Celeste
4.73
0
Celeste simplifies debt collection using AI and machine learning, ensuring efficiency, compliance, and customer relationship preservation.
Celeste Reviews
4.73
Based on 11 reviews
How would you rate Celeste?
What’s your thought?
Ravi Singh
February 27, 2025
What do you like most about using Celeste?
The compassionate approach to debt collection is fantastic. It’s not just about getting the money but also about preserving relationships, which is crucial for our business model.
What do you dislike most about using Celeste?
The initial setup process was a bit time-consuming, but once we got through it, everything ran smoothly.
What problems does Celeste help you solve, and how does this benefit you?
Celeste allows us to manage our collections without straining our resources. This has been particularly beneficial for our small team, enabling us to focus on building client relationships rather than just chasing payments.
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Mateo Garcia
February 19, 2025
What do you like most about using Celeste?
The compassionate approach to debt recovery is what attracted us. Celeste emphasizes maintaining customer relationships, which is essential for our business.
What do you dislike most about using Celeste?
The setup can be time-consuming, especially when integrating with existing systems.
What problems does Celeste help you solve, and how does this benefit you?
Celeste has significantly improved our collection rates while allowing us to keep our customers happy. This balance is vital for our long-term success.
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Isabella Fernandez
February 13, 2025
What do you like most about using Celeste?
Celeste's AI-driven approach is what makes it stand out. It helps us prioritize accounts that are more likely to pay, maximizing our recovery efforts.
What do you dislike most about using Celeste?
The initial investment is a bit high, but the return on investment has made it worthwhile.
What problems does Celeste help you solve, and how does this benefit you?
Celeste has transformed our collections by making it efficient and respectful. We've seen a significant increase in our collection rates without damaging client relationships.
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Amir Hosseini
February 8, 2025
What do you like most about using Celeste?
The ease of use is outstanding. My team was able to start collecting debts effectively within days. The software's ability to adapt to our specific needs is impressive.
What do you dislike most about using Celeste?
Sometimes, the AI suggestions feel a bit generic and don't always match our unique client base. A bit more personalization would be great.
What problems does Celeste help you solve, and how does this benefit you?
Celeste has transformed our debt collection process by making it more systematic and less stressful. Our recovery rates have improved significantly, which has positively impacted our revenue.
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Yasmin Zhou
February 6, 2025
What do you like most about using Celeste?
The integration of AI and machine learning really sets Celeste apart. It predicts the best times and methods for contacting our clients, which has led to higher recovery rates.
What do you dislike most about using Celeste?
It sometimes takes a while to update account statuses in real-time, which can be frustrating during peak collection periods.
What problems does Celeste help you solve, and how does this benefit you?
Celeste effectively addresses the challenge of managing multiple accounts. It allows us to streamline our processes, ensuring that no account is overlooked, which boosts our overall efficiency.
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Aiden Murray
February 5, 2025
What do you like most about using Celeste?
The comprehensive analytics dashboard is incredibly useful. It gives us real-time insights into our collection efforts, which helps in making quick decisions.
What do you dislike most about using Celeste?
There are some features that are a bit hidden and take time to discover, but overall, it is very intuitive.
What problems does Celeste help you solve, and how does this benefit you?
Celeste has helped us streamline our debt recovery process significantly. This has allowed us to focus on client relationships while ensuring overdue accounts are tackled efficiently.
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Haruto Tanaka
February 5, 2025
What do you like most about using Celeste?
I appreciate the way Celeste balances efficiency and empathy. It provides templates for communication that help us maintain a positive relationship with clients.
What do you dislike most about using Celeste?
The cost could be a concern for smaller firms, especially when scaling up operations. It would be great to see more pricing tiers.
What problems does Celeste help you solve, and how does this benefit you?
Celeste simplifies tracking overdue accounts, making it easier for my team to manage collections without overwhelming them. This has led to a noticeable increase in recovered funds.
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Liam O'Connor
January 31, 2025
What do you like most about using Celeste?
I love how user-friendly the interface is. It allows my team to quickly navigate through the features without a steep learning curve. The AI-driven insights on payment patterns have significantly improved our collection efficiency.
What do you dislike most about using Celeste?
The reporting features could be more customizable. While the standard reports are useful, having more options for tailored analytics would enhance our decision-making process.
What problems does Celeste help you solve, and how does this benefit you?
Celeste helps us reduce overdue accounts effectively while maintaining strong customer relationships. The empathetic approach it suggests for collections has helped us recover payments without damaging client rapport.
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Sofia Klein
January 29, 2025
What do you like most about using Celeste?
The AI-driven analytics are incredibly helpful in understanding our debtor's behavior. This insight has led to better strategies for follow-ups.
What do you dislike most about using Celeste?
I wish there were more educational resources available for new users to fully leverage all the features.
What problems does Celeste help you solve, and how does this benefit you?
Celeste helps us reduce the time spent on collections, allowing us to focus on growth instead. The automated reminders and follow-ups have improved our cash flow.
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Clara López
January 16, 2025
What do you like most about using Celeste?
The advanced analytics tools have been game-changers for us. They allow us to identify trends and adjust our strategies accordingly.
What do you dislike most about using Celeste?
Occasionally, the software experiences lag during peak hours, which can be frustrating.
What problems does Celeste help you solve, and how does this benefit you?
Celeste has helped streamline our collections process. We can manage accounts more efficiently, leading to faster resolution of overdue payments and improved cash flow.
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Anika Kumar
January 14, 2025
What do you like most about using Celeste?
The software’s ability to analyze past interactions helps us tailor our communication strategies to each client.
What do you dislike most about using Celeste?
I wish there were a mobile app available for on-the-go access, as it would make managing collections even easier.
What problems does Celeste help you solve, and how does this benefit you?
Celeste helps us reduce the number of overdue accounts and streamline our collections process. This results in quicker payments and improved cash flow.
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