Insight7
3.60
0
Insight7 accelerates B2B product development by analyzing customer feedback for actionable insights and user satisfaction.
What is Insight7?
Insight7 is an AI-powered tool designed for B2B product teams to enhance customer understanding, accelerate product development, and improve user satisfaction. It integrates customer feedback collection and analysis to provide actionable insights for revenue growth and retention. Key features include automated analysis of customer interviews, connecting various channels for comprehensive insights, dynamic customer segmentation, identifying account and segment needs, and leveraging customer feedback for business growth. Insight7 offers pricing plans tailored for different user needs, from individual professionals to enterprise organizations.
Who created Insight7?
Insight7 was founded by a team consisting of individuals with expertise from Shopify, Microsoft, and other notable tech companies. The team members blend their skills in product development, big data, and AI with industry knowledge spanning software, healthcare, ecommerce, and more. Insight7 operates globally with team members located across seven countries.
What is Insight7 used for?
- Templates
- Report generation
- Automated Analysis: Speed up the process of analyzing customer interviews by recording, transcribing, and extracting product themes efficiently.
- Critical Insight Connection: Link various channels such as Gong, Hubspot, Gmail, and Slack to gather comprehensive customer insights for product decisions.
- Dynamic Segmentation: Create segments based on attributes like revenue, industry, and size to understand customer needs and address them effectively.
- Account & Segment Needs Identification: Visualize patterns across customer accounts and segments to discover opportunities and risks.
- Growth Through Customer Signals: Use customer feedback to understand market dynamics like win/loss, churn, and upsell opportunities for business growth.
- Team collaboration
- Automated Analysis: Speed up the process of analyzing customer interviews by recording transcribing and extracting product themes efficiently.
- Critical Insight Connection: Link various channels such as Gong, Hubspot, Gmail & Slack to gather comprehensive customer insights for product decisions.
- Transcribing and analyzing interviews, calls, and transcripts
- Identifying themes, sentiments, and key insights
- Creating summaries, reports, and visualizations for informed decisions
- Thematic analysis, sentiment analysis, and data summarization
- Visual representation of customer journeys
- Analyzing multiple documents within a project
- Integration with tools like Google Drive, YouTube, OneDrive, SharePoint, Gong, etc.
- Exporting insights, summaries, and visualizations in PDF and slide formats
- Supporting analysis and transcription in over 60 languages
- Ensuring secure and private data handling
- Unlimited Project Analysis
- Unlimited Questions
- Unlimited Transcription
- Multi-Project Search
- Unlimited Journey Maps
- Live Recording
- PII Redaction
- Thematic and sentiment analysis of qualitative data
- Delivering actionable insights through summaries, visualizations, dashboards, research matrices, and more
- Analyzing text documents, audio files, and videos for interviews, team experiences, and feedback
- Integrates with various tools like Google Drive, Youtube, OneDrive, SharePoint, and Gong
- Transcribing and analyzing in over 60 languages
- Secure data storage following industry-standard security measures such as GDPR and SOC2 compliance
- Offering a free plan with basic features and subscription for more advanced features
- Providing in-app tutorials and guides to maximize Insight7
- Supporting B2B product teams in product development and user satisfaction enhancement
- Automated Analysis, Critical Insight Connection, Dynamic Segmentation, Account & Segment Needs Identification, Growth Through Customer Signals
Who is Insight7 for?
- Individuals exploring automated insights
- Professionals generating actionable insights
- Professionals analyzing more data volumes
- Teams leveraging insights across departments
- Enterprise organizations leveraging insights at scale
- Market Researcher
- Research Manager
- Product Designer
- Development Director
- Sports Performance Researcher
- Senior Consumer Insights Manager
- Enterprise orgs leveraging insights at scale
How to use Insight7?
To use Insight7 effectively, follow these step-by-step guidelines:
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Data Upload: Upload text documents, audio files (mp3), or videos (mp4) for analysis. Make sure each document is under 10MB and media files are under 1GB.
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Project Analysis: Utilize the Project Analysis feature to collectively analyze multiple files, gaining insights across various documents and media.
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Templates: Choose from pre-built questions tailored to different industries and use cases to structure and expedite your analysis.
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Journey Maps: Create visual representations of customer journeys based on insights derived from qualitative data.
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Integration: Insight7 integrates with various tools like Google Drive, YouTube, and more, enhancing the analysis process.
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Insight Generation: Copy, share, or export insights, summaries, and visualizations in PDF and slide formats for easy dissemination.
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Language Support: Insight7 transcribes and analyzes content in over 60 languages, catering to a diverse user base.
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Security Measures: Rest assured, your data is secure with Insight7 adhering to industry-standard security measures like GDPR and SOC2 compliance.
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Subscription Options: Benefit from a free plan with basic features and the option to upgrade for more advanced functionalities. Monthly billing applies to subscription plans.
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Cancellation Policy: You can cancel your subscription at any time, with no refunds for the ongoing billing period.
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In-App Support: Access in-app tutorials and guides to maximize your usage of Insight7 efficiently.
By following these steps, you can effectively harness the power of Insight7 for comprehensive text and media analysis, facilitating informed decision-making processes.
Pros
- Automated Analysis: Speed up the process of analyzing customer interviews by recording, transcribing, and extracting product themes efficiently.
- Critical Insight Connection: Link various channels such as Gong, Hubspot, Gmail, and Slack to gather comprehensive customer insights for product decisions.
- Dynamic Segmentation: Create segments based on attributes like revenue, industry, and size to understand customer needs and address them effectively.
- Account & Segment Needs Identification: Visualize patterns across customer accounts and segments to discover opportunities and risks.
- Growth Through Customer Signals: Use customer feedback to understand market dynamics like win/loss, churn, and upsell opportunities for business growth.
- Automated Analysis
- Critical Insight Connection
- Dynamic Segmentation
- Account & Segment Needs Identification
- Growth Through Customer Signals
Cons
- Insight7 does not perform quantitative data analysis, predictive modeling, or machine learning on numerical data
- Lacks integration with quantitative research methodologies
- No specific cons or missing features of Insight7 were mentioned in the provided documents.
- Browser Limitation: Currently available as a Chrome extension, limiting access for users of other browsers.
- Learning Curve: New users may need time to familiarize themselves with assembling and utilizing the AI team effectively.
- Specialization Overload: The vast array of specialized assistants might overwhelm users initially.
Insight7 Pricing and plans
Paid plans start at $30/month and include:
- 1 User
- 10 Document Analysis
- 1 Project Analysis
- 15 Questions
- 20 Hours of Transcription
- Basic
Insight7 FAQs
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What type of data does Insight7 transcribe and analyze?
- Insight7 transcribes and analyzes interviews, calls, and texts to extract actionable insights for informed decisions.
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What types of files can Insight7 analyze?
- Insight7 analyzes text documents (.pdf, .txt, .csv, .doc), audio files (mp3), and videos (mp4).
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Does Insight7 handle quantitative data?
- Insight7 does not handle quantitative data.
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What are the key features of Insight7?
- Insight7 provides thematic and sentiment analysis of qualitative data, offers project analysis, templates, multi-project search, team collaboration, and journey maps.
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How does Insight7 ensure data security?
- Insight7 adheres to industry-standard security measures such as GDPR and SOC2 compliance and uses AWS for secure data storage.
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In how many languages can Insight7 transcribe and analyze data?
- Insight7 transcribes and analyzes in over 60 languages.
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Can users upload multiple files in a project with Insight7?
- Yes, users can upload multiple files in a project, keeping document files under 10MB and media files under 1GB.
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How can users access support or request a demo for Insight7?
- Users can email [email protected], book a demo, or ask questions directly through the chatbox on the Insight7 website.
Get started with Insight7
Insight7 reviews
Liam Harrison
January 9, 2025
What do you like most about using Insight7?
I appreciate how Insight7 streamlines the customer feedback process. The automated analysis of interviews saves me a lot of time, allowing me to focus on product development rather than sifting through raw data.
What do you dislike most about using Insight7?
The dynamic segmentation feature is helpful, but it can sometimes be a bit confusing to set up. A more intuitive onboarding process would definitely enhance the user experience.
What problems does Insight7 help you solve, and how does this benefit you?
Insight7 helps me identify key customer needs and preferences, which directly influences our product roadmap. By leveraging these insights, we've been able to increase user satisfaction and retention.
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Amina Jafarova
January 11, 2025
What do you like most about using Insight7?
The comprehensive insights provided by Insight7 are game-changing for our product strategy. It effectively aggregates feedback from multiple channels, ensuring we have a holistic view of our customers' needs.
What do you dislike most about using Insight7?
The only downside is the learning curve associated with some of the more advanced features. However, once you get the hang of it, the value is undeniable.
What problems does Insight7 help you solve, and how does this benefit you?
Insight7 allows us to quickly identify areas for improvement in our products, which has led to faster iterations and a more responsive approach to customer feedback. This has significantly boosted our customer satisfaction ratings.
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Raj Iyer
December 22, 2024
What do you like most about using Insight7?
I like the way Insight7 captures feedback across different channels. This gives us a better understanding of our customers' sentiments.
What do you dislike most about using Insight7?
The pricing could be more competitive. As a startup, we find it a bit on the higher side, especially for advanced features that we may not fully utilize.
What problems does Insight7 help you solve, and how does this benefit you?
Insight7 helps us to focus on the most important feedback, guiding our product development. However, I feel we could achieve similar insights with less costly tools.
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