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Middleware

Middleware streamlines cloud observability, integrating logs, traces, and metrics for rapid issue resolution across tech stacks.
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Middleware

What is Middleware?

Middleware is a comprehensive cloud observability platform designed to streamline and visualize a customer's entire technology stack, simplify cloud-native complexity, and deliver exceptional business outcomes. Middleware aims to empower organizations of all sizes to modernize their infrastructure stack with agile, scalable, and resource-light observability tools. Founded by data experts from prominent tech companies, Middleware offers a unified platform integrating logs, traces, and metrics to quickly identify issues within the infrastructure and expedite the resolution process. The platform facilitates effortless data ingestion and secure storage from big data warehouses like S3 and Azure Blob. Middleware focuses on simplifying cloud-native monitoring complexities through technical expertise and innovation, providing users with the tools to proactively address system issues and enhance reliability.

Who created Middleware?

Middleware, an end-to-end cloud observability platform, was launched on April 1, 2023. It was founded by data experts from notable tech companies such as Netflix, DigitalOcean, Google, Cisco, Freshworks, and Acquire in 2022. The founders came together to address the handling of cloud-generated data at scale. Middleware offers a unified observability platform that integrates logs, traces, and metrics to help users quickly identify and resolve issues in their infrastructure. The company focuses on simplifying cloud-native monitoring through technical expertise and innovation.

Who is Middleware for?

  • Engineers
  • Tech Leaders
  • Developers

How to use Middleware?

To effectively utilize Middleware, follow these steps:

  1. Sign Up: Visit the Middleware platform and create an account by registering for free access within the monthly limits.

  2. Access Features: Upon registration, you gain access to all features of Middleware within the specified limits based on your usage.

  3. Monitoring Metrics: Middleware allows you to monitor various metrics, offering a comprehensive view of your applications and technology stack. Monitor critical indicators like response times, error rates, and resource utilization.

  4. Issue Diagnosis: Use Middleware to diagnose issues at scale by tracking and analyzing performance metrics. Identify potential problems before they impact your system.

  5. Tracing Requests: Middleware facilitates tracing requests across different components, aiding in troubleshooting and root cause analysis for quicker issue resolution.

  6. Data Security: Middleware is committed to safeguarding customer data through continuous security improvements. The platform ensures data protection in adherence to industry standards.

  7. Custom Policies: Tailor data retention policies according to your needs. Middleware provides default data storage for 3 months at no extra cost and allows customization based on specific requirements.

  8. Cancellation: With the pay-as-you-go option, users can cancel anytime. Middleware retains data for 30 days post-cancellation, enabling users to download their information within this period.

By following these steps, users can efficiently leverage Middleware for monitoring, issue diagnosis, and ensuring data security in a cloud-native environment.

Middleware FAQs

Do you offer free services for logs, metrics, and traces?
Yes, we offer all three services logs, metrics, and traces for free in the industry to try a cloud-based unified observability experience and scale your infrastructure.
How does Middleware charge for its services?
Middleware charges purely on usage, with no limitation on features, allowing users access to the entire product to cater it to their needs.
How is data volume measured in Middleware?
Data volume is measured on a daily basis, based on the number of log entries and their size, with a calculation such as 10GB per day for a 300GB/month package.
Does Middleware offer discounts?
Discount options are available, and users can contact Middleware to learn more about them.
What is the data storage policy of Middleware?
Middleware stores 3 months of data by default at no extra cost and can set custom policies on a per-need basis.
Can users cancel their subscription anytime?
Yes, users can cancel anytime with the pay-as-you-go option, and Middleware retains the data for 30 days from the cancellation date for users to download.

Get started with Middleware

Middleware reviews

How would you rate Middleware?
What’s your thought?
Arjun Iyer
Arjun Iyer December 21, 2024

What do you like most about using Middleware?

I appreciate the integration of logs, traces, and metrics into one platform. It makes it easier to visualize issues across our tech stack.

What do you dislike most about using Middleware?

The initial setup was a bit complex, and I found the documentation lacking in some areas.

What problems does Middleware help you solve, and how does this benefit you?

Middleware helps in identifying performance bottlenecks quickly, allowing my team to address them proactively, which enhances our system reliability.

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Zuri Mugo
Zuri Mugo November 24, 2024

What do you like most about using Middleware?

The user interface is quite intuitive, which makes navigation easy even for less technical team members.

What do you dislike most about using Middleware?

I wish there were more customizable alert settings to better suit our specific monitoring needs.

What problems does Middleware help you solve, and how does this benefit you?

It centralizes observability, allowing us to correlate data from different sources, which improves our incident response times.

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Eka Pramudita
Eka Pramudita December 28, 2024

What do you like most about using Middleware?

I love the ease of data ingestion from various cloud sources; it saves us a lot of time.

What do you dislike most about using Middleware?

The pricing model is a bit unclear, and I feel it could be more transparent.

What problems does Middleware help you solve, and how does this benefit you?

Middleware helps us gain insights into our cloud performance, which is critical for optimizing our resources and reducing downtime.

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