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Genesys

Genesys enhances loyalty and business outcomes through personalized, omni-channel customer experiences with AI-driven solutions.
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Genesys Web Traffic statistics July, 2025

#843 -34
Global Rank
Position of this tool among all analyzed AI tools based on total visits, with #1 being the most visited AI tool globally.
#769 -115
US Rank
Position of this tool among all analyzed AI tools based on visits from the United States.
#29 +1
Customer Service Tools Rank
Position of this tool within its specific category (Customer Service Tools), based on total visits.
1.09% MoM Growth
268.70K +2.90K
Total Visits
Total number of visits this tool received during the selected month, with the absolute change from previous month.
was 265.80K
117.90K -19.50K
Unique Visits
Number of different users who visited this tool during the selected month, with the absolute change from previous month.
was 137.40K
+0.00% Share Growth
0.00% +0.00%
Global Market Share
Percentage of all AI tool visits across our directory that went to this specific tool.
was 0.00%
0.49% -0.03%
Customer Service Tools Market Share
Percentage of all Customer Service Tools category visits that went to this specific tool.
was 0.52%

Gender Distribution

Breakdown of tool usage between male and female users during the selected period.
68%
Male Users
32%
Female Users

Device Distribution

Breakdown of visits to this tool by device type (mobile vs desktop).
8%
Mobile users
92%
Desktop users

Duration & Bounce Rate

Average time users spend on the tool per session and the percentage of users who leave after viewing only one page.
09:41 min
Average duration
49%
Bounce Rate

Genesys Traffic Trends

Historical view of this tool's visit patterns over the past 12 months, showing both total visits and unique visitors over time.
Month Page Visits
Aug 325.10K
Sep 304.30K
Oct 498.00K
Nov 438.10K
Dec 426.80K
Jan 372.10K
Feb 290.20K
Mar 423.50K
Apr 256.80K
May 273.10K
Jun 265.80K
Jul 268.70K

Genesys Competitor comparison

Comparative view of monthly visit trends among similar AI tools in the same category, helping understand how this tool performs against its main competitors over time.
Month Page Visits
Aug 325.10K
Sep 304.30K
Oct 498.00K
Nov 438.10K
Dec 426.80K
Jan 372.10K
Feb 290.20K
Mar 423.50K
Apr 256.80K
May 273.10K
Jun 265.80K
Jul 268.70K

Genesys Web Traffic by Country

Overview of the top 5 countries visiting this AI tool, ranked by total visit volume.
Location
Country where the AI tool visits originated from.
Traffic
Total number of visits from this country during the selected month, with the change from previous month shown below.
Share
Percentage of global AI tool visits that came from this country.
United States United States
66.83K -16.13K
24.87%
India India
26.52K -19.84K
9.87%
Japan Japan
23.11K +12.40K
8.60%
Ireland Ireland
13.14K +5.86K
4.89%
Germany Germany
12.14K -3.16K
4.52%

Genesys Visits by Traffic Source

Breakdown of how users are finding and accessing this AI tool, showing the distribution of traffic across different channels.
Source
Channel or method through which users reached this tool (e.g., Direct, Organic Search, Referral).
Traffic
Number of visits from each traffic source during the selected time period.
Share
Percentage of total visits that came through each traffic source, showing which channels drive the most traffic to this tool.
Direct 134.97K 50.00%
Organic search 69.84K 26.00%
Referral 39.79K 15.00%
Paid search 9.22K 3.00%
Mail 6.13K 2.00%
Display ads 4.19K 2.00%
Organic social 3.44K 1.00%
Paid social 1.13K 0.00%

Our Methodology

Our AI industry web traffic analysis is based on estimated data from reliable sources such as SEMrush and Ahrefs. We track 10,500+ AI tools across 171 categories, updating data every month. We analyze total visits, unique visits, user demographics, and more across the categories to provide insights into the AI industry’s size, trends, and top performers.

Unique visits represent cumulative monthly counts, meaning returning users in different months are counted again. The total unique visits for all tools combined do not represent distinct individuals due to user overlap across multiple AI tools. For a closer estimate of the AI industry's audience size, refer to the latest month's unique visit count.

Read our complete data analysis methodology

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