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SendPulse

SendPulse automates email, SMS, and chatbot marketing, helping businesses manage leads, sales, and customer communication efficiently.
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SendPulse

What is SendPulse?

SendPulse is an all-in-one automation platform specializing in email, SMS, and chatbot marketing. Founded in 2015, SendPulse has evolved to offer a wide range of marketing products and tools designed to help businesses generate leads and convert them into customers. The platform enables users to create websites, online courses, manage sales and leads in a CRM, and engage with customers through various communication channels like email, SMS, Viber campaigns, web push notifications, and chatbots for social media platforms like Facebook, Telegram, WhatsApp, Viber, and Instagram. SendPulse has a global presence with offices and representatives in Ukraine, the U.S., Brazil, Mexico, and Nigeria, offering multilingual support 24/7.

The company has garnered over 1.9 million registered users with continuous growth and updates to its platform and resources. SendPulse collaborates with businesses of all sizes, including renowned companies such as Swatch, Kärcher, PricewaterhouseCoopers, Radisson Blu Hotels, and LOT Polish Airlines. The company's vision is driven by a customer-focused approach, innovation in digital marketing trends, and a dedicated team of experts contributing to its success.

SendPulse offers integrated tools, enhanced team collaboration, audience segmentation for personalized communication, performance monitoring and analysis capabilities, and support resources to assist users effectively utilize the platform's functionalities. The platform aims to help businesses manage their communication channels and sales pipelines efficiently while maximizing customer engagement and conversions.

Who created SendPulse?

Sendpulse was founded in 2015 to provide email marketing services. Over time, it expanded its offerings to include a wide range of marketing products and tools. The company operates globally with offices in Ukraine, the U.S., Brazil, Mexico, and Nigeria. Constantine Rozenshtraus-Makarov is the CEO of SendPulse. As of September 1, 2022, Sendpulse had over 1.9 million registered users, with a significant daily influx of new users. The company serves businesses of all sizes worldwide and counts Swatch, Kärcher, PricewaterhouseCoopers, Radisson Blu Hotels, and LOT Polish Airlines among its clients.

What is SendPulse used for?

  • Sales managers
  • eLearning businesses
  • Industry experts and business owners
  • Marketers
  • Automated personalized offers via preferred communication channels
  • Use of chatbots or live chat for client communication
  • Monitoring deal and communication history for personalized sales pipelines
  • Enhancing team collaboration and efficiency through CRM system
  • Segmenting audience and personalizing communication with clients
  • Monitoring and analyzing marketing performance with built-in tools

Who is SendPulse for?

  • Sales Managers
  • ELearning businesses
  • Industry experts and business owners
  • Marketers

How to use SendPulse?

To use SendPulse effectively, follow these steps:

  1. Sign Up: Register for a free account on SendPulse's platform.

  2. Navigate Dashboard: Upon login, explore the dashboard to access various tools like email, SMS, chatbots, and CRM.

  3. Integrate Tools: Take advantage of the integrated tools like CRM, chatbot builder, and bulk email service for seamless communication with customers.

  4. Collaborate Efficiently: Invite team members to collaborate within the CRM system to enhance workflow and track campaign effectiveness.

  5. Personalize Communication: Segment your audience based on various metrics and personalize communication to enhance customer engagement.

  6. Monitor Performance: Utilize the powerful built-in tools to analyze audience interactions, track marketing performance, and generate detailed reports.

  7. Seek Support: Reach out to SendPulse's customer support for assistance or refer to their free resources for guidance.

  8. Book a Demo: For detailed guidance, sign up for a free 20-minute demo to learn about setting up professional marketing and sales automation.

  9. Utilize Chatbots: Create chatbots for Facebook, Telegram, WhatsApp, Viber, and Instagram to automate responses, manage inquiries, and streamline sales processes.

  10. Expand Reach: Implement multi-channel marketing using SendPulse's tools to reach customers across various platforms and manage communication efficiently.

Remember, SendPulse offers 24/7 support, no-coding-required automation, and personalized offers to enhance your marketing efforts efficiently. With its versatile tools and user-friendly interface, you can streamline your marketing strategies effectively and engage with your audience across multiple channels effortlessly.

Pros
  • Supports multiple messaging platforms
  • No coding required
  • 24/7 support availability
  • Automates daily tasks
  • Can streamline sales processes
  • Enables creation of auto-replies
  • Generates personalized offers
  • Can display product cards
  • Single platform cross-network functionality
  • Allows creation of conversation flows
  • Offers multi-channel subscription widget
  • Smartphone app for quick replies
  • Can automate user requests
  • Reduces team workload
  • Integrated with Facebook Messenger
Cons
  • Limited to specific platforms
  • Dependent on external API
  • Limited payment integration
  • Inflexible keyword responses
  • Unspecified logic creation
  • App required for quick replies
  • Multi-channel not localizable
  • No open-source customization
  • Requires coding for advanced features

SendPulse FAQs

Can I use SendPulse's Free Visual Chatbot Builder without coding experience?
Yes, SendPulse's Free Visual Chatbot Builder is designed to be used without any prior coding experience. It's a no-code tool that enables users to build and implement chatbots.
Does SendPulse's Free Visual Chatbot Builder integrate with business websites?
Yes, SendPulse's Free Visual Chatbot Builder allows integration with business websites. It features a multi-channel subscription widget that can convert website visitors into subscribers.
How does SendPulse's Free Visual Chatbot Builder facilitate lead conversion?
SendPulse's Free Visual Chatbot Builder can facilitate lead conversion by allowing businesses to create conversation flows and auto-replies that generate personalized offers. Products and services can be displayed in the form of product cards or catalogs, which then lead to the business website, thereby increasing chances of a sale.
What kind of support can SendPulse's Free Visual Chatbot Builder automate?
SendPulse's Free Visual Chatbot Builder can automate a spectrum of support tasks. It enables businesses to respond to user requests, provide 24/7 support, manage customer inquiries, and reduce the workload of customer support teams.
Can I create customized auto-responses using SendPulse's Free Visual Chatbot Builder?
Yes, with SendPulse's Free Visual Chatbot Builder, businesses can create customized auto-replies. It allows for personalized offers, and users can easily view product cards or catalogs.
Does SendPulse's Free Visual Chatbot Builder offer social media automation?
SendPulse's Free Visual Chatbot Builder allows businesses to manage and automate tasks across multiple social media platforms from a single interface, promoting efficiency and consistency in marketing efforts.
Does SendPulse's Free Visual Chatbot Builder have a mobile app?
Yes, SendPulse's Free Visual Chatbot Builder offers a smartphone app, allowing businesses to send quick replies to chatbot subscribers on the go.
How can I implement multi-channel marketing with SendPulse's Free Visual Chatbot Builder?
With SendPulse's Free Visual Chatbot Builder, businesses can set up multi-channel marketing by creating conversation flows for each supported platform (Facebook Messenger, Instagram, WhatsApp, Telegram, and Viber). It also features a multi-channel subscription widget to convert website visitors into subscribers and enables businesses to expand their footprint across these platforms simultaneously.

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