Ema

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Ema automates workflows via AI, enhancing productivity with secure, accurate integration across enterprise roles like HR and Sales.

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What is Ema?

Ema is a Universal AI employee that aims to boost productivity across various roles within an organization by automating complex workflows through simple conversations with multiple AI agents. Ema is designed to address challenges such as slow and complex Gen AI tool chains, high risks related to data security, and low return on investment from existing solutions. Ema offers several key features, including seamless integration with enterprise applications, data governance to protect sensitive information, and high accuracy achieved through a blend of public and private models. Ema comes with Standard Personas for common roles like Customer Support, Sales, HR, and Data, while also allowing for the creation of new Specialized Personas instantly. By utilizing Ema, organizations can expect improved efficiency and accuracy in various functions, from resolving customer tickets to providing actionable insights and compliance checks.

Who created Ema?

Ema was created by a team of AI visionaries at a company located in Mountain View, CA. The company is composed of engineers from top tech companies with elite educational backgrounds and is backed by prominent investors and angels from various industries. The AI employee Ema is designed to automate complex workflows and enhance productivity across different roles within organizations, providing trusted, compliant, and secure solutions.

What is Ema used for?

Customer Support
Data Professional
Employee Assistant
Pharmacist Assistant
Proposal Manager Assistant
Compliance Analyst
Ema automatically resolves a large percentage of tickets, assists agents with relevant information and builds and updates knowledge base for training.
Ema delivers immediate, actionable insights with precision and consistency. She pulls in data from many sources and performs advanced analytics.
Ema answers questions and takes action to help all employees save time. For example, Ema generates sales reports, files internal tickets, gets status on HR requests, and much more.
Ema's Pharmacist Assistant persona helps make pre-authorization decisions in seconds and quotes relevant sources, making it easy to verify her answers.
Ema’s Proposal Manager Assistant persona generates responses for new RFPs, reading hundreds of pages in seconds, improving response time and win rate.
Ema’s Compliance Analyst persona instantly checks if contracts are in compliance with changing regulations in different countries, helping to avoid regulatory penalties and PR issues.

Who is Ema for?

Customer support
Data Professional
Employee Assistant
Pharmacist Assistant
Proposal Manager Assistant
Compliance Analyst

How to use Ema?

To use Ema, follow these steps:

Introduction to Ema: Ema is a Universal AI employee designed to boost productivity across various roles in your organization. She utilizes a Generative Workflow Engine™ to automate complex workflows through simple conversations with multiple AI agents.
Why Ema? Ema overcomes challenges posed by existing solutions by offering simplicity, trustworthiness, compliance, and enhanced productivity. She seamlessly connects with hundreds of enterprise apps without a learning curve.
Getting Started: Ema can be activated by conversing with her, leveraging the Generative Workflow Engine™ to execute complex workflows effortlessly. She redacts sensitive data before utilizing public LLMs, ensuring compliance with leading standards and offering top-tier security through encryption.
Enhanced Accuracy: Ema ensures maximum accuracy while keeping costs low by blending public and private models through the EmaFusion™ model. This approach guarantees accuracy and future-proofs the system by continuously adding new models.
Utilizing Personas: Ema offers Standard Personas for common roles like Customer Support, Sales, HR, and Data, along with the ability to build new Specialized Personas instantly. These personas can automate tasks in roles such as Customer Support, Data analysis, Employee Assistance, Pharmacist Assistance, Proposal Management, and Compliance Analysis.
Testimonials and Features: Ema has been praised for revolutionizing business operations and enhancing customer support. Backed by a team of tech experts and supported by top investors, Ema is set to transform how businesses operate.

By following these steps, you can effectively leverage Ema to enhance productivity and efficiency across various functions within your organization.

Pros

Delivering actionable insights with precision and consistency
Connects seamlessly with hundreds of enterprise apps
Comprehensive agent library powered by EmaFusion™
Pre-built integrations with over 200 apps
Minutes to onboard and deploy
Accurate (over 100% accuracy relative to a human)
Improving response time and win rate for proposal managers
Assisting pharmacists with pre-authorization decisions in seconds
Helping employees save time by generating reports and filing internal tickets
Works with various organizational data including documents, logs, data, code, and policies
Automatically resolving a large percentage of tickets
Boosting performance across every function
Constantly adding new models to avoid over-reliance on one technology stack
Intelligently blending the best public and private models
Maximizing accuracy at the lowest possible cost

Cons

Slow & Complex Gen AI tool chain is fragmented and cannot operate across multiple enterprise applications.
High Risk due to lack of robust security measures causing possible leakage of private data and unobservable or explainable LLM outcomes.
Low ROI as public LLMs can be unreliable due to susceptibility to hallucinations when using enterprise data.
Gen AI tool chain is fragmented and current platforms cannot operate across multiple enterprise applications.
Lack of robust security measures can cause leakage of private data and outcomes of LLMs are not always observable or explainable.
Public LLMs are susceptible to hallucinations when using enterprise data, making them unreliable.
Slow & Complex Gen AI tool chain
High Risk due to lack of robust security measures causing data leakage
Low ROI with public LLMs susceptible to hallucinations
Fragmented Gen AI platforms
Lack of robust security measures
Unobservable and unexplainable LLM outcomes
Public LLMs susceptible to hallucinations with enterprise data
Reliability issues with using LLMs for enterprise data
Possible over-reliance on one technology stack

Pros

Cons

Delivering actionable insights with precision and consistency
Connects seamlessly with hundreds of enterprise apps
Comprehensive agent library powered by EmaFusion™
Pre-built integrations with over 200 apps
Minutes to onboard and deploy
Accurate (over 100% accuracy relative to a human)
Improving response time and win rate for proposal managers
Assisting pharmacists with pre-authorization decisions in seconds
Helping employees save time by generating reports and filing internal tickets
Works with various organizational data including documents, logs, data, code, and policies
Automatically resolving a large percentage of tickets
Boosting performance across every function
Constantly adding new models to avoid over-reliance on one technology stack
Intelligently blending the best public and private models
Maximizing accuracy at the lowest possible cost

Slow & Complex Gen AI tool chain is fragmented and cannot operate across multiple enterprise applications.
High Risk due to lack of robust security measures causing possible leakage of private data and unobservable or explainable LLM outcomes.
Low ROI as public LLMs can be unreliable due to susceptibility to hallucinations when using enterprise data.
Gen AI tool chain is fragmented and current platforms cannot operate across multiple enterprise applications.
Lack of robust security measures can cause leakage of private data and outcomes of LLMs are not always observable or explainable.
Public LLMs are susceptible to hallucinations when using enterprise data, making them unreliable.
Slow & Complex Gen AI tool chain
High Risk due to lack of robust security measures causing data leakage
Low ROI with public LLMs susceptible to hallucinations
Fragmented Gen AI platforms
Lack of robust security measures
Unobservable and unexplainable LLM outcomes
Public LLMs susceptible to hallucinations with enterprise data
Reliability issues with using LLMs for enterprise data
Possible over-reliance on one technology stack

Ema FAQs

What is Ema?: Ema is a Universal AI employee designed to boost productivity across every role in an organization by automating complex workflows with a simple conversation and utilizing multiple AI agents. She is trusted, compliant, and keeps data safe.

How accurate is Ema compared to a human?: Ema offers over 100% accuracy relative to a human.

What makes Ema a trusted AI employee?: Ema redacts sensitive information before passing it to public LLMs, complies with leading standards, provides top-tier encryption, and uses customizable private models for data governance.

How does Ema maximize accuracy?: Ema maximizes accuracy at the lowest possible cost through the EmaFusion™ model, blending the best public and private models while constantly adding new models to avoid over-reliance on a single technology stack.

What are the benefits of hiring Ema?: Ema can seamlessly integrate with hundreds of enterprise apps without a learning curve and is designed to overcome challenges such as fragmentation in the Gen AI tool chain, lack of robust security measures, and low ROI from public LLMs.

What are the different roles and personas Ema can support?: Ema can be hired for various roles such as Customer Support, Sales, HR, Data, and can also build specialized personas instantly like Data Professional, Employee Assistant, Pharmacist Assistant, Proposal Manager Assistant, and Compliance Analyst.