What is Insight7?
Insight7 is an AI-powered tool designed for B2B product teams to enhance customer understanding, accelerate product development, and improve user satisfaction. It integrates customer feedback collection and analysis to provide actionable insights for revenue growth and retention. Key features include automated analysis of customer interviews, connecting various channels for comprehensive insights, dynamic customer segmentation, identifying account and segment needs, and leveraging customer feedback for business growth. Insight7 offers pricing plans tailored for different user needs, from individual professionals to enterprise organizations.
Who created Insight7?
Insight7 was founded by a team consisting of individuals with expertise from Shopify, Microsoft, and other notable tech companies. The team members blend their skills in product development, big data, and AI with industry knowledge spanning software, healthcare, ecommerce, and more. Insight7 operates globally with team members located across seven countries.
What is Insight7 used for?
- Templates
- Report generation
- Automated Analysis: Speed up the process of analyzing customer interviews by recording, transcribing, and extracting product themes efficiently.
- Critical Insight Connection: Link various channels such as Gong, Hubspot, Gmail, and Slack to gather comprehensive customer insights for product decisions.
- Dynamic Segmentation: Create segments based on attributes like revenue, industry, and size to understand customer needs and address them effectively.
- Account & Segment Needs Identification: Visualize patterns across customer accounts and segments to discover opportunities and risks.
- Growth Through Customer Signals: Use customer feedback to understand market dynamics like win/loss, churn, and upsell opportunities for business growth.
- Team collaboration
- Automated Analysis: Speed up the process of analyzing customer interviews by recording transcribing and extracting product themes efficiently.
- Critical Insight Connection: Link various channels such as Gong, Hubspot, Gmail & Slack to gather comprehensive customer insights for product decisions.
- Transcribing and analyzing interviews, calls, and transcripts
- Identifying themes, sentiments, and key insights
- Creating summaries, reports, and visualizations for informed decisions
- Thematic analysis, sentiment analysis, and data summarization
- Visual representation of customer journeys
- Analyzing multiple documents within a project
- Integration with tools like Google Drive, YouTube, OneDrive, SharePoint, Gong, etc.
- Exporting insights, summaries, and visualizations in PDF and slide formats
- Supporting analysis and transcription in over 60 languages
- Ensuring secure and private data handling
- Unlimited Project Analysis
- Unlimited Questions
- Unlimited Transcription
- Multi-Project Search
- Unlimited Journey Maps
- Live Recording
- PII Redaction
- Thematic and sentiment analysis of qualitative data
- Delivering actionable insights through summaries, visualizations, dashboards, research matrices, and more
- Analyzing text documents, audio files, and videos for interviews, team experiences, and feedback
- Integrates with various tools like Google Drive, Youtube, OneDrive, SharePoint, and Gong
- Transcribing and analyzing in over 60 languages
- Secure data storage following industry-standard security measures such as GDPR and SOC2 compliance
- Offering a free plan with basic features and subscription for more advanced features
- Providing in-app tutorials and guides to maximize Insight7
- Supporting B2B product teams in product development and user satisfaction enhancement
- Automated Analysis, Critical Insight Connection, Dynamic Segmentation, Account & Segment Needs Identification, Growth Through Customer Signals
Who is Insight7 for?
- Individuals exploring automated insights
- Professionals generating actionable insights
- Professionals analyzing more data volumes
- Teams leveraging insights across departments
- Enterprise organizations leveraging insights at scale
- Market Researcher
- Research Manager
- Product Designer
- Development Director
- Sports Performance Researcher
- Senior Consumer Insights Manager
- Enterprise orgs leveraging insights at scale
How to use Insight7?
To use Insight7 effectively, follow these step-by-step guidelines:
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Data Upload: Upload text documents, audio files (mp3), or videos (mp4) for analysis. Make sure each document is under 10MB and media files are under 1GB.
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Project Analysis: Utilize the Project Analysis feature to collectively analyze multiple files, gaining insights across various documents and media.
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Templates: Choose from pre-built questions tailored to different industries and use cases to structure and expedite your analysis.
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Journey Maps: Create visual representations of customer journeys based on insights derived from qualitative data.
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Integration: Insight7 integrates with various tools like Google Drive, YouTube, and more, enhancing the analysis process.
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Insight Generation: Copy, share, or export insights, summaries, and visualizations in PDF and slide formats for easy dissemination.
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Language Support: Insight7 transcribes and analyzes content in over 60 languages, catering to a diverse user base.
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Security Measures: Rest assured, your data is secure with Insight7 adhering to industry-standard security measures like GDPR and SOC2 compliance.
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Subscription Options: Benefit from a free plan with basic features and the option to upgrade for more advanced functionalities. Monthly billing applies to subscription plans.
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Cancellation Policy: You can cancel your subscription at any time, with no refunds for the ongoing billing period.
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In-App Support: Access in-app tutorials and guides to maximize your usage of Insight7 efficiently.
By following these steps, you can effectively harness the power of Insight7 for comprehensive text and media analysis, facilitating informed decision-making processes.