Zevi
3.57
0
Zevi enhances e-commerce search using AI-powered Neural search and ChatScout, improving user engagement and driving sales.
What is Zevi?
Zevi is an AI-powered site search and discovery platform created by Shyam Nallasenapathy and Anshul, aimed at addressing the issue of high user churn rates on e-commerce websites. The platform offers advanced solutions like Neural search and ChatScout to enhance the search experience for users and assist them in quickly finding desired products. Zevi's technology leverages AI models to provide personalized recommendations, improve engagement, and drive sales by guiding users from product discovery to conversion. Additionally, Zevi offers customization options, easy integration, and features like personalized ranking and product variations display to optimize the search experience for both enterprises and Shopify stores.
Who created Zevi?
Zevi was founded by Shyam Nallasenapathy, who previously led Myntra's Search and Storefront, and Anshul, who worked on AI and NLP projects at Microsoft. They aimed to address the high user churn rate on e-commerce websites by improving the discovery experience. Zevi's solutions, Neural search, and ChatScout, were developed with a focus on understanding customer intent efficiently through sophisticated AI models. Shyam Nallasenapathy is the Co-founder and CEO of Zevi.
What is Zevi used for?
- Personalized product recommendations
- Enhances product ranking to maximize store search revenue
- Custom autocomplete for enhancing clicks on suggestions
- Auto Synonym engine for more precise search results
- Catalog based training for accurate and relevant search results
- Filters and collection support for tag-based filter selection
- Metafields support for adding searchable fields and filter options
- Variant support for displaying product variation options
- Theme replication for replicating product style layout
- Image based catalog enrichment for relevant search results based on catalogue images
- Redirection feature for directing customers to specific web pages
- Enhancing product ranking to maximize store search revenue based on order data, click data, and product performance
- Creating a custom autocomplete model tailored to the store's catalogue for more relevant search queries and increased revenue
- Implementing an auto-synonym engine to improve search result precision by setting up synonyms for product names
- Training the AI model to understand the nuances of the items in the catalogue for more accurate and relevant search results
- Fine-tuning the AI model specifically for the store's domain and catalogue to enhance search query understanding
- Supporting advanced filter options, including tag-based filter selection and manual sort of filter values
- Adding metafield attributes in searchable fields and filter options for more comprehensive search capabilities
- Displaying product variation options (e.g., size, color) in the product card for enhanced user experience
- Replicating the product style layout of a custom theme with theme replication feature
- Training the AI model on catalogue images for image-based search result enrichment
- AI-powered site search and discovery platform
- Enhancing website search capabilities
- Providing seamless search experience for users
- Boosting sales and conversions
- Easy integration into existing websites or Shopify stores
- Utilizing neural search technology for fast and accurate results
- AI-powered shopping assistant inspired by ChatGPT
- Automated suggestions based on user signals
- Creating a personalized and intent-focused shopping experience
- Enhances product ranking to maximize store search revenue based on order data, click data, and product performance
- Enhances product ranking to maximize store search revenue based on fine-tuned AI models and merchandising controls
- Makes search results more precise by automatically setting up synonyms for product names, improving search accuracy
- Enables AI model training on catalogue images to enhance search results with image signals
- Replicates product style layout of custom themes for a consistent visual experience
- Redirects customers to preset internal or external pages for specific search queries
- Provides personalized and performance-based ranking to optimize search model
- Offers personalized product recommendations based on user preferences and browsing history
- Utilizes neural search technology for fast and accurate search results
- Integrates ChatGPT-inspired shopping assistant for conversational customer support and product discovery
Who is Zevi for?
- E-commerce professionals
- Online Store Owners
- Retailers
- E-commerce businesses
- Content-focused websites
- Merchandisers
- Shopify Store Owners
How to use Zevi?
To use Zevi effectively, follow these steps:
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Integration:
- Integrate Zevi with your business by installing the Shopify App or via APIs.
- Implementation can be done in production on the same day by indexing store catalogs and completing basic setups in less than five minutes.
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Billing and Limits:
- Zevi operates on a monthly billing basis with no mandatory lock-in duration.
- Monitor your search usage through the app's admin panel.
- Exceeding search or product count limits prompts notifications to upgrade your plan or delete products.
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Support:
- Reach out for assistance by using the website's messaging feature or contacting [email protected].
- Zevi support is responsive and assists with setup or any implementation issues promptly.
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Compatibility:
- Apart from Shopify, Zevi can be integrated with other e-commerce platforms through APIs.
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Pricing:
- Zevi offers tier-based pricing with plans like Starter, Standard, Business, and Enterprise, each with distinct features and limits.
- Explore the Starter plan with a 14-day free trial to understand its suitability for your business needs.
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Advanced Features:
- Utilize features like personalization, intelligent ranking, image-based catalog enrichment, custom autocomplete, neural search, advanced filter support, and more to enhance your search experience.
By following these steps, you can effectively utilize Zevi for your business needs, ensuring optimized search functionality and enhancing overall search revenue.
Pros
- Personalized Recommendations
- Continuous learning to improve search relevance over time
- Quick and effortless setup
- Quick Integration
- Integrates seamlessly with leading CMS’s (content management systems) and e-commerce platforms
- Dedicated support
- One-click dedicated support for all your enquiries
- Neural search vs String matching
- Neural search
- String matching
Cons
- No information provided on pricing, making it difficult to assess the value for money compared to other AI tools in the industry
- Uncertainty regarding long-term updates and improvements to the tool to adapt to changing industry trends and user needs
- Limited transparency on the training process for the AI models, leaving users unaware of the underlying algorithms and data sources
- No mention of a free trial period or demo option to test the tool's capabilities before committing to a subscription
- Absence of insights on integrations with other third-party tools commonly used in e-commerce for a seamless experience
- Difficulty in assessing the compatibility of Zevi with different e-commerce platforms based on the available information
Zevi FAQs
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What is Zevi’s Search pricing model?
- Zevi employs a tier-based pricing model consisting of plans: Starter, Standard, Business, and Enterprise. Each plan comes with distinct features, search limits, and product limits.
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How do you count the number of searches in your pricing model?
- In Zevi's pricing model, the number of searches is measured based on the queries made through the system, with each unique search query from the user counted as one search.
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Can I use Zevi with platforms other than Shopify?
- Yes, Zevi can be integrated with platforms other than Shopify using APIs to integrate with custom-built e-commerce platforms.
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How do I reach out for support?
- If you encounter any trouble setting up Zevi's search or need assistance with implementation, you can reach out using the messaging feature on the website and dashboard or contact the support team at [email protected].
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How long does it take to integrate Zevi?
- Zevi can be implemented in production on the same day, with store catalogs indexed first and basic setups completed in less than five minutes.
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Where can I check my search usage?
- You can check your search usage by going to the subscriptions tab in Zevi's app admin.
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What happens if the number of searches exceeds the limit for a particular month?
- If the search usage exceeds the limit of the current plan, Zevi notifies the store owner via email and in-app messages, automatically renewing the search limit at the start of the next month.
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What happens if the product count exceeds your plan limit?
- If the number of products in the Shopify inventory exceeds the plan limit, either delete products or upgrade the plan to accommodate a higher limit.
Get started with Zevi
Zevi reviews
Asha Rathore
January 7, 2025
What do you like most about using Zevi?
I appreciate the AI-powered search capabilities; they significantly improve product discovery. The recommendations are often spot on.
What do you dislike most about using Zevi?
The integration process was a bit challenging, and I encountered some technical issues that required support.
What problems does Zevi help you solve, and how does this benefit you?
Zevi helps reduce the bounce rate on my e-commerce site by making it easier for customers to find products they need. However, I feel it could be more intuitive.
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Mohammed Aziz
December 29, 2024
What do you like most about using Zevi?
The personalized recommendations are a game-changer! They make shopping more relevant for our customers.
What do you dislike most about using Zevi?
Sometimes, the search results can be slightly off-target, which can frustrate users looking for specific items.
What problems does Zevi help you solve, and how does this benefit you?
It helps in enhancing user engagement and sales conversions by guiding users effectively through the product catalog.
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Carla Fernandez
November 18, 2024
What do you like most about using Zevi?
I love the ChatScout feature; it allows for real-time assistance, enhancing the user's shopping experience.
What do you dislike most about using Zevi?
The user interface could be more user-friendly; it took some time for my team to adapt.
What problems does Zevi help you solve, and how does this benefit you?
Zevi helps in reducing cart abandonment by simplifying the search and discovery process for users.
How would you rate Zevi?
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