Elephant
3.50
0
Elephant.ai automates sales and support using AI, offering multilingual support, integration, and insightful analytics.
Elephant Reviews
3.50
Based on 6 reviews
How would you rate Elephant?
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Priya Patel
January 13, 2025
What do you like most about using Elephant?
The integration with our existing CRM tools makes it seamless to use. I can easily update customer information without switching between multiple platforms.
What do you dislike most about using Elephant?
Sometimes, the AI struggles with understanding complex queries, which necessitates human intervention.
What problems does Elephant help you solve, and how does this benefit you?
It helps in lead qualification, reducing the time spent on sorting through prospects. This boosts our sales team's efficiency.
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Jasmine Nguyen
January 9, 2025
What do you like most about using Elephant?
I love the daily email summaries. They keep me updated with customer interactions without needing to log into the platform constantly.
What do you dislike most about using Elephant?
The setup time was quick, but I wish there were more customizable features to tailor the AI's responses.
What problems does Elephant help you solve, and how does this benefit you?
It effectively manages appointment bookings for our services, which has streamlined our scheduling process.
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Aiden Thompson
January 6, 2025
What do you like most about using Elephant?
I like the concept of automating customer interactions, but the execution has room for improvement.
What do you dislike most about using Elephant?
The AI frequently misunderstands customer inquiries, which can lead to frustration for both customers and staff.
What problems does Elephant help you solve, and how does this benefit you?
It does help reduce the volume of basic queries, but the inaccuracies make it less reliable in high-stakes situations.
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Zara Khan
January 1, 2025
What do you like most about using Elephant?
The AI's ability to provide product recommendations based on customer interactions is impressive and has led to increased sales.
What do you dislike most about using Elephant?
There are occasional hiccups with language processing, especially with slang or regional dialects.
What problems does Elephant help you solve, and how does this benefit you?
It helps in tracking orders and providing updates to customers, which enhances their overall experience with our service.
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Sophie Miller
December 8, 2024
What do you like most about using Elephant?
The fast deployment time is a huge plus for our team. We were up and running in no time.
What do you dislike most about using Elephant?
The user interface could be more intuitive; sometimes it requires a bit of digging to find what I need.
What problems does Elephant help you solve, and how does this benefit you?
It has improved our customer support efficiency, as it handles a significant number of routine inquiries autonomously.
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Liam O'Connor
December 2, 2024
What do you like most about using Elephant?
I appreciate the multilingual support, as it enables me to communicate with a diverse customer base. It's quite helpful for our international clients.
What do you dislike most about using Elephant?
The analytics dashboard can be a bit overwhelming; I find it difficult to extract meaningful insights without a steep learning curve.
What problems does Elephant help you solve, and how does this benefit you?
Elephant automates routine queries, which frees up my team to focus on more complex issues. This has improved our response times significantly.
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