Riskified
4.91
0
Riskified uses AI to combat fraud, helping ecommerce businesses boost revenue, cut costs, and enhance customer experience.
Riskified Reviews
4.91
Based on 11 reviews
How would you rate Riskified?
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Liam O'Connell
February 8, 2025
What do you like most about using Riskified?
Riskified has significantly improved our order approval rates. The AI-driven decision-making process is incredibly efficient, helping us to manage fraud without hindering customer experience. The seamless integration with our ecommerce platform has been a game-changer.
What do you dislike most about using Riskified?
While the tool is excellent overall, I wish there were more customization options for the fraud detection algorithms. It would be great to tailor some settings to better fit our specific industry needs.
What problems does Riskified help you solve, and how does this benefit you?
Riskified helps us reduce chargebacks and fraudulent transactions, which boosts our revenue and lowers operational costs. By approving more legitimate orders, we've seen a noticeable increase in sales and improved customer satisfaction.
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Yuki Tanaka
February 7, 2025
What do you like most about using Riskified?
The real-time analytics provided by Riskified are top-notch. I can see the fraud detection metrics and order approval rates instantly, which allows for quick decision-making and strategy adjustments.
What do you dislike most about using Riskified?
The initial setup was a bit complex, requiring a thorough understanding of our existing systems. But once it was set up, everything has run smoothly.
What problems does Riskified help you solve, and how does this benefit you?
Riskified addresses the critical issue of fraud in our ecommerce transactions. By minimizing false declines, we have not only increased our revenue but also strengthened our brand trust among customers.
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Ibrahim El-Sayed
February 4, 2025
What do you like most about using Riskified?
The level of automation in managing fraud is impressive. It has reduced the manual workload for our team and increased efficiency in order processing.
What do you dislike most about using Riskified?
The learning curve for new users can be steep. More training resources would help onboard new team members more effectively.
What problems does Riskified help you solve, and how does this benefit you?
Riskified has allowed us to confidently approve more transactions, which has decreased our abandonment rates. This has directly impacted our sales positively.
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Amira Abdulaziz
January 31, 2025
What do you like most about using Riskified?
I appreciate how user-friendly the interface is. It simplifies the monitoring process for fraud detection, making it accessible even for team members who are not tech-savvy.
What do you dislike most about using Riskified?
I would like to see more educational resources or webinars to help users maximize the tool's potential. Some features are powerful but require a deeper understanding.
What problems does Riskified help you solve, and how does this benefit you?
Riskified helps us tackle the challenge of balancing security with customer convenience. By decreasing false declines, we ensure a smoother shopping experience, which has led to increased customer loyalty.
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Nicolas Martin
January 29, 2025
What do you like most about using Riskified?
The predictive analytics feature is incredibly useful. It provides insights into potential fraud trends, allowing us to stay one step ahead in our prevention efforts.
What do you dislike most about using Riskified?
I think the dashboard could be more customizable. Having the ability to tailor the view to our specific KPIs would enhance the user experience.
What problems does Riskified help you solve, and how does this benefit you?
By minimizing fraud, Riskified has helped us reduce chargeback fees and improve our profit margins. Additionally, the improved customer experience has resulted in higher conversion rates.
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Sofia Petrov
January 24, 2025
What do you like most about using Riskified?
I love the comprehensive reporting features. They help us analyze fraud trends and make informed decisions on our ecommerce strategy.
What do you dislike most about using Riskified?
The occasional lag in data updates can be frustrating when we need real-time insights. Timely updates would enhance our operational responsiveness.
What problems does Riskified help you solve, and how does this benefit you?
Riskified has significantly minimized our risk exposure, allowing us to focus on scaling our business without the constant fear of fraud-related losses.
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Hugo Müller
January 24, 2025
What do you like most about using Riskified?
The accuracy of the fraud detection algorithms is commendable. We have seen a significant drop in fraudulent transactions since integrating Riskified into our operations.
What do you dislike most about using Riskified?
At times, the system can be overly cautious, leading to some legitimate orders being flagged. A more refined balance would be ideal.
What problems does Riskified help you solve, and how does this benefit you?
Riskified allows us to streamline our order processing while minimizing risks. The reduction in fraud has allowed us to allocate resources more effectively, enhancing our overall operational efficiency.
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Zara Khan
January 20, 2025
What do you like most about using Riskified?
The integration with various ecommerce platforms is seamless. This has allowed us to incorporate Riskified into our existing workflows without significant disruptions.
What do you dislike most about using Riskified?
The pricing model could be more transparent. Understanding the costs associated with scaling our usage would be beneficial for long-term planning.
What problems does Riskified help you solve, and how does this benefit you?
Riskified effectively addresses our concerns about fraud, helping to build customer confidence. This has led to an increase in repeat customers and overall sales.
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Mateo Gonzalez
January 17, 2025
What do you like most about using Riskified?
The customer support team is incredibly responsive and knowledgeable. They helped us integrate the tool and resolve issues quickly.
What do you dislike most about using Riskified?
I would like more detailed documentation on advanced features. The current resources are somewhat basic and don’t cover all use cases.
What problems does Riskified help you solve, and how does this benefit you?
Riskified helps us resolve fraud-related conflicts efficiently, allowing us to maintain customer trust and streamline our operations.
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Javier Fernandez
January 16, 2025
What do you like most about using Riskified?
The machine learning capabilities of Riskified are impressive. The system continuously learns and adapts to new fraud patterns, which keeps our defenses strong against evolving threats.
What do you dislike most about using Riskified?
Sometimes the customer support response time could be faster. While they are knowledgeable, I’ve experienced longer wait times during peak hours.
What problems does Riskified help you solve, and how does this benefit you?
With Riskified, we have significantly lowered our fraud rate, which directly impacts our bottom line positively. The reduction in manual reviews has also freed up our team to focus on growth strategies.
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Elena Kovalenko
January 10, 2025
What do you like most about using Riskified?
The ability to track and analyze fraudulent activities in real-time is invaluable. It allows us to quickly adjust our strategies based on evolving threats.
What do you dislike most about using Riskified?
Occasionally, the tool can feel overwhelming due to the amount of data presented. A simplified view would help users focus on key metrics.
What problems does Riskified help you solve, and how does this benefit you?
Riskified has allowed us to confidently expand our ecommerce operations, knowing we have robust fraud protection in place. This peace of mind has been crucial for our growth.
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