Chatling

What is Chatling?

Chatling is a platform that enables businesses to easily create custom AI chatbots without requiring coding expertise. These chatbots can assist in various areas such as customer support, lead generation, and knowledge base searches, ultimately enhancing customer engagement and driving sales. The process involves adding data sources to train the chatbot, customizing its appearance to align with the brand, embedding it into the website, and analyzing conversations to gain valuable insights. Chatling is trusted by over 2,000 businesses and offers a free startup option without the need for a credit card.

Key features of Chatling include customization to match branding, training the chatbot on various data sources, easy embedding into websites, instant responses to customer queries, and analytical insights from customer conversations for improving performance. Additionally, Chatling supports over 85 languages, offers accurate answers through fine-tuning and training features, ensures privacy and security of data, provides multiple AI models to choose from, and allows for scalability and integrations with various tools and services.

In terms of AI credits, these are consumed when the chatbot generates an AI response. The credits vary based on the AI model used, and when reaching the AI credits limit, users receive notifications and the chatbot stops generating AI responses until the credits are reset at the beginning of the next month or until an upgrade or additional credits purchase is made. There are also details about AI knowledge base characters, the refund policy, fine-tuning the AI's response, cancellation of subscriptions, and the non-essential cookies usage on the Chatling platform.

Who created Chatling?

Chatling was created by Jiří Tikal. He is an Account Manager at UniMark and has contributed to the success of Chatling by providing valuable insights and expertise in the field. Chatling is a platform that enables the seamless building of advanced AI chatbots visually, catering to businesses of all sizes from startups to enterprises. The company's focus is on empowering businesses to automate customer support, lead generation, sales, and more without the need for coding. With a user-friendly drag-and-drop builder, customizable features, and support for multiple languages, Chatling offers a comprehensive solution for enhancing customer interaction and satisfaction.

What is Chatling used for?

• Lead Generation
• Customer Support
• Enhancing customer engagement
• Knowledge base searches
• Boosting customer satisfaction
• Driving sales
• Providing instant responses
• Gaining valuable insights from conversations
• Customizing chatbots to match branding
• Embedding chatbots into websites

Who is Chatling for?

• Customer support
• Lead generation

How to use Chatling?

To use Chatling effectively, follow these steps:

1. Add Data Sources: Begin by adding relevant data sources to train your chatbot. These could include websites, documents, and manual text inputs.

2. Customization: Customize your chatbot to align with your brand by configuring its appearance and functionalities according to your needs.

3. Embedding: Easily embed the AI chatbot into your website through a simple widget code paste, allowing seamless integration with your online platform.

4. Training: Train the chatbot on the provided data sources to enhance its capabilities in responding to customer queries effectively.

5. Analytical Insights: Monitor and analyze the conversations your chatbot engages in to gain valuable insights that can help improve its performance over time.

By following these steps, you can leverage Chatling to enhance customer engagement, provide efficient support, generate leads, and improve your overall customer satisfaction levels. Additionally, Chatling offers a user-friendly interface that requires no coding experience, making it accessible for businesses of all sizes. With over 2,000 businesses trusting Chatling and a free startup option available, it's a versatile tool for boosting customer interactions and driving sales effortlessly.