
The 24/7 availability of Keys AI has been a game-changer for our dealership. Customers can get instant responses to their inquiries at any time of day, which has greatly improved our engagement rates.
While the AI is impressive, there are times when it struggles with very specific or technical questions. However, it can usually redirect these inquiries to a human associate.
Keys AI helps us manage high customer inquiries efficiently, which means we can focus on closing deals rather than answering repetitive questions. This has boosted our sales and reduced operational costs.
The seamless integration with our website was impressive. It makes it easy for customers to interact without feeling overwhelmed.
While the AI is great, it still occasionally needs human intervention for detailed inquiries regarding financing options.
It helps us capture leads 24/7, which was previously a challenge. Our sales have definitely increased since using this service.
The ability to handle multiple inquiries simultaneously is fantastic. We’ve seen a marked increase in customer foot traffic since implementing Keys AI.
Sometimes the AI can misinterpret questions, leading to less relevant answers. Training it with more specific data about our inventory would help.
It helps us manage customer inquiries more efficiently, which has lifted our sales figures. The ROI from using Keys AI is evident in our monthly reports.
The analytics dashboard provided by Keys AI is fantastic. It gives us insights into customer preferences and behavior.
Sometimes the AI fails to capture the nuances of customer inquiries, which can lead to confusion.
Keys AI allows us to engage with potential buyers on a personal level, despite being AI-driven. This dual approach has led to increased conversions.
I love how Keys AI integrates seamlessly with our existing systems. The setup was straightforward, and the AI understood our inventory quickly.
Occasionally, the AI’s responses can feel a bit robotic. A more human touch in responses would make the experience even better.
It significantly reduced the time we spent on initial customer queries, allowing our sales team to focus on follow-ups and closing. This has resulted in a noticeable increase in overall sales.
The AI’s ability to provide quick answers to common questions has streamlined our workflow significantly.
There are occasional hiccups in understanding customer intent, which can lead to frustration. Regular updates should help improve this.
It has alleviated the pressure on our sales team, allowing them to prioritize high-value leads rather than answering basic queries.
The knowledge center feature is incredibly useful. It allows the AI to provide detailed information about our cars, which really enhances the customer experience.
I wish the AI could handle more complex queries without needing human intervention. Some customers prefer to talk to a person when making a big purchase.
Keys AI effectively addresses the issue of customer engagement. It has increased our conversion rates as potential buyers feel more catered to.
The integration with our dealership's website was seamless. Customers can easily navigate and receive help.
The AI's responses can sometimes lack depth, particularly for complex customer queries.
It allows us to manage customer inquiries more efficiently, which has improved our response times and customer satisfaction.
The ability to handle thousands of inquiries at once is revolutionary for our dealership. This has allowed us to improve our customer service dramatically.
The initial setup process could be smoother. It took some time to train the AI on our specific inventory.
It's particularly effective in converting website visitors into leads. The return on investment has been substantial.
I appreciate how it engages customers in real-time. This has significantly improved our lead generation.
There are occasional misunderstandings in communication, especially with less common queries.
It helps us keep potential buyers engaged and informed, which has led to more sales opportunities.
The cost reduction aspect is significant. We have been able to cut down on staffing costs while still providing excellent customer service.
There are still some limitations in terms of the languages it supports. Expanding this could really help us reach a wider audience.
It has enabled us to scale our customer service efforts without incurring additional costs. This has improved our bottom line.
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