Salient
4.75
0
Salient optimizes outbound sales for automotive lenders with AI-driven automation, lead generation, and secure customer interactions.
Salient Reviews
4.75
Based on 12 reviews
How would you rate Salient?
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Maya Nakamura
March 5, 2025
What do you like most about using Salient?
The ability to personalize interactions based on customer behavior is incredible. It feels like we're having more genuine conversations.
What do you dislike most about using Salient?
I think the pricing could be more competitive compared to some other tools on the market.
What problems does Salient help you solve, and how does this benefit you?
It allows us to efficiently handle multiple customer interactions without sacrificing the quality of service.
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Fiona O'Connor
March 5, 2025
What do you like most about using Salient?
The real-time insights and live transcription capabilities have helped us refine our pitch based on customer feedback.
What do you dislike most about using Salient?
Sometimes, the AI does misinterpret certain phrases, but it's not a frequent occurrence.
What problems does Salient help you solve, and how does this benefit you?
It allows for timely follow-ups, which is essential in the competitive automotive lending space.
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Dmitry Kovalenko
February 20, 2025
What do you like most about using Salient?
The automation of verification calls has been a game changer for us, allowing our team to focus on more complex tasks.
What do you dislike most about using Salient?
Occasionally, the system misinterprets customer responses, but it's rare and manageable.
What problems does Salient help you solve, and how does this benefit you?
Salient allows us to handle inbound requests efficiently, which has improved our customer service and satisfaction ratings.
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Isabella Rossi
February 18, 2025
What do you like most about using Salient?
I love the seamless integration with Outreach and Salesloft; it makes my workflow so much easier.
What do you dislike most about using Salient?
Sometimes, the initial setup can take longer than expected, but once it's configured, it's smooth sailing.
What problems does Salient help you solve, and how does this benefit you?
It helps automate repetitive tasks, allowing our sales team to focus on building relationships with clients instead of getting bogged down in admin.
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Luca Gallo
February 17, 2025
What do you like most about using Salient?
The integration with Gmail is seamless, making it easy to manage communication from one platform.
What do you dislike most about using Salient?
I would like to see better analytics features for tracking user engagement over time.
What problems does Salient help you solve, and how does this benefit you?
It helps us manage our sales pipeline more effectively, leading to higher efficiency in closing deals.
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Amina Hossain
February 12, 2025
What do you like most about using Salient?
The real-time insights provided through live transcription are invaluable for understanding customer behavior and improving our approach.
What do you dislike most about using Salient?
I wish there were more integration options with CRM systems that we're currently using.
What problems does Salient help you solve, and how does this benefit you?
It helps us manage delinquent payments effectively and keeps our communication timely, which has reduced our default rates.
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Niko Petrova
February 5, 2025
What do you like most about using Salient?
I really appreciate how Salient personalizes outbound emails based on AI algorithms. It has significantly improved our lead engagement rates.
What do you dislike most about using Salient?
The learning curve for some of the more advanced features can be steep, but the results are worth the effort.
What problems does Salient help you solve, and how does this benefit you?
Salient helps streamline our outbound sales process by automating client interactions, which saves our team a lot of time and increases our closure rates.
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Javier Mendoza
January 27, 2025
What do you like most about using Salient?
The security features like being SOC 2 compliant give me peace of mind when dealing with sensitive customer data.
What do you dislike most about using Salient?
I think it could benefit from more customizable reporting features; the default options are good but could be more tailored.
What problems does Salient help you solve, and how does this benefit you?
It significantly enhances our ability to follow up with potential leads, leading to higher conversion rates.
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Ravi Deol
January 22, 2025
What do you like most about using Salient?
The automation features are top-notch, helping our team significantly reduce call handling time.
What do you dislike most about using Salient?
The initial setup can be a bit cumbersome, but once up and running, it’s fantastic.
What problems does Salient help you solve, and how does this benefit you?
Salient allows us to handle a higher volume of leads without sacrificing service quality.
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Tariq El-Amin
January 16, 2025
What do you like most about using Salient?
I appreciate the automation of calls and how it saves our team time on repetitive tasks.
What do you dislike most about using Salient?
The interface can feel a bit cluttered at times, which can make navigation challenging.
What problems does Salient help you solve, and how does this benefit you?
It helps manage our leads better and ensures timely communication, which is crucial for converting prospects into customers.
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Khalid Al-Mansoori
January 13, 2025
What do you like most about using Salient?
The security compliance features give me confidence when handling sensitive customer data.
What do you dislike most about using Salient?
I find the documentation can be a bit lacking in detail, which makes troubleshooting harder.
What problems does Salient help you solve, and how does this benefit you?
It helps automate many of our sales processes, which has led to a more streamlined operation overall.
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Sofia Lindgren
January 13, 2025
What do you like most about using Salient?
I love the ease of integration with existing tools, which made the onboarding process very smooth.
What do you dislike most about using Salient?
I would appreciate more extensive training resources to maximize the potential of the tool.
What problems does Salient help you solve, and how does this benefit you?
It has significantly reduced the time spent on administrative tasks, allowing us to focus on sales.
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