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Insight7 is an AI-powered tool designed for B2B product teams to enhance customer understanding, accelerate product development, and improve user satisfaction. It integrates customer feedback collection and analysis to provide actionable insights for revenue growth and retention. Key features include automated analysis of customer interviews, connecting various channels for comprehensive insights, dynamic customer segmentation, identifying account and segment needs, and leveraging customer feedback for business growth. Insight7 offers pricing plans tailored for different user needs, from individual professionals to enterprise organizations.
Insight7 was founded by a team consisting of individuals with expertise from Shopify, Microsoft, and other notable tech companies. The team members blend their skills in product development, big data, and AI with industry knowledge spanning software, healthcare, ecommerce, and more. Insight7 operates globally with team members located across seven countries.
To use Insight7 effectively, follow these step-by-step guidelines:
Data Upload: Upload text documents, audio files (mp3), or videos (mp4) for analysis. Make sure each document is under 10MB and media files are under 1GB.
Project Analysis: Utilize the Project Analysis feature to collectively analyze multiple files, gaining insights across various documents and media.
Templates: Choose from pre-built questions tailored to different industries and use cases to structure and expedite your analysis.
Journey Maps: Create visual representations of customer journeys based on insights derived from qualitative data.
Integration: Insight7 integrates with various tools like Google Drive, YouTube, and more, enhancing the analysis process.
Insight Generation: Copy, share, or export insights, summaries, and visualizations in PDF and slide formats for easy dissemination.
Language Support: Insight7 transcribes and analyzes content in over 60 languages, catering to a diverse user base.
Security Measures: Rest assured, your data is secure with Insight7 adhering to industry-standard security measures like GDPR and SOC2 compliance.
Subscription Options: Benefit from a free plan with basic features and the option to upgrade for more advanced functionalities. Monthly billing applies to subscription plans.
Cancellation Policy: You can cancel your subscription at any time, with no refunds for the ongoing billing period.
In-App Support: Access in-app tutorials and guides to maximize your usage of Insight7 efficiently.
By following these steps, you can effectively harness the power of Insight7 for comprehensive text and media analysis, facilitating informed decision-making processes.
Paid plans start at $30/month and include:
I appreciate how Insight7 streamlines the customer feedback process. The automated analysis of interviews saves me a lot of time, allowing me to focus on product development rather than sifting through raw data.
The dynamic segmentation feature is helpful, but it can sometimes be a bit confusing to set up. A more intuitive onboarding process would definitely enhance the user experience.
Insight7 helps me identify key customer needs and preferences, which directly influences our product roadmap. By leveraging these insights, we've been able to increase user satisfaction and retention.
The comprehensive insights provided by Insight7 are game-changing for our product strategy. It effectively aggregates feedback from multiple channels, ensuring we have a holistic view of our customers' needs.
The only downside is the learning curve associated with some of the more advanced features. However, once you get the hang of it, the value is undeniable.
Insight7 allows us to quickly identify areas for improvement in our products, which has led to faster iterations and a more responsive approach to customer feedback. This has significantly boosted our customer satisfaction ratings.
I like the way Insight7 captures feedback across different channels. This gives us a better understanding of our customers' sentiments.
The pricing could be more competitive. As a startup, we find it a bit on the higher side, especially for advanced features that we may not fully utilize.
Insight7 helps us to focus on the most important feedback, guiding our product development. However, I feel we could achieve similar insights with less costly tools.