I do like the idea of having an AI assistant available at all times to help customers.
The integration with our existing system was challenging, and the setup took longer than expected.
It addresses basic customer queries, but it doesn't significantly improve customer satisfaction or increase sales as we hoped.
The AI's ability to learn from customer interactions has improved the relevance of its responses over time.
There are still occasional glitches, but customer support has been responsive in addressing issues.
It helps maintain a high level of customer engagement, which has resulted in a noticeable increase in sales.
The ease of use is fantastic! It saved our team a lot of time in handling basic inquiries.
There are times when it provides irrelevant product suggestions, which can confuse our customers.
By automating responses to common questions, it allows my staff to focus on more personalized customer interactions.
I appreciate that RevoChat offers 24/7 support which helps in keeping our customers engaged at all times. The AI suggestions for products can be quite good at times.
The AI sometimes struggles with more complex customer queries. It can lead to frustrating experiences for customers who need detailed support.
It helps reduce the workload on my customer service team significantly, but the overall experience isn't always smooth for customers.
The personalized shopping suggestions are a big plus! Customers love feeling understood and catered to.
Sometimes the responses can feel too robotic, lacking the human touch that customers appreciate.
It effectively handles repetitive queries, freeing up my team for more complex issues, which improves overall efficiency.
GetResponse Email Generator is a versatile platform for email marketing, automation, and ecommerce with 24/7 support.