Slang

What is Slang?

"Slang.ai" is an AI-powered virtual agent that operates as a virtual phone agent, providing 24/7 call handling services for businesses. It is designed to greet callers as a human would, answer common questions instantly, and forward callers to a human when necessary. The system offers customization options, quick setup, and aims to enhance customer satisfaction through swift responses and improved telecom effectiveness.

Who created Slang?

Slang.ai was created by Abraham Merchant, and it was launched on March 13, 2022. The company behind Slang.ai is Merchants Hospitality Group, where Abraham Merchant is the founder.

What is Slang used for?

• Enhanced customer experience
• 24/7 call handling
• Customer connect convenience
• System flexibility
• Ease of setup
• Swift incorporation
• Customer satisfaction focus
• Fulfills requests promptly
• Suits all business sizes
• Telecom effectiveness and efficiency

Who is Slang for?

• Restaurants
• Hospitality industry

How to use Slang?

To use Slang.ai effectively, follow these steps:

1. Set Up: Slang.ai requires less than 30 minutes to set up, allowing you to go live on the same day. It functions as an AI-powered virtual agent that greets callers naturally and answers common questions instantly. It seamlessly forwards calls to humans when necessary.

2. Voice Customization: Choose from a variety of state-of-the-art digital voices to power your Slang virtual assistant.

3. Handling Unanswered Questions: If Slang.ai cannot answer a caller's question, it will automatically redirect the call to a human or send a text with your contact information.

4. Phone Number: An additional phone number is provided for your website and Google Business Profile. You may opt for a local or toll-free number. Discuss options with the onboarding team if you prefer to keep your current number.

5. Pros and Cons: Consider the advantages such as 24/7 call handling, customer satisfaction focus, and ease of setup. Be aware of limitations like lack of multi-language support and limited third-party app integration.

By following these steps, you can optimize Slang.ai's virtual phone agent features and enhance your business's customer service efficiency and effectiveness.