ChatSMB
2.60
0
ChatSMB is an AI chatbot for small businesses to capture leads and engage with website visitors 24/7.
ChatSMB Reviews
2.60
Based on 5 reviews
How would you rate ChatSMB?
What’s your thought?
Bilal Malik
January 14, 2025
What do you like most about using ChatSMB?
The chatbot's ability to crawl my website and provide relevant information to visitors is impressive. It feels almost human-like.
What do you dislike most about using ChatSMB?
The pricing plans can be a bit confusing. I wish there were clearer guidelines on which plan would suit my business best.
What problems does ChatSMB help you solve, and how does this benefit you?
With ChatSMB, I can capture leads 24/7 without being physically present. This flexibility has significantly improved my lead generation.
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Sara Iftikhar
December 2, 2024
What do you like most about using ChatSMB?
I like that the tool is easy to set up and integrates well with my website.
What do you dislike most about using ChatSMB?
The responses from the AI can be very generic and not tailored to my business needs, which is disappointing.
What problems does ChatSMB help you solve, and how does this benefit you?
While it helps collect leads, the lack of personalization means that potential customers often leave without further engagement.
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Omar Javed
December 1, 2024
What do you like most about using ChatSMB?
I appreciate that it allows for quick lead capture, which is essential for my small business.
What do you dislike most about using ChatSMB?
The AI occasionally misunderstands customer inquiries, which can lead to frustrating experiences for both sides.
What problems does ChatSMB help you solve, and how does this benefit you?
It helps keep my website interactive and engaging, but I often have to step in to resolve issues that the AI can't handle.
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Aamir Hussain
November 26, 2024
What do you like most about using ChatSMB?
I appreciate that ChatSMB is available 24/7. This feature allows me to engage with potential customers even when I'm not online.
What do you dislike most about using ChatSMB?
The customization options for the chat widget are limited. I wish there were more themes to better fit my brand's identity.
What problems does ChatSMB help you solve, and how does this benefit you?
ChatSMB helps me capture leads that I might miss otherwise, but the AI sometimes struggles with complex queries, leading to customer frustration.
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Fatima Khan
November 26, 2024
What do you like most about using ChatSMB?
The ability to have live chat is great for real-time communication. It feels more personal when I can connect with customers instantly.
What do you dislike most about using ChatSMB?
There are occasional glitches where the chatbot doesn't recognize specific phrases, which can lead to miscommunication.
What problems does ChatSMB help you solve, and how does this benefit you?
It helps me nurture leads by collecting contact info, but I need to follow up manually often, which takes time.
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