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RevoChat

RevoChat boosts e-commerce sales and satisfaction with AI-driven support and personalized shopping 24/7.
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RevoChat Reviews

3.60
Based on 5 reviews
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How would you rate RevoChat?
What’s your thought?
Ali Demir
Ali Demir January 14, 2025

What do you like most about using RevoChat?

I do like the idea of having an AI assistant available at all times to help customers.

What do you dislike most about using RevoChat?

The integration with our existing system was challenging, and the setup took longer than expected.

What problems does RevoChat help you solve, and how does this benefit you?

It addresses basic customer queries, but it doesn't significantly improve customer satisfaction or increase sales as we hoped.

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Merve Oguz
Merve Oguz December 31, 2024

What do you like most about using RevoChat?

The AI's ability to learn from customer interactions has improved the relevance of its responses over time.

What do you dislike most about using RevoChat?

There are still occasional glitches, but customer support has been responsive in addressing issues.

What problems does RevoChat help you solve, and how does this benefit you?

It helps maintain a high level of customer engagement, which has resulted in a noticeable increase in sales.

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Fatma Kaya
Fatma Kaya December 25, 2024

What do you like most about using RevoChat?

The ease of use is fantastic! It saved our team a lot of time in handling basic inquiries.

What do you dislike most about using RevoChat?

There are times when it provides irrelevant product suggestions, which can confuse our customers.

What problems does RevoChat help you solve, and how does this benefit you?

By automating responses to common questions, it allows my staff to focus on more personalized customer interactions.

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Emre Yilmaz
Emre Yilmaz December 13, 2024

What do you like most about using RevoChat?

I appreciate that RevoChat offers 24/7 support which helps in keeping our customers engaged at all times. The AI suggestions for products can be quite good at times.

What do you dislike most about using RevoChat?

The AI sometimes struggles with more complex customer queries. It can lead to frustrating experiences for customers who need detailed support.

What problems does RevoChat help you solve, and how does this benefit you?

It helps reduce the workload on my customer service team significantly, but the overall experience isn't always smooth for customers.

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Zeynep Aydin
Zeynep Aydin November 18, 2024

What do you like most about using RevoChat?

The personalized shopping suggestions are a big plus! Customers love feeling understood and catered to.

What do you dislike most about using RevoChat?

Sometimes the responses can feel too robotic, lacking the human touch that customers appreciate.

What problems does RevoChat help you solve, and how does this benefit you?

It effectively handles repetitive queries, freeing up my team for more complex issues, which improves overall efficiency.

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