DEX Insight
4.73
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DEX Insight enhances employee experiences by tracking app usage and feedback, ensuring privacy and seamless integration.
What is DEX Insight?
DEX Insight is a digital tool designed to enhance the employee experience with other digital tools by collecting application usage data and providing user feedback. It measures Monthly Active Users for any licensed or internal app, offers bespoke feedback integration, and identifies usage gaps, especially in high-compliance sectors. DEX Insight integrates seamlessly into workflows through a non-intrusive browser extension and desktop agent, ensuring immediate insights and feedback without disrupting the workflow. The tool prioritizes data security and user privacy by tracking designated applications only and avoiding sensitive data collection. Additionally, it supports multiple languages, has desktop applications, and can be installed remotely on supported browsers. DEX Insight aims to optimize tools for peak performance, support data-driven decision-making, and maximize digital ecosystem efficiency.
Who created DEX Insight?
Dex Insight was created by an AI innovation company called Oceania Innovations. It was launched on December 1, 2023. Dex Insight aims to enhance the employee experience with digital tools by aligning technology and user efficiency, providing immediate insights, and ensuring rapid returns on technology investments.
What is DEX Insight used for?
- Seamless workflow integration
- Data-driven Decision Making
- Assists in technology-user efficiency alignment
- Fast insights-to-action conversion
- Immediate tech investment returns
- Immediate insight generation
- Presents actionable insights
- Optimizes tools for peak performance
- Justifies technology investments
- Ensures digital ecosystem efficiency
Who is DEX Insight for?
- Technology professionals
- Consultants
- Digital Strategists
- Enterprise Leaders
- Business leaders
- Tech Managers
- Business analysts
- Data scientists
- Software developers
- UX designers
- IT Administrators
- Technology user efficiency alignment specialists
- Data-driven decision makers
- Digital Strategy Consultants
- Information security and privacy professionals
- User Experience (UX) Designers
How to use DEX Insight?
To use Dex Insight effectively, follow these steps:
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Understanding Dex Insight: Dex Insight is a tool designed to enhance the employee experience with digital tools, align technology with user efficiency, and provide immediate returns on technology investments.
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Data Collection: Dex Insight gathers application usage data using a browser extension and desktop agent, monitoring different applications without disrupting workflows significantly.
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Monthly Active User Report: This report displays engagement opportunities, software suite strengths, and ensures tools are optimized for peak performance, aiding in data-driven decision-making and justifying investments.
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Integration: Dex Insight seamlessly integrates into existing workflows through a non-intrusive browser extension and desktop agent, offering immediate insights and feedback without disrupting user or organizational workflow.
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Actionable Insights: It provides actionable insights based on user feedback and application usage data, recommending measures to enhance engagement, identify software strengths, and optimize tool performance.
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Data Security & Privacy: Dex Insight ensures data security by tracking designated applications only and does not collect sensitive information, holding a SOC 2 Type 2 certification for enhanced security standards.
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Desktop Applications: Dex Insight includes Windows and OSx agents for tracking Monthly Active Users and collecting feedback from desktop apps.
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Installation: The tool can be remotely installed through browser extensions on supported browsers, such as Chrome, Edge, Safari, and Firefox, facilitating easy setup.
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Cost: The cost of Dex Insight can start in the low five figures annually, scaling with additional end-users, similar to other enterprise browser extensions.
By following these steps, users can effectively utilize Dex Insight to optimize their digital ecosystem, enhance user efficiency, and make informed decisions based on data-driven insights.
Pros
- Assists in technology-user efficiency alignment
- Fast insights-to-action conversion
- Immediate tech investment returns
- Seamless workflow integration
- Immediate insight generation
- Presents actionable insights
- Optimizes tools for peak performance
- Data-driven decision making
- Justifies technology investments
- Ensures digital ecosystem efficiency
Cons
- Browser extension based
- May miss non-browser apps
- No mobile usage tracking
- Depends on active user interaction
- Limited to 27 languages
- Possibly expensive for SMBs
DEX Insight Pricing and plans
Paid plans start at $Low five figures/annually and include:
- Measures Monthly Active Users
- Quick application usage data collection
- In-app user feedback feature
- Seamless workflow integration
- Reports on software suite strengths
- Promotes increased user engagement
DEX Insight FAQs
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What is DEX Insight?
- DEX Insight is a digital tool designed to understand and enhance the employee experience with other digital tools. It empowers users to collect application usage data and receive user feedback.
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How does DEX Insight gather application usage data?
- DEX Insight gathers application usage data using both a browser extension and a desktop agent, allowing it to monitor the use of different applications and receive feedback without significantly interrupting normal workflow.
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What is the purpose of the Monthly Active User report in DEX Insight?
- The purpose of the Monthly Active User report in DEX Insight is to display opportunities for increased engagement, identify strengths in a firm's current software suite, and ensure all tools are optimized for maximum performance.
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How does DEX Insight integrate into existing workflows?
- DEX Insight integrates into existing workflows by utilizing a non-intrusive browser extension and desktop agent, providing immediate insights and feedback without causing substantial disruption.
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What actionable insights does DEX Insight provide based on user's services?
- DEX Insight provides actionable insights by leveraging user feedback and application usage data, recommending measures to improve engagement, identify strengths across a software suite, and optimize every tool for peak performance.
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How does DEX Insight ensure data security and respect user privacy?
- DEX Insight ensures data privacy and security by tracking only designated applications, not collecting sensitive data, and having received SOC 2 Type 2 certification for security standards.
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Does DEX Insight have desktop applications?
- Yes, DEX Insight has both Windows and OSx agents for tracking Monthly Active Users and collecting feedback from desktop apps.
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In which languages is DEX Insight available?
- DEX Insight is available in 27 languages, making it adaptable for international use with diverse teams or clientele.
Get started with DEX Insight
DEX Insight reviews
Amir Khan
January 22, 2025
What do you like most about using DEX Insight?
I love how DEX Insight provides real-time insights into application usage without intruding on the user experience. The browser extension is particularly non-intrusive, allowing us to gather data seamlessly.
What do you dislike most about using DEX Insight?
While the tool is excellent, the initial setup could be a bit overwhelming due to its numerous features. A more guided onboarding process would be helpful.
What problems does DEX Insight help you solve, and how does this benefit you?
DEX Insight helps us identify underutilized applications, allowing us to reallocate resources effectively. This has led to improved employee engagement and optimized usage of our digital tools.
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Lucia Gonzalez
February 22, 2025
What do you like most about using DEX Insight?
The bespoke feedback integration feature is fantastic! It allows us to tailor our approach based on specific user needs and preferences, enhancing overall employee satisfaction.
What do you dislike most about using DEX Insight?
Sometimes, the analytics dashboard feels a bit cluttered with too much information. Streamlining the data presentation could make it easier to digest.
What problems does DEX Insight help you solve, and how does this benefit you?
It addresses the challenge of understanding app usage patterns in our organization, which has empowered us to make data-driven decisions. This ultimately leads to better resource allocation and improved employee productivity.
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Yuki Tanaka
February 12, 2025
What do you like most about using DEX Insight?
I appreciate its emphasis on privacy and data security. Knowing that we are only tracking usage data without sensitive information gives me peace of mind.
What do you dislike most about using DEX Insight?
It can be a bit slow to reflect real-time updates at times, which can be frustrating when we need immediate insights.
What problems does DEX Insight help you solve, and how does this benefit you?
It helps pinpoint inefficiencies in our app usage, allowing us to address these issues proactively. This has led to a more engaged workforce and better overall performance.
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