inFeedo

What is inFeedo?

Amber by inFeedo is a conversational AI bot designed to engage employees in intelligent dialogues and identify those who are unhappy, disengaged, or considering leaving the organization. Its functions include employee engagement, feedback collection, sentiment analysis, attrition prediction, feedback resolution, and routing complex inquiries. The AI utilizes Machine Learning and Natural Language Processing algorithms for sentiment analysis and feedback handling. Privacy for users is ensured through the use of cookies on the website.

In addition to Amber, inFeedo offers solutions like an engagement platform, an AI helpdesk, and people analytics software. Alongside these, they provide People Science Advisory services for expert consultancy on real-time problems.

Amber by inFeedo conducts sentiment analysis with a high accuracy rate of 95% and offers an AI Assist component for instant employee support and complex inquiry handling. The People Science Advisory service includes expert consultancy and industrial-organizational psychology experts to provide solutions for organizations.

Who created inFeedo?

Amber by Infeedo was created by Tahseen, Ajay, and Sameera. It was launched on June 20, 2024. The AI bot focuses on engaging employees through interactive dialogues to identify disengaged or unsatisfied employees, predict attrition, and provide feedback resolution. In addition to Amber, Infeedo offers solutions like an engagement platform, AI helpdesk, and people analytics software.

What is inFeedo used for?

• Feedback collection
• Sentiment Analysis
• Privacy protection
• Employee engagement
• Identifying disengaged employees
• Predicting attrition
• Feedback resolution
• Routing complex inquiries
• Maintaining internal app access
• Continuous engagement for employees
• Boosting employer branding
• Sentiment analysis with 95% accuracy
• Boosting employer branding via Glassdoor
• AI topical & individual summaries
• AI-Engagement Co-Pilot (Lens)
• AI Employee Journey Summary
• People Science Consultation
• Automated pulse surveys
• Real-time executive reports
• Service delivery workflows
• Identifies disengaged employees
• Significant savings in HRBP hours
• Instant HR support automation
• Intelligent routing of inquiries
• Seamless analysis of feedback
• Customized feedback solutions
• Attrition prediction
• Maintaining internal app access for employees
• Complex inquiry handling
• Routing inquiries
• Consultancy services
• Engagement analytics

Who is inFeedo for?

• HR Professionals
• Employee engagement specialists
• People champions
• Human Resources professionals
• Industrial-Organizational Psychologists
• HR Business Partners
• CHROs (Chief Human Resources Officers)
• Organizational psychology experts

How to use inFeedo?

To use Amber by inFeedo efficiently, follow these steps:

1. Understanding Amber: Recognize that Amber is a conversational AI bot focused on engaging employees through intelligent dialogues and identifying disengaged or unsatisfied employees within an organization.

2. Workings of Amber: Amber engages employees in interactive discussions, analyzes their responses, comprehends intents behind responses using AI algorithms, collects feedback, and predicts potential attrition through conversations and feedback analysis.

3. Key Functions: Amber's major functions include employee engagement, feedback collection, sentiment analysis, attrition prediction, feedback resolution, complex inquiry routing, and maintaining internal app access for employees.

4. Identifying Dissatisfied Employees: Amber identifies dissatisfied employees through active engagement, response analysis, sentiment understanding via AI, and pattern recognition to pinpoint signs of dissatisfaction or disengagement.

5. Artificial Intelligence Used: Amber employs Machine Learning and Natural Language Processing algorithms for sentiment analysis, problem-solving, and acting on employee feedback.

6. Ensuring Privacy: Amber safeguards user privacy by utilizing cookies on its website, offering the option to disable tracking for a privacy-centric experience.

7. Other Services: Apart from Amber, inFeedo provides solutions like an engagement platform, an AI helpdesk, people analytics software, and People Science Advisory services for expert consultancy.

8. Engagement Analytics: Engaging analytics include continuous listening, pulse surveys, and exit surveys analysis to gauge employee engagement and satisfaction through data analysis.

9. Feedback Resolution: Amber assists in feedback resolution by analyzing feedback, sentiment, predicting attrition, and leveraging continuous engagement to enhance sentiment and address feedback effectively.

10. Scaling & ROI: While the exact user base scale and ROI specifics are undisclosed, the trust from industry leaders suggests a large user base and high ROI supported by HRBP hours relief, improved employee engagement, and resultant savings.

By following these steps, you can effectively utilize Amber by Infeedo to enhance employee engagement and satisfaction within your organization.