Chatling
3.67
0
Chatling creates custom AI chatbots effortlessly, enhancing customer engagement and driving sales for businesses.
What is Chatling?
Chatling is a platform that enables businesses to easily create custom AI chatbots without requiring coding expertise. These chatbots can assist in various areas such as customer support, lead generation, and knowledge base searches, ultimately enhancing customer engagement and driving sales. The process involves adding data sources to train the chatbot, customizing its appearance to align with the brand, embedding it into the website, and analyzing conversations to gain valuable insights. Chatling is trusted by over 2,000 businesses and offers a free startup option without the need for a credit card.
Key features of Chatling include customization to match branding, training the chatbot on various data sources, easy embedding into websites, instant responses to customer queries, and analytical insights from customer conversations for improving performance. Additionally, Chatling supports over 85 languages, offers accurate answers through fine-tuning and training features, ensures privacy and security of data, provides multiple AI models to choose from, and allows for scalability and integrations with various tools and services.
In terms of AI credits, these are consumed when the chatbot generates an AI response. The credits vary based on the AI model used, and when reaching the AI credits limit, users receive notifications and the chatbot stops generating AI responses until the credits are reset at the beginning of the next month or until an upgrade or additional credits purchase is made. There are also details about AI knowledge base characters, the refund policy, fine-tuning the AI's response, cancellation of subscriptions, and the non-essential cookies usage on the Chatling platform.
Who created Chatling?
Chatling was created by Jiřà Tikal. He is an Account Manager at UniMark and has contributed to the success of Chatling by providing valuable insights and expertise in the field. Chatling is a platform that enables the seamless building of advanced AI chatbots visually, catering to businesses of all sizes from startups to enterprises. The company's focus is on empowering businesses to automate customer support, lead generation, sales, and more without the need for coding. With a user-friendly drag-and-drop builder, customizable features, and support for multiple languages, Chatling offers a comprehensive solution for enhancing customer interaction and satisfaction.
What is Chatling used for?
- Lead Generation
- Customer Support
- Enhancing customer engagement
- Knowledge base searches
- Boosting customer satisfaction
- Driving sales
- Providing instant responses
- Gaining valuable insights from conversations
- Customizing chatbots to match branding
- Embedding chatbots into websites
Who is Chatling for?
- Customer support
- Lead generation
How to use Chatling?
To use Chatling effectively, follow these steps:
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Add Data Sources: Begin by adding relevant data sources to train your chatbot. These could include websites, documents, and manual text inputs.
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Customization: Customize your chatbot to align with your brand by configuring its appearance and functionalities according to your needs.
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Embedding: Easily embed the AI chatbot into your website through a simple widget code paste, allowing seamless integration with your online platform.
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Training: Train the chatbot on the provided data sources to enhance its capabilities in responding to customer queries effectively.
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Analytical Insights: Monitor and analyze the conversations your chatbot engages in to gain valuable insights that can help improve its performance over time.
By following these steps, you can leverage Chatling to enhance customer engagement, provide efficient support, generate leads, and improve your overall customer satisfaction levels. Additionally, Chatling offers a user-friendly interface that requires no coding experience, making it accessible for businesses of all sizes. With over 2,000 businesses trusting Chatling and a free startup option available, it's a versatile tool for boosting customer interactions and driving sales effortlessly.
Pros
- Customization: Customize every aspect of the chatbot to match your branding and configure it according to your needs.
- Training: Train the chatbot on various data sources such as websites documents and manual text inputs.
- Embedding: Easily embed the AI chatbot into any website with a simple widget code paste.
- Instant Responses: Chatbots respond instantly to customer queries providing 24/7 support.
- Analytical Insights: Gain insights from customer conversations and fine-tune the chatbot's responses for improved performance.
Cons
- No specific cons or limitations of using Chatling were found in the provided documents.
Chatling FAQs
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What can Chatling do for my business?
- Chatling helps businesses enhance customer engagement through custom AI chatbots that assist in areas like customer support and lead generation.
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Do I need coding experience to use Chatling?
- You don't need any coding experience to use Chatling. The platform is designed for easy customization and implementation without coding.
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How do I get started with building a chatbot using Chatling?
- Simply add your data sources for training, customize your bot, embed it on your website, and analyze conversations for insights.
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What does it cost to start with Chatling?
- Chatling offers a free startup option, and no credit card is required to begin.
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How many businesses use Chatling?
- Over 2,000 businesses and agencies worldwide trust Chatling for their AI chatbot needs.
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Can the chatbot be trained in multiple languages?
- Yes, it can be trained on any language and has the ability to respond in over 80 languages.
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Is your chatbot 100% accurate?
- While the chatbot has a high accuracy rate, it will never be 100% accurate just like humans. However, you can fine-tune the AI to improve its accuracy.
Get started with Chatling
Chatling reviews
Carlos Mendoza
January 12, 2025
What do you like most about using Chatling?
I appreciate how easy it is to set up a chatbot without needing coding skills. The interface is user-friendly, and the customization options allow me to align the chatbot with our brand.
What do you dislike most about using Chatling?
The AI credit system can be a bit confusing. I often exceed my credits limit, which interrupts service until the next month unless I pay for more credits.
What problems does Chatling help you solve, and how does this benefit you?
Chatling helps me manage customer inquiries more efficiently, which saves time and improves response rates. However, the limitations with credits sometimes hinder our ability to provide consistent support.
How would you rate Chatling?
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Sofia Kovarikova
December 4, 2024
What do you like most about using Chatling?
The analytics tools are fantastic! They provide insights into customer interactions that help us refine our engagement strategies.
What do you dislike most about using Chatling?
While the customization options are great, I found some features to be a bit limited compared to other chatbot platforms I've used.
What problems does Chatling help you solve, and how does this benefit you?
Chatling allows us to automate customer support, which has significantly decreased response times and increased customer satisfaction.
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Amir Khan
December 2, 2024
What do you like most about using Chatling?
It's very easy to train the chatbot on our data sources. I was able to set it up in under an hour.
What do you dislike most about using Chatling?
The free startup plan is somewhat limited in terms of features, which makes it hard to fully assess its capabilities.
What problems does Chatling help you solve, and how does this benefit you?
It helps in lead generation by engaging visitors on our site, which has directly translated into increased sales.
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