DEX Insight logo

DEX Insight

DEX Insight enhances employee experiences by tracking app usage and feedback, ensuring privacy and seamless integration.
Visit website
Share this
DEX Insight

What is DEX Insight?

DEX Insight is a digital tool designed to enhance the employee experience with other digital tools by collecting application usage data and providing user feedback. It measures Monthly Active Users for any licensed or internal app, offers bespoke feedback integration, and identifies usage gaps, especially in high-compliance sectors. DEX Insight integrates seamlessly into workflows through a non-intrusive browser extension and desktop agent, ensuring immediate insights and feedback without disrupting the workflow. The tool prioritizes data security and user privacy by tracking designated applications only and avoiding sensitive data collection. Additionally, it supports multiple languages, has desktop applications, and can be installed remotely on supported browsers. DEX Insight aims to optimize tools for peak performance, support data-driven decision-making, and maximize digital ecosystem efficiency.

Who created DEX Insight?

Dex Insight was created by an AI innovation company called Oceania Innovations. It was launched on December 1, 2023. Dex Insight aims to enhance the employee experience with digital tools by aligning technology and user efficiency, providing immediate insights, and ensuring rapid returns on technology investments.

What is DEX Insight used for?

  • Seamless workflow integration
  • Data-driven Decision Making
  • Assists in technology-user efficiency alignment
  • Fast insights-to-action conversion
  • Immediate tech investment returns
  • Immediate insight generation
  • Presents actionable insights
  • Optimizes tools for peak performance
  • Justifies technology investments
  • Ensures digital ecosystem efficiency

Who is DEX Insight for?

  • Technology professionals
  • Consultants
  • Digital Strategists
  • Enterprise Leaders
  • Business leaders
  • Tech Managers
  • Business analysts
  • Data scientists
  • Software developers
  • UX designers
  • IT Administrators
  • Technology user efficiency alignment specialists
  • Data-driven decision makers
  • Digital Strategy Consultants
  • Information security and privacy professionals
  • User Experience (UX) Designers

How to use DEX Insight?

To use Dex Insight effectively, follow these steps:

  1. Understanding Dex Insight: Dex Insight is a tool designed to enhance the employee experience with digital tools, align technology with user efficiency, and provide immediate returns on technology investments.

  2. Data Collection: Dex Insight gathers application usage data using a browser extension and desktop agent, monitoring different applications without disrupting workflows significantly.

  3. Monthly Active User Report: This report displays engagement opportunities, software suite strengths, and ensures tools are optimized for peak performance, aiding in data-driven decision-making and justifying investments.

  4. Integration: Dex Insight seamlessly integrates into existing workflows through a non-intrusive browser extension and desktop agent, offering immediate insights and feedback without disrupting user or organizational workflow.

  5. Actionable Insights: It provides actionable insights based on user feedback and application usage data, recommending measures to enhance engagement, identify software strengths, and optimize tool performance.

  6. Data Security & Privacy: Dex Insight ensures data security by tracking designated applications only and does not collect sensitive information, holding a SOC 2 Type 2 certification for enhanced security standards.

  7. Desktop Applications: Dex Insight includes Windows and OSx agents for tracking Monthly Active Users and collecting feedback from desktop apps.

  8. Installation: The tool can be remotely installed through browser extensions on supported browsers, such as Chrome, Edge, Safari, and Firefox, facilitating easy setup.

  9. Cost: The cost of Dex Insight can start in the low five figures annually, scaling with additional end-users, similar to other enterprise browser extensions.

By following these steps, users can effectively utilize Dex Insight to optimize their digital ecosystem, enhance user efficiency, and make informed decisions based on data-driven insights.

Pros
  • Assists in technology-user efficiency alignment
  • Fast insights-to-action conversion
  • Immediate tech investment returns
  • Seamless workflow integration
  • Immediate insight generation
  • Presents actionable insights
  • Optimizes tools for peak performance
  • Data-driven decision making
  • Justifies technology investments
  • Ensures digital ecosystem efficiency
  • Data security and user privacy
  • Easy understanding of digital experiences
  • Desktop agent included
  • Reports on software suite strengths
  • Promotes increased user engagement
Cons
  • Browser extension based
  • May miss non-browser apps
  • No mobile usage tracking
  • Depends on active user interaction
  • Limited to 27 languages
  • Possibly expensive for SMBs
  • Limited to certain browsers
  • Intrusive for some users
  • Less effective for less-used apps
  • Requires manual app addition

DEX Insight Pricing and plans

Paid plans start at $Low five figures/annually and include:

  • Measures Monthly Active Users
  • Quick application usage data collection
  • In-app user feedback feature
  • Seamless workflow integration
  • Reports on software suite strengths
  • Promotes increased user engagement

DEX Insight FAQs

What is DEX Insight?
DEX Insight is a digital tool designed to understand and enhance the employee experience with other digital tools. It empowers users to collect application usage data and receive user feedback.
How does DEX Insight gather application usage data?
DEX Insight gathers application usage data using both a browser extension and a desktop agent, allowing it to monitor the use of different applications and receive feedback without significantly interrupting normal workflow.
What is the purpose of the Monthly Active User report in DEX Insight?
The purpose of the Monthly Active User report in DEX Insight is to display opportunities for increased engagement, identify strengths in a firm's current software suite, and ensure all tools are optimized for maximum performance.
How does DEX Insight integrate into existing workflows?
DEX Insight integrates into existing workflows by utilizing a non-intrusive browser extension and desktop agent, providing immediate insights and feedback without causing substantial disruption.
What actionable insights does DEX Insight provide based on user's services?
DEX Insight provides actionable insights by leveraging user feedback and application usage data, recommending measures to improve engagement, identify strengths across a software suite, and optimize every tool for peak performance.
How does DEX Insight ensure data security and respect user privacy?
DEX Insight ensures data privacy and security by tracking only designated applications, not collecting sensitive data, and having received SOC 2 Type 2 certification for security standards.
Does DEX Insight have desktop applications?
Yes, DEX Insight has both Windows and OSx agents for tracking Monthly Active Users and collecting feedback from desktop apps.
In which languages is DEX Insight available?
DEX Insight is available in 27 languages, making it adaptable for international use with diverse teams or clientele.

Get started with DEX Insight

DEX Insight reviews

How would you rate DEX Insight?
What’s your thought?
Be the first to review this tool.

No reviews found!

DEX Insight alternatives

Verk AI offers AI Employees to...

GeniusReview generates persona...

Passarel automates personalize...

Empy AI enhances empathic comm...

GreetAI uses AI to conduct 5-m...