of project development.

Pros
  • Rapid SaaS idea validation
  • Provides improvement suggestions
  • Monetization strategy guidance
  • Build process assistance
  • Access to related validated projects
  • Gradient subscription plans
  • Tier-exclusive features
  • Private support in paid tiers
  • Priority validation in paid tiers
  • Strict data security
  • Multiple login options
  • Idea development and launch strategy guidance
  • Discounts for early users
  • Functional demo available
  • Advanced validation reports for premium users
Cons
  • Limited login options
  • Subscription required for premium features
  • Priority validation only available on paid tiers
  • Requires subscription for premium features
  • Support only for paid users
  • Limited validation criteria on basic plan
  • Limited project insights on basic plan
  • Plain validation reports on lower tier
  • No refunds for paid tiers
  • Priority validation on paid tiers only
  • No free tier available
  • Limited validation capacity

724 . Verdikta

Best for efficient contract creation for businesses

Verdikta is an innovative platform designed to streamline agreement management and dispute resolution through the power of AI and blockchain technology. By automating the process, Verdikta ensures fast, transparent, and corruption-resistant management of agreements, putting both buyers and sellers on a level playing field that traditional institutions often fail to achieve. The platform's standout feature, Instant Verdicts, allows users to resolve disputes confidentially and at no cost, making it an attractive option for individuals and businesses alike.

With a range of functionalities, Verdikta facilitates contract creation and offers tools for effective conflict management. Its advanced AI system processes each case individually, delivering impartial decisions that can trigger actions on the blockchain for a thorough resolution. The user-friendly interface and dedicated dashboards enhance the overall experience, ensuring ease of use while maintaining confidentiality.

Despite its numerous strengths, Verdikta does face certain limitations, such as the absence of a mobile application and a requirement for JavaScript to be enabled. Additionally, it operates exclusively on the Ethereum blockchain and does not support group disputes or API integrations. Nonetheless, the platform represents a significant step toward democratizing dispute resolution, making it a noteworthy tool for those seeking efficient agreement management and conflict resolution solutions.

Pros
  • Private dispute resolution
  • Automatic dispute resolution
  • Solo Instant Dispute feature
  • Two-Party Instant Dispute feature
  • Contract creation capabilities
  • Conflict management tools
  • Expert adjudicator
  • Connects to Ethereum wallets
  • Flexible usage options
  • Dedicated user dashboard
  • Provides confidentiality
  • Blockchain support
  • Supports individual and business users
Cons
  • Requires JavaScript enabled
  • No API for integration
  • Doesn't cater to group disputes
  • Lacks clarity on its disclaimer
  • No live support available
  • Limited to Ethereum Blockchain
  • Doesn't support multiple currencies
  • No mobile application

725 . MindPal Space Agent Hub

Best for optimize decisions using pestle insights.

MindPal Space Agent Hub is an innovative AI-driven tool designed to empower businesses by leveraging the PESTLE framework for external analysis. It assists users in evaluating key macro-environmental factors—political, economic, sociocultural, technological, legal, and environmental—that can influence their operations. By acting as a "second brain," MindPal transforms extensive data into actionable insights, saving users from the burdensome task of manual research.

What sets MindPal apart is its user-friendly chatbot feature, which allows for interactive guidance tailored to specific business challenges. Through this tool, organizations can more effectively navigate their strategic planning processes, identify emerging opportunities, mitigate potential risks, and enhance overall competitiveness. In a rapidly evolving marketplace, MindPal serves as an essential asset for those looking to make informed decisions and optimize their business strategies.

726 . Us Government Contracts

Best for streamlining procurement processes.

The US Government Contracts tool is an invaluable resource for businesses looking to tap into the vast opportunities offered by government contracts in the United States. With more than 62,541 active listings across diverse sectors such as defense, transportation, agriculture, IT services, and healthcare, this platform streamlines the bidding process for users. It allows companies to submit bids directly, enhancing their chances of winning contracts after a thorough review.

One of the standout features of the tool is its effectiveness; users often see an average revenue increase of 12% through successful engagements with government contracts. The service is completely free, making it accessible for businesses of all sizes. To further empower users, the platform also offers a wealth of resources, including expert advice and insightful articles via its blog, ensuring that participants are well-equipped to navigate the bidding landscape and capitalize on available opportunities. Overall, the US Government Contracts tool is designed to foster growth and success for businesses through strategic engagement with government procurement.

727 . Aidomainideas

Best for crafting unique domain names for startups

AIDomainIdeas is an innovative chatbot tool that assists users in generating creative and relevant domain names for a variety of digital ventures, such as startups, websites, blogs, apps, and more. Powered by its advanced AI-based domain name generator, DomainGPT, AIDomainIdeas tailors suggestions based on the specific descriptions provided by users. The platform encourages detailed input to enhance the quality of recommendations, ensuring that users receive unique and applicable domain name ideas in real-time. Whether you're launching a new business or working on a side project, AIDomainIdeas simplifies the process of finding the perfect domain name to establish your online presence.

Pros
  • Generates creative domain names
  • Suggests unique domain names
  • Based on user's project information
  • Encourages detailed description
  • Easy-to-use chatbot interface
  • Encourages user feedback
  • Helps entrepreneurs and startups
  • Relevant domain name suggestions
  • Can be used for various digital properties
  • Rated and reviewed on ProductHunt
  • Adjacent to DomainGPT technology
  • Flexible for any type of business
  • Not limited to business domains
  • Also suitable for blogs and apps
  • Creates diverse idea possibilities
Cons
  • Doesn't learn from feedback
  • Depends on user's description
  • Limited creative capability
  • Requires complete user participation
  • No integration with registrars
  • Cannot save names
  • No auto-availability check
  • Lacks bulk generation feature
  • Only text-based interaction

728 . The Security Bulldog

Best for streamlining security workflows for organizations

The Security Bulldog is a cutting-edge cybersecurity intelligence platform designed to empower enterprises in effectively managing and mitigating threats and vulnerabilities. By harnessing the power of advanced machine learning and comprehensive data analytics, it delivers critical insights and personalized recommendations to bolster security protocols.

What sets The Security Bulldog apart is its ability to detect threats in real time, thanks to its thorough analysis of diverse data sources, such as network logs and user behaviors. This proactive approach to cybersecurity not only provides actionable intelligence but also aids organizations in navigating the remediation process. With a focus on streamlining cybersecurity operations and enhancing response times, The Security Bulldog is an essential tool for businesses looking to fortify their defenses against the ever-evolving landscape of cyber threats.

Pros
  • Advanced machine learning
  • Comprehensive data analytics
  • Prompt threat detection
  • Real-time vulnerability identification
  • Multiple data source analysis
  • Intuitive user interface
  • Digestible actionable intelligence
  • Accelerates remediation process
  • Effective strategy recommendations
  • Minimizes resolution time
  • Impact reduction of attacks
  • Enhances overall security posture
  • Streamlines cybersecurity operations
  • Improves response times
Cons
  • Lacks third-party integrations
  • No mobile application
  • Absence of a free version
  • Lack of multi-language support
  • No offline mode
  • No real-time collaboration feature

729 . Cate AI

Best for streamlined order management system

Cate AI is an advanced virtual phone assistant specifically designed for the restaurant industry. Leveraging the power of artificial intelligence, Cate AI streamlines the process of managing inbound calls for orders and inquiries. By automating these interactions, it helps restaurants reduce labor costs while enhancing the overall customer experience through prompt and accurate responses.

This AI can be customized to align with the unique requirements of individual establishments and seamlessly integrates with Point-of-Sale systems, ensuring efficient order management. Among its key features are multilingual support, the ability to handle complex and catering orders, and intelligent upselling techniques aimed at boosting operational efficiency and improving customer service. In summary, Cate AI serves as a crucial business tool for restaurants looking to elevate their service capabilities while optimizing workforce productivity.

Pros
  • Inbound call handling
  • Automated order handling
  • Efficient customer query responding
  • Significant labour hours saving
  • Easy POS System integration
  • Performance analytics dashboard
  • Smart upselling capability
  • Multilingual (English, Spanish, Hindi, Telugu)
  • Seamless customer service adjustment
  • Collects customer feedback
  • Handles unlimited inbound calls and texts
  • Instant response to calls
  • Scheduled order handling
  • Integrated feedback system
  • Compatible with Square, Toast, Clover
Cons
  • Cost-prohibitive for small restaurants
  • Limited to specific restaurants' needs
  • Not designed for catering orders
  • Possible inaccuracy in order taking
  • No SMS ordering feature
  • High dependency on integration
  • Depends on phone connectivity
  • Potential language barrier issues
  • Limited POS system compatibilities
  • Limited customizability

730 . My Pitch Deck

Best for customizable pitch decks for startups

Overview of My Pitch Deck

My Pitch Deck is an innovative service designed to support startups in crafting compelling pitch decks that capture investor interest. Leveraging advanced GPT-4 technology, this service offers a tailored 10-slide pitch deck outline, complete with a list of expected investor questions and valuable tips to enhance presentations.

For a one-time fee of $29, entrepreneurs receive uniquely generated content within minutes, allowing them to kickstart their funding journey efficiently. The platform encourages unlimited modifications, ensuring that users can refine their presentations to perfection. My Pitch Deck stands out as a time-saving, inspirational resource that equips startups with a strong foundation for effective pitch deck creation, promoting clarity and ease of use.

Pros
  • Custom AI-Generated Templates: Each pitch deck is uniquely created by AI to suit your startup's specific needs.
  • Ready-to-Use Outline: A 10-slide pitch deck template is ready to be built upon saving you time and effort.
  • Investor Question Preparation: Receive 15 questions to help you prep for what investors might ask.
  • Pro Tips Included: Benefit from 10 personal tips and tricks to perfect your pitch presentation.
  • Quick and Secure Delivery: Enjoy immediate content delivery via email with secure payment options.
  • Custom AI-Generated Templates
  • Ready-to-Use Outline
  • Investor Question Preparation
  • Pro Tips Included
  • Quick and Secure Delivery
  • Unique and original content
  • No Subscription Required
  • Easy Payment Process through Stripe
  • Ability for Unlimited Modifications
  • Tailored Specifically for Startups
Cons
  • Lack of information on potential cons or disadvantages of using My Pitch Deck
  • No information on any cons or missing features provided in the document.

731 . Monobar

Best for streamlining project collaboration tools

MonoBar is a cutting-edge application that leverages artificial intelligence to revolutionize the way organizations approach learning and employee development. Designed to optimize educational experiences, MonoBar personalizes training programs to align with each employee's individual skills and knowledge levels. By automating learning activities and assessments, the platform effectively reduces training costs and minimizes the need for direct oversight.

Real-time analytics provide valuable insights into employee progress, enabling timely adjustments and interventions to enhance learning outcomes. Additionally, MonoBar's Workflow Optimization features allow employees to automate routine tasks, freeing up time to focus on more critical aspects of their roles.

The platform's scalable and flexible design ensures that it can be integrated into organizations of all sizes, fostering a community of peers and experts for collaboration and shared learning. With applications ranging from onboarding and professional development to performance management and industry adaptation, MonoBar aims to facilitate personal growth and effective learning in our fast-paced digital landscape.

Pros
  • Individualized Learning Pathways
  • Automation for Resource Savings
  • Real-time analytics and reporting
  • Workflow optimization
  • Scalability and Flexibility
  • Universal Access
  • Accelerate the integration of new team members with personalized learning programs
  • Support continuous skill development of employees by offering courses and training
  • Conduct team training and strengthen team spirit through interactive tasks and simulations
  • Track and analyze employee performance in real-time
  • Prepare staff for professional certification with specialized training programs
  • Quickly adapt to industry changes in standards and regulations
  • Get access to detailed analytics on all employees and track personal progress
Cons
  • Cons not explicitly listed
  • Comparison with other AI tools not provided

732 . Pulsedesk

Best for streamline team collaboration on support tasks

Pulsedesk is an innovative help desk solution tailored to enhance customer support operations. With a suite of features including ticket management, live chat functionality, and automation tools, it is designed to simplify how businesses handle customer inquiries. The platform also enables the creation of a knowledge base and includes a client portal for streamlined interactions.

One of the standout aspects of Pulsedesk is its integration capabilities, allowing for seamless connection with various IT systems. This facilitates efficient task delegation among support agents and offers real-time monitoring of open queries. Additionally, Pulsedesk enhances customer engagement through online chat widgets that can be easily implemented on websites.

With a range of pricing plans, Pulsedesk aims to deliver an effective and budget-friendly solution for businesses seeking to improve customer satisfaction and optimize support workflows.

Pros
  • Assign customer queries to support agents with just a few clicks, ensuring clear accountability and ownership for each ticket.
  • Monitor who is working on what and the status of each query in real-time, enabling informed decisions and task prioritization.
  • Automate team's work and boost productivity with flexible trigger system for process automation.
  • Create a convenient Knowledge Base for clients to find answers themselves, improving customer satisfaction.
  • Track customer service metrics such as response and resolution time for analytics and improvement.
  • Client portal allows clients to make requests and track processing status through a special personal account.
  • Mobile app enables interaction with clients anytime, anywhere for quick responses and task assignments.
  • Open API and integrations for easy integration with various IT systems.
  • No additional costs for all features included in pricing plans without limitations.
  • Unlimited tickets from different channels with unlimited automations and workflows.
  • SLA management, ticket assignment by load balancing, reporting and analytics, and satisfaction survey available.
  • Custom ticket fields and status, live chat, and white-label client portal for streamlined support.
  • Platform features like ChatGPT-powered chatbot and operator-free support service available.
  • Launch support service with web widget, WhatsApp, Telegram without chatbot builders.
  • Support for Gmail, client portal, WhatsApp, and live chat for an all-in-one solution in managing customer inquiries.
Cons
  • License cost for 12 months
  • Lack of advanced reporting functionalities
  • Missing features comparison with other AI tools
  • Potential for high operational costs
  • Limited visibility into customer support metrics
  • Possible limitations in automation capabilities
  • Limited integrations with third-party software
  • Unclear scalability options
  • Possible challenges in user adoption due to complexity
  • Comparative analysis needed with competing AI tools for feature completeness
  • Possibility of occasional internal errors and lack of response to resolve them
  • Concerns about response and support from the company over email
  • Limited user reviews available for an overall assessment
  • Limited information on specific cons or drawbacks
  • Price may not justify value for money compared to alternative tools in the industry

733 . Vityl

Best for boost employee engagement and recognition.

Vityl.io is an innovative employee engagement platform designed to foster a vibrant company culture and enhance the overall workplace experience. By seamlessly integrating elements of culture, recognition, and performance, Vityl creates an environment where employees feel valued and empowered to excel. The platform provides a comprehensive set of features, including culture surveys, goal setting, coaching nudges, performance tracking, and recognition programs, all aimed at nurturing positive employee behavior.

Additionally, Vityl incorporates feedback mechanisms and convenient Slack integration to facilitate communication and engagement. With an extensive resource library, it equips organizations with best practices and research-driven insights to strengthen their culture and boost employee morale. Vityl underscores the significance of belonging in the workplace, striving to provide organizations with the tools and knowledge necessary to cultivate a thriving and engaged workforce.

Pros
  • Culture Surveys, Goals, And Coaching Nudges
  • Performance
  • Recognition
  • Feedback
  • Culture Hub
  • Slack Integration
  • Resource Library
  • Full customization features
  • Dedicated customer success expert
  • Custom quarterly culture report prepared by HR experts
  • Amplifying the value of contributions through timely recognition
  • Promoting growth through actionable feedback and reviews
  • Data-driven employee engagement software informed by industry best practices and a scientific model of belonging
  • Provides resources on crafting company culture and positive employee behavior
  • Insights on AI assistance with employee performance reviews
Cons
  • Limited to 10 users
  • Missing full customization features in lower-tier plans
  • Full customization features not available on all plans
  • Credit card required for sign-up

734 . TenderCrunch

Best for streamline rfp responses for sales teams

TenderCrunch Overview

TenderCrunch is an innovative software solution focused on RFP (Request for Proposal) Response Management. Designed to simplify the complexities involved in responding to RFP questionnaires, RFIs (Requests for Information), DDQs (Due Diligence Questionnaires), and security assessments, TenderCrunch leverages advanced AI technology to enhance efficiency and precision.

By offering features like an AI-driven search tool for rapid information retrieval and automated response generation, TenderCrunch minimizes manual labor, ensures consistency, and significantly reduces the time spent on RFPs. Users have reported time savings of up to 55%, leading to faster and more effective results and ultimately fostering higher win rates. The platform is adaptable to various business needs with its flexible pricing model that includes 'Basic', 'Standard', and 'Premium' packages, alongside customizable plans.

Additionally, TenderCrunch enhances the sales response process by streamlining operations and ensuring that no tender opportunities are overlooked, leading to increased operational efficiency. With collaborative functions, deadline tracking, and a centralized information library, it stands out as a comprehensive tool for organizations looking to improve their RFP response strategy.

Pros
  • Centralized information library
  • Organize information into collections
  • Collaborative functions
  • Automatic answering facility
  • Assign subject matter expert
  • Comment-based team communication
  • Deadline setting
  • Eliminates document searching
  • Reduces reliance on expert responses
  • Ensures answer consistency
  • Improves results speed
  • Increases win rates
  • Decreases time on RFPs
  • Flexible pricing
Cons
  • No mention of data encryption
  • No mobile application
  • No detailed onboarding information
  • Manual assignment of subject matter experts
  • Dependent on appropriate tagging for search
  • No free version or trial
  • Refund policy not explicitly mentioned
  • Advanced features tied to higher pricing
  • No offline mode

735 . Odoogpt

Best for streamline workflow with adaptive insights.

OdooGPT is an innovative business tool that combines the capabilities of Odoo, a popular open-source ERP software, with the advanced natural language processing abilities of OpenAI's ChatGPT. This integration introduces OdooBot, an AI-driven assistant capable of swiftly addressing a variety of inquiries, thereby enhancing overall productivity within organizations.

Designed for businesses of all sizes, OdooGPT streamlines processes across various departments such as customer service, HR, sales, and marketing. By enabling data-driven decision-making, it empowers teams to work more efficiently and effectively. Users can easily manage and upload OpenAI files from the Odoo interface, as well as customize the AI models using JSONL data for tailored solutions.

With its multi-language support and functionality across diverse chat applications—accommodating both private and group interactions—OdooGPT is accessible and versatile. Additionally, the tool requires the installation of specific Python modules for optimal performance. Overall, OdooGPT stands out as a powerful asset for any organization looking to harness the power of AI and enhance their operational efficiency.

Pros
  • Integrates with Odoo ERP
  • Enables data-driven decisions
  • Streamlines business processes
  • Adaptable to various chats
  • Customizable user interface
  • Supports multiple departments
  • Easy Python modules integration
  • Can train custom models
  • Supports JSONL data training
  • Simple file upload wizard
  • Boosts overall business productivity
  • Easy to integrate with systems
  • Intelligent and adaptive responses
Cons
  • Requires additional Python modules
  • Limited to Odoo software
  • Only supports chat applications
  • Requires manual JSONL data uploading
  • Slow integration for large databases
  • Not suitable for non-tech users