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Chatling

Chatling creates custom AI chatbots effortlessly, enhancing customer engagement and driving sales for businesses.
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Chatling Reviews

3.67
Based on 12 reviews
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How would you rate Chatling?
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Carlos Mendoza
Carlos Mendoza January 12, 2025

What do you like most about using Chatling?

I appreciate how easy it is to set up a chatbot without needing coding skills. The interface is user-friendly, and the customization options allow me to align the chatbot with our brand.

What do you dislike most about using Chatling?

The AI credit system can be a bit confusing. I often exceed my credits limit, which interrupts service until the next month unless I pay for more credits.

What problems does Chatling help you solve, and how does this benefit you?

Chatling helps me manage customer inquiries more efficiently, which saves time and improves response rates. However, the limitations with credits sometimes hinder our ability to provide consistent support.

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Tariq Abdi
Tariq Abdi January 10, 2025

What do you like most about using Chatling?

The customization options are exceptional! I can tailor the chatbot's look and feel to match our brand perfectly.

What do you dislike most about using Chatling?

Sometimes, the response time from the chatbot can be slow during peak hours.

What problems does Chatling help you solve, and how does this benefit you?

It has greatly improved our customer engagement, leading to higher conversion rates on our website.

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Juliette Martinez
Juliette Martinez December 22, 2024

What do you like most about using Chatling?

The chatbot has some nice features for customization, and I appreciate the multilingual support.

What do you dislike most about using Chatling?

Unfortunately, it often fails to understand complex queries, which can frustrate customers.

What problems does Chatling help you solve, and how does this benefit you?

While it helps with basic customer inquiries, it doesn't provide the level of sophistication we need for our business.

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Dmitri Volkov
Dmitri Volkov December 14, 2024

What do you like most about using Chatling?

The analytical insights from customer conversations are very beneficial for our marketing strategies.

What do you dislike most about using Chatling?

The initial setup process took longer than I expected, mainly due to the amount of customization I wanted.

What problems does Chatling help you solve, and how does this benefit you?

It helps us enhance customer engagement by providing quick responses, which has improved our overall customer experience.

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Zainab Mohammed
Zainab Mohammed December 11, 2024

What do you like most about using Chatling?

I like the free startup option without needing a credit card; it made it easy to try out.

What do you dislike most about using Chatling?

The AI can be hit or miss with understanding context, which can lead to frustrating customer interactions.

What problems does Chatling help you solve, and how does this benefit you?

It assists in handling customer queries quickly, but the inconsistency in responses can be a drawback.

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Diego Rodriguez
Diego Rodriguez December 11, 2024

What do you like most about using Chatling?

The immediate feedback from customers is invaluable for improving our service.

What do you dislike most about using Chatling?

The limitations on the free version can be frustrating when trying to fully test the platform.

What problems does Chatling help you solve, and how does this benefit you?

It enables us to engage customers more effectively, which has directly improved our sales.

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Anya Petrova
Anya Petrova December 7, 2024

What do you like most about using Chatling?

I love the instant response feature. Customers appreciate getting quick answers to their questions.

What do you dislike most about using Chatling?

The AI credits system can be a bit frustrating, especially when we're trying to provide continuous support.

What problems does Chatling help you solve, and how does this benefit you?

Chatling helps us manage multiple customer inquiries at once, which has been vital for maintaining high customer satisfaction.

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Nadia Al-Farsi
Nadia Al-Farsi December 4, 2024

What do you like most about using Chatling?

The option to integrate with other tools is convenient for our operations.

What do you dislike most about using Chatling?

The chatbot sometimes fails to deliver accurate responses, particularly with complex queries.

What problems does Chatling help you solve, and how does this benefit you?

It helps manage customer inquiries, but the accuracy issues can lead to more customer frustration than satisfaction.

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Sofia Kovarikova
Sofia Kovarikova December 4, 2024

What do you like most about using Chatling?

The analytics tools are fantastic! They provide insights into customer interactions that help us refine our engagement strategies.

What do you dislike most about using Chatling?

While the customization options are great, I found some features to be a bit limited compared to other chatbot platforms I've used.

What problems does Chatling help you solve, and how does this benefit you?

Chatling allows us to automate customer support, which has significantly decreased response times and increased customer satisfaction.

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Amir Khan
Amir Khan December 2, 2024

What do you like most about using Chatling?

It's very easy to train the chatbot on our data sources. I was able to set it up in under an hour.

What do you dislike most about using Chatling?

The free startup plan is somewhat limited in terms of features, which makes it hard to fully assess its capabilities.

What problems does Chatling help you solve, and how does this benefit you?

It helps in lead generation by engaging visitors on our site, which has directly translated into increased sales.

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Tomas Novak
Tomas Novak November 18, 2024

What do you like most about using Chatling?

The ability to fine-tune responses based on our specific needs is a game changer.

What do you dislike most about using Chatling?

Some advanced features are only available on higher-tier plans, which can be limiting.

What problems does Chatling help you solve, and how does this benefit you?

It allows us to provide 24/7 customer support, greatly improving our service levels.

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Liam O'Connor
Liam O'Connor November 18, 2024

What do you like most about using Chatling?

The ability to support over 85 languages is a huge plus for our diverse customer base.

What do you dislike most about using Chatling?

The interface could be more intuitive, as I found myself struggling to find certain features.

What problems does Chatling help you solve, and how does this benefit you?

Chatling helps streamline customer support, but the learning curve for our team has been a bit steep.

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