Zevi

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Zevi enhances e-commerce search using AI-powered Neural search and ChatScout, improving user engagement and driving sales.

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What is Zevi?

Zevi is an AI-powered site search and discovery platform created by Shyam Nallasenapathy and Anshul, aimed at addressing the issue of high user churn rates on e-commerce websites. The platform offers advanced solutions like Neural search and ChatScout to enhance the search experience for users and assist them in quickly finding desired products. Zevi's technology leverages AI models to provide personalized recommendations, improve engagement, and drive sales by guiding users from product discovery to conversion. Additionally, Zevi offers customization options, easy integration, and features like personalized ranking and product variations display to optimize the search experience for both enterprises and Shopify stores.

Who created Zevi?

Zevi was founded by Shyam Nallasenapathy, who previously led Myntra's Search and Storefront, and Anshul, who worked on AI and NLP projects at Microsoft. They aimed to address the high user churn rate on e-commerce websites by improving the discovery experience. Zevi's solutions, Neural search, and ChatScout, were developed with a focus on understanding customer intent efficiently through sophisticated AI models. Shyam Nallasenapathy is the Co-founder and CEO of Zevi.

What is Zevi used for?

Personalized product recommendations
Enhances product ranking to maximize store search revenue
Custom autocomplete for enhancing clicks on suggestions
Auto Synonym engine for more precise search results
Catalog based training for accurate and relevant search results
Filters and collection support for tag-based filter selection
Metafields support for adding searchable fields and filter options
Variant support for displaying product variation options
Theme replication for replicating product style layout
Image based catalog enrichment for relevant search results based on catalogue images
Redirection feature for directing customers to specific web pages
Enhancing product ranking to maximize store search revenue based on order data, click data, and product performance
Creating a custom autocomplete model tailored to the store's catalogue for more relevant search queries and increased revenue
Implementing an auto-synonym engine to improve search result precision by setting up synonyms for product names
Training the AI model to understand the nuances of the items in the catalogue for more accurate and relevant search results
Fine-tuning the AI model specifically for the store's domain and catalogue to enhance search query understanding
Supporting advanced filter options, including tag-based filter selection and manual sort of filter values
Adding metafield attributes in searchable fields and filter options for more comprehensive search capabilities
Displaying product variation options (e.g., size, color) in the product card for enhanced user experience
Replicating the product style layout of a custom theme with theme replication feature
Training the AI model on catalogue images for image-based search result enrichment
AI-powered site search and discovery platform
Enhancing website search capabilities
Providing seamless search experience for users
Boosting sales and conversions
Easy integration into existing websites or Shopify stores
Utilizing neural search technology for fast and accurate results
AI-powered shopping assistant inspired by ChatGPT
Automated suggestions based on user signals
Creating a personalized and intent-focused shopping experience
Enhances product ranking to maximize store search revenue based on order data, click data, and product performance
Enhances product ranking to maximize store search revenue based on fine-tuned AI models and merchandising controls
Makes search results more precise by automatically setting up synonyms for product names, improving search accuracy
Enables AI model training on catalogue images to enhance search results with image signals
Replicates product style layout of custom themes for a consistent visual experience
Redirects customers to preset internal or external pages for specific search queries
Provides personalized and performance-based ranking to optimize search model
Offers personalized product recommendations based on user preferences and browsing history
Utilizes neural search technology for fast and accurate search results
Integrates ChatGPT-inspired shopping assistant for conversational customer support and product discovery

Who is Zevi for?

E-commerce professionals
Online Store Owners
Retailers
E-commerce businesses
Content-focused websites
Merchandisers
Shopify Store Owners

How to use Zevi?

To use Zevi effectively, follow these steps:

Integration:
- Integrate Zevi with your business by installing the Shopify App or via APIs.
- Implementation can be done in production on the same day by indexing store catalogs and completing basic setups in less than five minutes.
Billing and Limits:
- Zevi operates on a monthly billing basis with no mandatory lock-in duration.
- Monitor your search usage through the app's admin panel.
- Exceeding search or product count limits prompts notifications to upgrade your plan or delete products.
Support:
- Reach out for assistance by using the website's messaging feature or contacting [email protected].
- Zevi support is responsive and assists with setup or any implementation issues promptly.
Compatibility:
- Apart from Shopify, Zevi can be integrated with other e-commerce platforms through APIs.
Pricing:
- Zevi offers tier-based pricing with plans like Starter, Standard, Business, and Enterprise, each with distinct features and limits.
- Explore the Starter plan with a 14-day free trial to understand its suitability for your business needs.
Advanced Features:
- Utilize features like personalization, intelligent ranking, image-based catalog enrichment, custom autocomplete, neural search, advanced filter support, and more to enhance your search experience.

By following these steps, you can effectively utilize Zevi for your business needs, ensuring optimized search functionality and enhancing overall search revenue.

Pros

Personalized Recommendations
Continuous learning to improve search relevance over time
Quick and effortless setup
Quick Integration
Integrates seamlessly with leading CMS’s (content management systems) and e-commerce platforms
Dedicated support
One-click dedicated support for all your enquiries
Neural search vs String matching
Neural search
String matching
Spell check and typo tolerance
Synonyms and related keywords
Suggestions
AI-powered Site Search
Custom ranking module enhancing product ranking based on order data, click data, and product performance

Cons

No information provided on pricing, making it difficult to assess the value for money compared to other AI tools in the industry
Uncertainty regarding long-term updates and improvements to the tool to adapt to changing industry trends and user needs
Limited transparency on the training process for the AI models, leaving users unaware of the underlying algorithms and data sources
No mention of a free trial period or demo option to test the tool's capabilities before committing to a subscription
Absence of insights on integrations with other third-party tools commonly used in e-commerce for a seamless experience
Difficulty in assessing the compatibility of Zevi with different e-commerce platforms based on the available information
No mention of data security measures in place to protect sensitive information used in the AI models
Limited information on the scalability of the tool for growing businesses or increasing search volumes
Lack of details on customer support availability and response times for troubleshooting and assistance
Unclear if the advanced features such as neural search and AI model training are easy to implement and manage
String matching limits ability to understand and change complex spellings
No information on customer complaints or drawbacks
Comparison with other AI tools for missing features is not available
Lack of detailed pricing information in the provided snippet
May lack multilingual support

Pros

Cons

Personalized Recommendations
Continuous learning to improve search relevance over time
Quick and effortless setup
Quick Integration
Integrates seamlessly with leading CMS’s (content management systems) and e-commerce platforms
Dedicated support
One-click dedicated support for all your enquiries
Neural search vs String matching
Neural search
String matching
Spell check and typo tolerance
Synonyms and related keywords
Suggestions
AI-powered Site Search
Custom ranking module enhancing product ranking based on order data, click data, and product performance

No information provided on pricing, making it difficult to assess the value for money compared to other AI tools in the industry
Uncertainty regarding long-term updates and improvements to the tool to adapt to changing industry trends and user needs
Limited transparency on the training process for the AI models, leaving users unaware of the underlying algorithms and data sources
No mention of a free trial period or demo option to test the tool's capabilities before committing to a subscription
Absence of insights on integrations with other third-party tools commonly used in e-commerce for a seamless experience
Difficulty in assessing the compatibility of Zevi with different e-commerce platforms based on the available information
No mention of data security measures in place to protect sensitive information used in the AI models
Limited information on the scalability of the tool for growing businesses or increasing search volumes
Lack of details on customer support availability and response times for troubleshooting and assistance
Unclear if the advanced features such as neural search and AI model training are easy to implement and manage
String matching limits ability to understand and change complex spellings
No information on customer complaints or drawbacks
Comparison with other AI tools for missing features is not available
Lack of detailed pricing information in the provided snippet
May lack multilingual support

Zevi FAQs

What is Zevi’s Search pricing model?: Zevi employs a tier-based pricing model consisting of plans: Starter, Standard, Business, and Enterprise. Each plan comes with distinct features, search limits, and product limits.

How do you count the number of searches in your pricing model?: In Zevi's pricing model, the number of searches is measured based on the queries made through the system, with each unique search query from the user counted as one search.

Can I use Zevi with platforms other than Shopify?: Yes, Zevi can be integrated with platforms other than Shopify using APIs to integrate with custom-built e-commerce platforms.

How do I reach out for support?: If you encounter any trouble setting up Zevi's search or need assistance with implementation, you can reach out using the messaging feature on the website and dashboard or contact the support team at [email protected].

How long does it take to integrate Zevi?: Zevi can be implemented in production on the same day, with store catalogs indexed first and basic setups completed in less than five minutes.

Where can I check my search usage?: You can check your search usage by going to the subscriptions tab in Zevi's app admin.

What happens if the number of searches exceeds the limit for a particular month?: If the search usage exceeds the limit of the current plan, Zevi notifies the store owner via email and in-app messages, automatically renewing the search limit at the start of the next month.

What happens if the product count exceeds your plan limit?: If the number of products in the Shopify inventory exceeds the plan limit, either delete products or upgrade the plan to accommodate a higher limit.