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Blozum

Blozum automates customer engagement and post-purchase interactions to boost satisfaction and conversions for businesses.
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Blozum

What is Blozum?

Blozum is a conversational-based AI assistant designed for businesses to assist customers throughout the various stages of product sales. It provides end-to-end automation of the consumer funnel, improving customer satisfaction and increasing conversion rates by actively engaging with customers and handling post-purchase interactions. Blozum offers seamless integration with various e-commerce platforms and business tools, supports multiple languages, and can be customized to fit specific business needs.

Who created Blozum?

Blozum was created by an undisclosed founder and launched on July 23, 2023. Blozum is a conversational-based AI assistant specifically designed for businesses, providing end-to-end automation of the consumer funnel to enhance customer satisfaction and increase conversion rates.

What is Blozum used for?

  • Enhancing customer satisfaction
  • End-to-end consumer funnel automation
  • Comprehending complex consumer queries
  • Actively selling products and services
  • Handling post-purchase complaints
  • Seamless, instantaneous integration
  • Voice input feature
  • Supports 50 vernacular languages
  • Performs sentiment analysis
  • CRM integration
  • Trained to engage customers
  • Increasing conversion rates
  • Sales automation support
  • Comprehensive post-purchase support
  • Seamless integration with platforms
  • Customization to fit business needs
  • Engaging customers like a salesperson
  • Automating customer interactions throughout the sales process
  • Handling and lodging customer complaints
  • Automating pre-purchase, purchase, and post-purchase stages
  • Improving conversion rates
  • Comprehends complex consumer queries
  • Actively sells products, services
  • Handles post-purchase complaints
  • Offering sentiment analysis
  • Reducing manual workload
  • Enhancing customer satisfaction during pre-purchase, purchase, and post-purchase stages
  • Handling and lodging consumer complaints
  • Customizing AI assistant to fit business needs
  • Training AI to engage with customers like a salesperson
  • Providing voice support
  • Improving user engagement with personalized results and suggestions

Who is Blozum for?

  • Sales professionals
  • Customer service representatives
  • E-commerce businesses
  • Businesses in various industries
  • Business owners
  • Marketers
  • E-commerce professionals
  • Salesperson
  • Customer service representative
  • Business Owner
  • Marketer
  • Entrepreneur

How to use Blozum?

To use Blozum effectively, follow these steps:

  1. Understanding Blozum: Blozum is an AI assistant designed for businesses to automate customer interactions throughout the sales process, from pre-purchase to post-purchase stages.

  2. Sales Automation: Blozum can actively sell products, respond to complex queries, and handle complaints, thereby enhancing your sales process and customer satisfaction.

  3. Integration: Integration with Blozum is seamless and quick, requiring just a small code snippet for implementation within 30 seconds.

  4. Customization: Blozum allows complete customization to tailor the AI assistant to fit your specific business requirements.

  5. Language Support: Blozum supports up to 50 vernacular languages, ensuring a vast reach for your customer interactions.

  6. Pricing Plans: Choose from different pricing plans like the Starter or Large Bundle plan, each offering various features such as unlimited chats and advanced sentiment analysis.

  7. Post-Purchase Support: Blozum provides comprehensive support during the post-purchase stage by understanding feedback, providing updates, and managing complaints effectively.

  8. Voice Support: It also offers advanced voice support in certain plans, enabling a more interactive customer experience.

  9. Demo: To experience Blozum firsthand, you can request a demo by filling out a form on their website under the 'Book a Demo' section.

By following these steps, you can effectively utilize Blozum to automate and enhance customer interactions, ultimately boosting sales and customer satisfaction.

Pros
  • End-to-end consumer funnel automation
  • Comprehends complex consumer queries
  • Actively sells products, services
  • Handles post-purchase complaints
  • Seamless, instantaneous integration
  • Voice input feature
  • Supports 50 vernacular languages
  • Performs sentiment analysis
  • CRM integration
  • Trained to engage customers
  • Different pricing plans available
  • Starter plan, Large Bundle plan
  • Unlimited chats in large bundle
  • Advanced sentiment analysis in large bundle
  • 24/7 support in large bundle
Cons
  • No free version available
  • Limited chats on Starter plan
  • Limited integration options on Starter plan
  • No 24/7 support on basic plan
  • Only 28 days training history on Starter plan
  • Costly for additional advance features
  • Sales driven interaction might be pushy
  • Limited language support compared to competitors
  • Requires coding for integration
  • No disclosed data privacy policy
  • Costly for additional advanced features
  • Sales-driven interaction might be pushy

Blozum FAQs

Are there any setup fees or hidden costs?
No, there are no hidden fees or setup costs. The pricing is transparent, as listed on our website.
Is there a trial period for the Essential or Premium Plans?
While we don't offer a trial for the paid plans, our Starter plan is free and lets you explore basic functionalities of Blozum.
What kind of support can I expect with each plan?
Starter users have access to email support, Essential & Premium users benefit from priority email & chat support, while Enterprise users enjoy 24/7 premium support with a dedicated account manager.
What happens if I exceed the allocated search-chat interactions for my plan?
If you exceed your plans interactions, we'll notify you. Additional charges may apply, or you might consider upgrading to a plan that better suits your needs.
How do you ensure the security and privacy of my data?
At Blozum, data security is a top priority. They employ best-in-class security practices and encryption to protect your data.
Can I integrate Blozum with other tools and platforms I'm using?
Absolutely! Blozum is designed for seamless integration with various e-commerce platforms and business tools. Their Enterprise plan even offers specialized integration assistance.

Get started with Blozum

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