Spokk
4.75
0
Spokk improves sales and reputation by turning private feedback into public reviews and facilitating instant responses.
Spokk Reviews
4.75
Based on 24 reviews
How would you rate Spokk?
What’s your thought?
Nina Klein
March 6, 2025
What do you like most about using Spokk?
The AI's ability to generate reviews based on feedback we've received is extremely valuable.
What do you dislike most about using Spokk?
The learning curve is a bit steep for new users, which can deter some from using it initially.
What problems does Spokk help you solve, and how does this benefit you?
Spokk helps us to actively engage with our customers, improving loyalty and satisfaction significantly.
How would you rate Spokk?
What’s your thought?
Are you sure you want to delete this item?
Report review
Helpful (0)
Nicolas Dupont
March 4, 2025
What do you like most about using Spokk?
The customer engagement features are top-notch, and they truly help in building relationships.
What do you dislike most about using Spokk?
Sometimes the feedback requests can feel robotic; a more human touch would be appreciated.
What problems does Spokk help you solve, and how does this benefit you?
Spokk allows us to address customer issues quickly, which has significantly reduced complaints.
How would you rate Spokk?
What’s your thought?
Are you sure you want to delete this item?
Report review
Helpful (0)
Maya Patel
March 4, 2025
What do you like most about using Spokk?
The instant messaging feature is fantastic! It lets us engage with customers directly, making them feel valued and heard.
What do you dislike most about using Spokk?
I wish there were more customization options for the feedback forms, but it's a minor concern compared to the overall functionality.
What problems does Spokk help you solve, and how does this benefit you?
Spokk helps us turn negative feedback into positive public reviews, which directly impacts our sales. It's a game changer for reputation management.
How would you rate Spokk?
What’s your thought?
Are you sure you want to delete this item?
Report review
Helpful (0)
Ethan Bennett
March 3, 2025
What do you like most about using Spokk?
The way Spokk manages to convert private feedback into something that can be publicly showcased is extraordinary.
What do you dislike most about using Spokk?
It can be a bit overwhelming with all the features available, but once you familiarize yourself, it's manageable.
What problems does Spokk help you solve, and how does this benefit you?
Spokk allows us to rapidly respond to customer concerns, which has greatly enhanced our service recovery efforts.
How would you rate Spokk?
What’s your thought?
Are you sure you want to delete this item?
Report review
Helpful (0)
Santiago Vega
March 3, 2025
What do you like most about using Spokk?
The AI review generation is impressive! It saves so much time while maintaining quality.
What do you dislike most about using Spokk?
I would love to see more customization options for the responses we send out to customers.
What problems does Spokk help you solve, and how does this benefit you?
Spokk helps us convert unhappy customers into loyal ones, which has significantly impacted our bottom line.
How would you rate Spokk?
What’s your thought?
Are you sure you want to delete this item?
Report review
Helpful (0)
Chloe Ramos
March 2, 2025
What do you like most about using Spokk?
I love how it helps us manage our reputation by converting feedback into public praise.
What do you dislike most about using Spokk?
Sometimes the notifications can be a bit overwhelming, but overall, it's a minor issue.
What problems does Spokk help you solve, and how does this benefit you?
Spokk allows us to quickly respond to customer issues, which has led to increased satisfaction and loyalty.
How would you rate Spokk?
What’s your thought?
Are you sure you want to delete this item?
Report review
Helpful (0)
Dario Mazzoni
February 27, 2025
What do you like most about using Spokk?
The platform's capability to facilitate two-way conversations with customers is invaluable.
What do you dislike most about using Spokk?
There are occasional glitches with notifications, which can be a bit frustrating.
What problems does Spokk help you solve, and how does this benefit you?
Spokk helps us build customer trust by being responsive, leading to increased loyalty and sales.
How would you rate Spokk?
What’s your thought?
Are you sure you want to delete this item?
Report review
Helpful (0)
Elena Rodriguez
February 18, 2025
What do you like most about using Spokk?
The ability to respond to feedback instantly has strengthened our engagement with customers tremendously.
What do you dislike most about using Spokk?
While the concept is fantastic, I believe the analytics section could offer more detailed insights.
What problems does Spokk help you solve, and how does this benefit you?
Spokk solves the problem of delayed responses to customer feedback, which has led to an increase in repeat customers.
How would you rate Spokk?
What’s your thought?
Are you sure you want to delete this item?
Report review
Helpful (0)
Akira Tanaka
February 18, 2025
What do you like most about using Spokk?
The integration process was seamless, and the user interface is quite intuitive.
What do you dislike most about using Spokk?
The response time for customer inquiries could be improved, as it sometimes takes longer than expected.
What problems does Spokk help you solve, and how does this benefit you?
Spokk helps us to engage with our customers more promptly, which has improved our customer satisfaction ratings.
How would you rate Spokk?
What’s your thought?
Are you sure you want to delete this item?
Report review
Helpful (0)
Liam Nguyen
February 18, 2025
What do you like most about using Spokk?
I love how Spokk streamlines the process of converting private feedback into public reviews. It has helped us to quickly enhance our online reputation with minimal effort.
What do you dislike most about using Spokk?
The only minor issue I've encountered is that sometimes the AI-generated reviews can feel a bit generic, but it's a minor trade-off for the efficiency it provides.
What problems does Spokk help you solve, and how does this benefit you?
Spokk addresses the challenge of managing customer feedback by allowing us to respond instantly. This fosters better customer relationships and has significantly improved our retention rates.
How would you rate Spokk?
What’s your thought?
Are you sure you want to delete this item?
Report review
Helpful (0)
Freya Larsen
February 17, 2025
What do you like most about using Spokk?
The integration with social media platforms for public reviews is seamless and effective.
What do you dislike most about using Spokk?
I wish there were more flexibility in the types of reviews it can generate.
What problems does Spokk help you solve, and how does this benefit you?
Spokk allows us to respond to customer feedback in real-time, enhancing our service recovery and customer satisfaction.
How would you rate Spokk?
What’s your thought?
Are you sure you want to delete this item?
Report review
Helpful (0)
Benito Sierra
February 16, 2025
What do you like most about using Spokk?
The integration with our existing systems was seamless, making it easy to adopt.
What do you dislike most about using Spokk?
I think the analytics section could use more depth; it would help us make informed decisions.
What problems does Spokk help you solve, and how does this benefit you?
Spokk has made it easier to turn negative experiences around, which has increased our customer retention.
How would you rate Spokk?
What’s your thought?
Are you sure you want to delete this item?
Report review
Helpful (0)
Marcus Schmidt
February 10, 2025
What do you like most about using Spokk?
The user interface is clean and easy to navigate, making it simple for my team to get started.
What do you dislike most about using Spokk?
The performance can lag at times, especially when there are many users online, which can be frustrating.
What problems does Spokk help you solve, and how does this benefit you?
Spokk has enabled us to capture feedback more effectively, which has led to actionable insights and improvements.
How would you rate Spokk?
What’s your thought?
Are you sure you want to delete this item?
Report review
Helpful (0)
Jamal Al-Mansoori
February 8, 2025
What do you like most about using Spokk?
The ease of integrating Spokk with our existing systems was a huge plus. It's very user-friendly.
What do you dislike most about using Spokk?
There are some minor bugs that occasionally pop up, but customer support is quick to address them.
What problems does Spokk help you solve, and how does this benefit you?
Spokk allows us to manage our reputation actively, helping us turn around negative experiences into opportunities for improvement.
How would you rate Spokk?
What’s your thought?
Are you sure you want to delete this item?
Report review
Helpful (0)
Tariq Hassan
February 7, 2025
What do you like most about using Spokk?
The public review generation is fantastic; it makes our services visible and appealing to potential customers.
What do you dislike most about using Spokk?
There are occasional downtime issues, but they are rare and typically resolved quickly.
What problems does Spokk help you solve, and how does this benefit you?
Spokk helps us leverage feedback to improve our offerings, leading to better customer loyalty and increased sales.
How would you rate Spokk?
What’s your thought?
Are you sure you want to delete this item?
Report review
Helpful (0)
Sofia Carvalho
February 3, 2025
What do you like most about using Spokk?
The way it encourages customers to share their experiences publicly has been a game changer for us.
What do you dislike most about using Spokk?
The initial setup was a bit complicated, but the support team was great in guiding us through.
What problems does Spokk help you solve, and how does this benefit you?
Spokk has transformed how we manage feedback, leading to improved service and increased customer trust.
How would you rate Spokk?
What’s your thought?
Are you sure you want to delete this item?
Report review
Helpful (0)
Zara Khan
February 3, 2025
What do you like most about using Spokk?
I appreciate the real-time feedback feature, as it allows us to address issues before they escalate.
What do you dislike most about using Spokk?
It would be great if there were more templates for feedback requests to choose from.
What problems does Spokk help you solve, and how does this benefit you?
Spokk effectively turns potential negative experiences into opportunities for improvement, which has helped us retain more customers.
How would you rate Spokk?
What’s your thought?
Are you sure you want to delete this item?
Report review
Helpful (0)
Sofia Kovalenko
February 3, 2025
What do you like most about using Spokk?
I appreciate how it encourages our customers to leave positive reviews, which has really boosted our visibility online.
What do you dislike most about using Spokk?
Sometimes the AI responses can be a bit too formal. A more casual tone would resonate better with our audience.
What problems does Spokk help you solve, and how does this benefit you?
Spokk helps us capture feedback we otherwise might miss. This proactive approach has led to a notable increase in customer satisfaction.
How would you rate Spokk?
What’s your thought?
Are you sure you want to delete this item?
Report review
Helpful (0)
Nia Osei
January 25, 2025
What do you like most about using Spokk?
Its ability to turn private feedback into public reviews is revolutionary. Customers appreciate transparency.
What do you dislike most about using Spokk?
The initial setup took some time, but it was worth it for the long-term benefits.
What problems does Spokk help you solve, and how does this benefit you?
Spokk has allowed us to identify areas for improvement quickly, enhancing overall service delivery.
How would you rate Spokk?
What’s your thought?
Are you sure you want to delete this item?
Report review
Helpful (0)
Amina Bashir
January 19, 2025
What do you like most about using Spokk?
Its ability to create public visibility from private feedback is a huge advantage in our competitive market.
What do you dislike most about using Spokk?
I wish there were more detailed performance metrics available; that would help us refine our strategy.
What problems does Spokk help you solve, and how does this benefit you?
Spokk helps us turn customer feedback into marketing gold, enhancing our reputation and driving sales.
How would you rate Spokk?
What’s your thought?
Are you sure you want to delete this item?
Report review
Helpful (0)
Fatima Al-Zahrani
January 19, 2025
What do you like most about using Spokk?
The overall convenience and efficiency Spokk brings to handling feedback is outstanding.
What do you dislike most about using Spokk?
I would prefer more language options for our diverse customer base.
What problems does Spokk help you solve, and how does this benefit you?
Spokk bridges the gap between private and public feedback, allowing us to significantly improve our customer experience.
How would you rate Spokk?
What’s your thought?
Are you sure you want to delete this item?
Report review
Helpful (0)
Kofi Mensah
January 16, 2025
What do you like most about using Spokk?
The simplicity of using one link to manage all feedback is brilliant. It makes it easy for customers to leave reviews.
What do you dislike most about using Spokk?
I found the learning curve a bit steep initially, especially for my team, but once we got the hang of it, it became much easier.
What problems does Spokk help you solve, and how does this benefit you?
Spokk significantly reduces the time we spend on handling customer feedback and allows us to focus on improving service quality.
How would you rate Spokk?
What’s your thought?
Are you sure you want to delete this item?
Report review
Helpful (0)
Tanya Petrov
January 15, 2025
What do you like most about using Spokk?
The feedback management system is very effective and has improved our customer interactions.
What do you dislike most about using Spokk?
There are some features that could use better explanations in the help section for new users.
What problems does Spokk help you solve, and how does this benefit you?
Spokk has made it easier for us to manage and respond to feedback, leading to better customer experiences.
How would you rate Spokk?
What’s your thought?
Are you sure you want to delete this item?
Report review
Helpful (0)
Youssef El-Sayed
January 12, 2025
What do you like most about using Spokk?
The way it empowers us to turn negative feedback into positive public reviews is truly remarkable.
What do you dislike most about using Spokk?
Occasionally, the software can be slow to load, but it doesn't detract from its overall value.
What problems does Spokk help you solve, and how does this benefit you?
Spokk helps us streamline our feedback process, allowing for quicker and more effective customer engagement.
How would you rate Spokk?
What’s your thought?
Are you sure you want to delete this item?
Report review
Helpful (0)
Spokk alternatives
Adcreative AI uses artificial intelligence to create and optimize engaging advertising content for better campaign performance.
4.76
0