ChatSMB

What is ChatSMB?

Who created ChatSMB?

ChatSMB, the AI chatbot designed for small businesses, was launched on May 13, 2023. The platform was created by a company specializing in AI technology. ChatSMB offers a 14-day free trial with access to all features and 1-on-1 support, allowing small businesses to engage with visitors effectively and generate more business opportunities with its powerful AI chatbot .

What is ChatSMB used for?

• Capture prospects and never miss a conversation
• Provide a human-like conversational experience 24/7 on the business website
• Engage with visitors to generate more business opportunities
• Nurture prospects and collect their contact information
• Transition conversations to the business owner's inbox
• Capture phone numbers and email addresses for effective follow-up
• Customize the chat widget to align with branding
• Offer a 14-day free trial with access to all features and 1-on-1 support
• Choose from different pricing plans based on conversation volume and needs
• Always having an agent ready to respond instantly, resulting in more customers and better customer support
• Generating on average more than 10 extra contacts per month for customers
• AI chat functionality utilizing recent advancements in large language models (LLMs)
• AI chat tailored to talk about the user's business based on context provided
• Customizing the chat widget by changing its color, profile picture, and the name of the digital assistant
• Capture prospects and never miss a conversation again
• Engage with visitors and generate more business opportunities
• Turn on live chat at any time for real-time communication with prospects
• Capture information upfront such as phone numbers and email addresses
• Provide a human-like conversational experience powered by ChatGPT
• Access a 14-day free trial with all features and 1-on-1 support
• Engage with visitors 24/7 on the business's website
• Generate more business opportunities
• Capturing information upfront including phone numbers and email addresses

Who is ChatSMB for?

• Small Business Owners
• Entrepreneurs
• Small businesses
• Customer support
• Sales
• Marketing
• Lead generation
• E-Commerce
• Real estate

How to use ChatSMB?

To use ChatSMB effectively, follow these steps:

1. Sign Up for the 14-Day Free Trial:

   • Start by signing up for the 14-day free trial without the need for a credit card. This trial gives you access to all ChatSMB features and 1-on-1 support to help you maximize the platform's benefits.

2. Switch to ChatSMB:

   • Consider switching to ChatSMB if you use a live chat solution for your business. By doing so, you can ensure that an agent is always available to respond instantly, leading to more customer engagements and improved customer support.

3. Understand the AI Chatbot:

   • ChatSMB utilizes advanced AI technology known as large language models (LLMs) to provide human-like conversational experiences. These models are trained extensively to mimic human language capabilities effectively.

4. Customize Your Chat Widget:

   • Personalize your chat widget by adjusting elements such as colors, branding, profile picture, and the name of the digital assistant to align with your business identity.

5. Utilize Key Features:

   • ChatSMB offers features like 24/7 availability of the AI agent, real-time communication with prospects, seamless transition of conversations to the business owner’s inbox, and efficient data capture for effective follow-ups.

6. Explore Further Customization:

   • Tailor the AI bot's responses by adding specific language prompts through the customization page to enhance its understanding of your business context.

7. Choose a Pricing Plan:

   • After the trial period, select a pricing plan based on your conversation volume and business requirements to continue benefiting from ChatSMB's functionalities.

By following these steps, you can leverage ChatSMB's AI chatbot effectively to engage with visitors, capture leads, and provide enhanced customer interactions for your small business.