AI CRM Tools

Discover top AI CRM tools that enhance customer relationships and streamline business processes.

· March 17, 2025

Managing customer relationships is more crucial than ever in today's fast-paced business landscape. With an overwhelming amount of data and interactions to juggle, traditional customer relationship management (CRM) approaches often fall short. This is where AI CRM tools come into play, transforming how businesses understand and engage with their customers.

These innovations leverage artificial intelligence to automate tasks, provide insightful analytics, and enhance personalization. Gone are the days of simply tracking contacts; the best AI-powered CRMs analyze behaviors and predict future needs, allowing businesses to craft tailored experiences.

In my quest to uncover the most effective AI CRM tools, I spent weeks testing various platforms. Each has its unique strengths and features that set it apart in a crowded market. Whether you're a small startup or an established enterprise, there’s a CRM solution to fit your needs.

As technology continues to evolve, keeping pace with the latest CRM trends is essential. Let’s dive into the top AI CRM tools that can streamline your customer interactions, boost sales, and foster stronger relationships—making sure you never miss a beat with your clients.

The best AI CRM Tools

  1. 16. VoiceLine for boost crm engagement with voice notes.

  2. 17. CRM Chat for streamline sales updates via chat.

  3. 18. Product Roadmap for revenue-driven feature prioritization

  4. 19. CustomerIQ for seamless crm data capture and organization.

  5. 20. Bot Butcher for streamlined customer inquiry organization

  6. 21. Diatech AI for analyze customer behavior with diatrack.

  7. 22. LoomFlows for enhancing customer interactions through feedback

  8. 23. Gravity for smart client interaction summaries

  9. 24. Tapdesk for streamlining customer interactions effortlessly

  10. 25. Cardinal for streamlines customer feedback management

  11. 26. Hiwork for streamlined personal contact management

  12. 27. Orygo AI for boosting crm efficiency with automation

  13. 28. Shotty for customer interaction tracking

  14. 29. Itemery for manage assets linked to customer profiles.

  15. 30. Infer for lead scoring and prioritization.

40 Listings in AI CRM Tools Available

16 . VoiceLine

Best for boost crm engagement with voice notes.
VoiceLine

VoiceLine pros:

  • AI-enhanced speech recognition
  • Built for people on the road

VoiceLine cons:

  • Missing feature: Lack of information on real-time analytics and performance tracking features
  • No specific cons or disadvantages of using Voiceline were mentioned in the provided documents.

VoiceLine stands out as a powerful communication tool within the realm of AI-powered CRM solutions. Its core offering includes high-quality voice calling, making it easy for users to manage both inbound and outbound communications seamlessly. This feature is especially beneficial for businesses looking to enhance customer engagement and service quality.

In addition to voice calling, VoiceLine offers valuable features such as call forwarding, voicemail, and call recording. These functionalities ensure that no important communication is missed, fostering improved relationships with clients and stakeholders. The added convenience of call recording also provides businesses with insights into conversations for training and quality assurance purposes.

User-friendliness is a hallmark of VoiceLine, making it accessible for individuals and teams alike. Its customizable settings allow users to tailor their experience according to specific needs, whether for personal use or within an enterprise context. This versatility makes VoiceLine a top choice for organizations seeking to enhance their communication strategies.

With pricing starting at €2 per day, VoiceLine offers an economical option for businesses aiming to improve their communication capabilities. In a fast-paced world where connectivity is crucial, this platform delivers a reliable solution, making it an essential tool for modern organizations looking to thrive.

VoiceLine Pricing

Paid plans start at €2/day and include:

  • Efficient Documentation: Recording with VoiceLine is up to 7x faster than typing conveniently available on the move.
  • AI-Powered Insights: VoiceLine's AI analyzes voice recordings to provide actionable data and real-time market insights.
  • Enhanced CRM Adoption: The ease of voice recording increases CRM usage among sales teams.
  • GDPR Compliant Security: Ensures data security with GDPR-compliant processes and secure servers in Frankfurt Germany.
  • Quick and easy integration with any CRM system requiring minimal IT involvement.

17 . CRM Chat

Best for streamline sales updates via chat.
CRM Chat

CRM Chat pros:

  • Integrate your CRM
  • 3 Telegram accounts included

CRM Chat cons:

  • Limited integration with other CRM systems
  • Missing detailed information on cons of using CRM Chat

CRMchat is a robust Telegram mini-app that revolutionizes how conversations are managed, transforming them into valuable leads and deals. With built-in reminders and task management, it ensures that nothing slips through the cracks. The intuitive interface allows for effortless synchronization with various tools, making it a customizable solution for any team.

One of CRMchat's standout features is its ability to integrate seamlessly with existing tools, catering to users' unique needs. Teams can set their preferred sync rules, ensuring that only authorized contacts are included, offering peace of mind when it comes to data management.

Developed by the experienced Hints team, CRMchat benefits from a solid foundation built on prior success with Getintent, which saw impressive growth before its acquisition in 2019. This history instills confidence in users looking for a dependable CRM solution.

Security is a priority for CRMchat. All data exchanges are encrypted, enabling users to maintain substantial control over their synchronization processes while interacting within Telegram. This commitment to security supports the platform’s ability to drive business growth in a safe and organized manner.

For teams looking to optimize their workflows and connect effectively with prospects, CRMchat emerges as a premier choice among AI CRM tools, blending innovation with established expertise in the startup landscape.

18 . Product Roadmap

Best for revenue-driven feature prioritization
Product Roadmap

Product Roadmap pros:

  • AI-driven Roadmap Alignment: Automatically aligns product roadmaps with sales for enhanced ROI
  • Revenue-based Feature Prioritization: Identifies and prioritizes features with significant revenue impact

Product Roadmap cons:

  • No specific cons were identified in the provided documents.

Product Roadmap is a game-changer for businesses looking to align product development with sales processes. By utilizing advanced AI algorithms, it meticulously analyzes CRM and support tool data. This helps teams pinpoint feature gaps that could influence sales, ensuring that revenue-driven features are prioritized effectively.

Collaboration between product and sales teams becomes seamless with Product Roadmap. It empowers organizations to clear obstacles in stalled deals and seize upsell opportunities, enhancing revenue potential. The tool’s automation features foster a more integrated working environment, driving efficiency across departments.

In addition to its core functionalities, Product Roadmap offers competitive intelligence analysis and customizable views tailored to unique organizational needs. This flexibility allows teams to visualize their strategies clearly and stay ahead of market trends.

The AI-powered go-to-market planning is another standout aspect, streamlining the launch of new products and features. By offering a comprehensive suite of tools, Product Roadmap significantly boosts revenue impact and optimizes operational workflows, making it an essential asset for businesses aiming to enhance their market presence.

19 . CustomerIQ

Best for seamless crm data capture and organization.
CustomerIQ

CustomerIQ pros:

  • Actionable Insights: Leverage AI to surface valuable insights from customer interactions across various communications platforms.
  • Automated Organization: Advanced AI algorithms intelligently organize and optimize your qualitative data for analysis.

CustomerIQ cons:

  • CustomerIQ pricing may not provide the best value for money compared to other AI tools in the industry.
  • Specific missing features or limitations were not directly mentioned in the provided information.

CustomerIQ stands out as a powerful AI-driven platform tailored for CRM, help desk, and messaging applications. Its primary goal is to automate tasks while extracting valuable insights from customer interactions. By integrating seamlessly with various sources like emails, calls, and tickets, it simplifies the often tedious process of capturing CRM data for teams.

One of the platform's key features is its ability to generate research briefs and meeting summaries automatically. This saves considerable time for product and marketing teams, enabling them to focus on strategic decision-making rather than data collection.

CustomerIQ excels in providing deep customer insights by utilizing AI to analyze qualitative data. This functionality allows teams to garner significant insights without requiring manual effort, thus enhancing efficiency and productivity.

Data security and privacy are paramount, ensuring organizations can leverage the benefits of automation without compromising sensitive information. The platform’s rapid integration means that teams can start generating insights in just minutes, a feature that is particularly valuable in fast-paced business environments.

Moreover, CustomerIQ fosters collaboration among team members by offering actionable insights and organizational automation. Its semantic search capabilities also enhance feedback analysis, making it easier for teams to classify and respond to customer needs swiftly. With a starting price of $65 per month, it provides a robust solution for businesses looking to elevate their customer relationship management.

CustomerIQ Pricing

Paid plans start at $65/month and include:

  • unlimited collaborators
  • 5,000 AI credits
  • Store and synthesize a limited amount of qualitative data
  • 2,500 AI credits per seat/mo

20 . Bot Butcher

Best for streamlined customer inquiry organization
Bot Butcher

Bot Butcher pros:

  • Spam classification & filtering
  • Designed for contact forms

Bot Butcher cons:

  • No custom classification options
  • No user role management

Bot Butcher is an innovative API tool that streamlines the process of managing spam submissions from website contact forms. By leveraging advanced language processing capabilities, it effectively classifies incoming messages as either spam or legitimate inquiries. The tool follows a straightforward four-step procedure: it captures the message through the contact form, processes it for categorization, provides a JSON response indicating the classification, and allows users to retrieve past messages using their unique IDs.

Designed with efficiency in mind, Bot Butcher significantly reduces the volume of spam, enabling businesses to focus on genuine communications. Its user-friendly documentation makes integration simple, and it seamlessly connects with common CRM systems, ensuring that all valid messages are passed along for follow-up. With affordable pricing tailored for individual site owners and a free trial available, Bot Butcher offers a flexible solution that scales with usage, making it an ideal choice for anyone looking to enhance their contact form management.

Bot Butcher Pricing

Paid plans start at $Free/month and include:

  • Spam classification & filtering
  • Message categorization
  • Reduces inbox spam influx
  • Delivers JSON message responses
  • Provides message ID
  • Allows message audit

21 . Diatech AI

Best for analyze customer behavior with diatrack.
Diatech AI

Diatech AI pros:

  • Deciphering customer trends and behavior
  • Track and analyze customer behavior across sales channels

Diatech AI is a cutting-edge technology provider focused on the diamond industry, delivering innovative solutions that leverage artificial intelligence. With a specialty in both natural and lab-grown polished diamonds, Diatech AI equips businesses with a suite of tools designed to optimize operations and enhance decision-making. Their offerings include advanced analytics for demand-supply trends, pricing strategies, and customer behavior insights, enabling companies to navigate the market effectively.

A standout feature of Diatech AI is their DIATRACK CRM tool, which allows businesses to monitor and analyze customer interactions across various sales channels. This powerful CRM solution aids in understanding customer preferences and behaviors, thereby supporting targeted marketing efforts and improving customer engagement.

In addition, Diatech AI offers a platform for businesses to list their products across multiple feeds, amplifying online visibility, and the ability to create tailored, white-labeled storefronts or marketplaces. By empowering businesses with actionable insights and comprehensive analytics, Diatech AI plays a vital role in driving operational excellence within the diamond sector.

22 . LoomFlows

Best for enhancing customer interactions through feedback
LoomFlows

LoomFlows pros:

  • Comprehensive solution for collecting and managing high-quality user feedback
  • Simplifies the process for businesses, allowing them to focus on building features and services

LoomFlows is an innovative platform designed to streamline the process of gathering and managing user feedback for businesses. By providing a suite of tools, it simplifies feedback collection, enabling organizations to concentrate on developing features and services that truly connect with their users. Key functionalities include customizable feedback widgets, organized tracking with filtering options, and insightful analytics to deeply understand user sentiments. Additionally, LoomFlows incorporates a Feedback CRM that enhances communication and collaboration, along with unique Loom video feedback that adds a personalized element. Trusted by over 335 businesses globally, LoomFlows empowers organizations to make informed, data-driven decisions, paving the way for faster growth and improved team collaboration.

LoomFlows Pricing

Paid plans start at $90/month and include:

  • Up to 1,000 Videos per month
  • 5-minute Setup: Customize and brand your widget, and install it in one line of code
  • Organized Feedback: Track all feedback with unlimited filter options for streamlined management
  • Feedback Analytics: Keep track of all received feedback and summarize key insights
  • Feedback CRM: Directly communicate with customers and your team about the feedback
  • Loom Video Feedback: Collect in-depth Loom screen recordings from users for clearer understanding

23 . Gravity

Best for smart client interaction summaries
Gravity

Gravity pros:

  • Private data security
  • On-device operation

Gravity cons:

  • Inability to share knowledge
  • Privacy may limit features

Gravity stands out as a highly private and efficient AI assistant designed to prioritize your data security. Unlike many cloud-based CRM tools, Gravity operates entirely on your device, ensuring that your personal information remains confidential and inaccessible to others. This centralized approach to data management makes it an attractive option for those who value their privacy.

The platform's unique 'time machine' feature allows users to revisit digital activities, effectively creating a personalized CRM experience. You can track interactions, decisions, and important milestones with ease. This capability not only enhances organization but also ensures that critical information is at your fingertips whenever you need it.

Gravity excels in productivity tasks, such as processing meeting summaries and drafting emails. Its context-aware assistance adapts to your individual preferences and experiences, making it a powerful tool for organizing your professional life. You can manage communications more efficiently while maintaining a clear understanding of your past interactions.

Additionally, Gravity's offline capabilities and ability to run models locally on your Mac ensure seamless performance without reliance on internet connectivity. It also allows you to exclude specific apps from data analysis, giving you the flexibility to choose what you want Gravity to track.

For users seeking a CRM tool that balances functionality with a commitment to privacy, Gravity emerges as an innovative solution. Its focus on local data management and user-centric features offers a refreshing alternative in the crowded CRM market, making it a noteworthy choice for privacy-conscious individuals and businesses alike.

24 . Tapdesk

Best for streamlining customer interactions effortlessly
Tapdesk

Tapdesk pros:

  • Niche-specific lead generation
  • Auto-generates lead pool

Tapdesk cons:

  • No offline mode
  • No self-hosted option

Tapdesk is an innovative CRM software powered by artificial intelligence, tailored to enhance the productivity and efficiency of businesses and sales teams. Its core function revolves around streamlining lead generation and detailed data analysis, ultimately aiding teams in maximizing their sales potential. With capabilities that auto-generate qualified leads, Tapdesk significantly reduces the time spent on lead research, improves closing rates, and facilitates comprehensive tracking of sales activities.

As a cloud-based platform, Tapdesk offers the flexibility to manage sales processes from any location at any time. The software features an array of tools, including contact and campaign management, calendar organization, and invoicing, alongside advanced analytics that empower users to make informed decisions.

Moreover, Tapdesk focuses on delivering high-priority leads, minimizing loss rates, and providing real-time insights into business operations. It also supports targeting industry influencers, refining deal management, and promoting operational scalability. User-friendly with customizable interfaces and intuitive drag-and-drop functionalities, Tapdesk is designed to be accessible and efficient for sales professionals looking to elevate their performance.

25 . Cardinal

Best for streamlines customer feedback management
Cardinal

Cardinal pros:

  • Automates reporting
  • Creates shared platform for teams

Cardinal cons:

  • Opinionated feature prioritization
  • Needs manual feedback mapping

Cardinal is an innovative tool tailored for product teams, focusing on optimizing product management and enhancing feature development processes. Designed to create a seamless experience, it integrates customer feedback effectively, enabling teams to prioritize what matters most to their users. With its comprehensive approach, Cardinal empowers teams to be more responsive to market needs.

One of the standout features of Cardinal is its real-time visibility for tracking team goals and progress. This capability not only fosters accountability but also encourages collaboration across departments. By providing automated reporting, teams can easily monitor their performance and align their efforts towards common objectives.

Integration is at the heart of Cardinal’s functionality. It connects with various data sources and services, ensuring that teams have all the critical information they need at their fingertips. This data-centric approach allows for informed decision-making, ultimately leading to more effective product strategies.

Additionally, Cardinal leverages AI technology to sift through customer feedback, connecting insights directly to feature development. This feature ensures that teams are not just guessing what customers want but are instead acting on concrete data. For those seeking to bring a more structured approach to product management, Cardinal stands out as a compelling choice.

On the pricing front, Cardinal's plans start at $500 per month, positioning it as a premium tool aimed at serious product teams. While it may require a larger investment, the value it brings through enhanced collaboration and data-driven insights is evident. For organizations that prioritize customer satisfaction and product effectiveness, Cardinal is a worthy contender in the AI CRM landscape.

Cardinal Pricing

Paid plans start at $500/month and include:

  • 500 feedback items
  • Unlimited free viewers
  • Unlimited ideas & features
  • Salesforce and HubSpot Integration
  • Automatically extract feature requests from calls (Gong, Zoom and more)
  • Automatically analyze feedback from Intercom and Zendesk

26 . Hiwork

Best for streamlined personal contact management
Hiwork

Hiwork pros:

  • Simple, powerful and intuitive
  • Designed to be used daily

HiWork is a versatile personal CRM designed to streamline daily interactions in both personal and business contexts. Its primary goal is to provide a lightweight, customizable, and secure solution that caters to the needs of both individuals and teams. With features like contact management and note-taking, HiWork effectively enhances user productivity.

Notably, HiWork leverages AI to generate valuable insights, such as contact summaries and conversation tips. This functionality aids users in improving their networking skills and enhancing communication efficiency, making it a powerful tool for building relationships.

The platform prioritizes user-friendliness, allowing for effortless task creation and efficient goal management. HiWork's flexibility in handling multiple processes simultaneously promotes smoother team collaboration, helping users stay organized and focused on their objectives.

Another highlight is the intuitive dashboard, which provides a clear overview of relevant information, ensuring that users have quick access to what they need. Emphasizing simplicity and collaboration, HiWork serves as a meaningful enhancement for both individual users and teams aiming to improve their daily productivity.

For those seeking an effective CRM solution without breaking the bank, HiWork's paid plans start at just $10 per month. This competitive pricing combined with its extensive features makes HiWork a compelling choice in the realm of AI CRM tools.

Hiwork Pricing

Paid plans start at $10/month and include:

  • AI contact summaries
  • AI conversation tips
  • AI gift ideas
  • AI follow up ideas
  • Contact, tasks, projects and notes management
  • Unlimited import and export

27 . Orygo AI

Best for boosting crm efficiency with automation
Orygo AI

Orygo AI pros:

  • OrygoAI enables you to create a personalized AI Assistant that understands your unique business processes and workflows.
  • It can significantly reduce the time and effort spent on repetitive tasks by automating routine processes.

Orygo AI cons:

  • Missing information on the cons of using OrygoAI.

OrygoAI stands out as a transformative AI tool specifically tailored to enhance team productivity and knowledge sharing within CRM systems. By providing highly customizable skills and an intuitive AI Assistant, OrygoAI streamlines the onboarding of new employees and helps teams adapt quickly to unique business processes.

One of its most notable features is its seamless integration with existing systems, such as internal knowledge bases and project management platforms. This creates a centralized hub for collaboration, ensuring that teams can easily access and share information.

OrygoAI takes efficiency a step further by automating routine tasks, generating insightful reports, conducting thorough data analyses, and offering tailored recommendations based on observed data patterns. This not only alleviates workload but also empowers teams to make informed decisions.

The platform emphasizes data security and privacy, implementing robust measures like encryption and access controls to protect sensitive information. This dedication to safeguarding data adds to the tool's appeal for organizations prioritizing both productivity and security.

In an era where teamwork and knowledge sharing are crucial, OrygoAI acts as a virtual team member that fosters collaboration, elevates productivity, and drives superior results. Embrace OrygoAI for a smarter approach to CRM solutions and experience a new level of operational efficiency.

28 . Shotty

Best for customer interaction tracking
Shotty

Shotty cons:

  • The document containing information about the cons of using Shotty is not accessible at the moment. Please try again later.

Overview of Shotty: A Versatile CRM Tool

Shotty is an innovative customer relationship management (CRM) tool designed to enhance business interactions and optimize customer engagement. It provides a user-friendly interface that enables teams to effectively manage customer data, track interactions, and streamline communication processes. Shotty offers robust features including contact management, sales tracking, and analytics, making it a valuable asset for businesses looking to improve their customer relationship strategies.

With Shotty, users can easily automate routine tasks, set reminders for follow-ups, and generate insightful reports that help in making informed decisions. Its integration capabilities with various other tools and platforms ensure that businesses can maintain a cohesive workflow, improving efficiency and productivity. Whether you’re a small business or a large enterprise, Shotty aims to provide customizable solutions that cater to your unique CRM needs, ultimately fostering stronger customer relationships and driving business growth.

29 . Itemery

Best for manage assets linked to customer profiles.
Itemery

Itemery pros:

  • Integration with Excel and Google Threads
  • Using AI to quickly add items to an app

Itemery is a cutting-edge web-based office asset management solution tailor-made for small and medium businesses. It streamlines the tracking and management of office assets, providing SMBs with a platform that enhances operational efficiency and cost-effectiveness. Its user-friendly interface makes Itemery accessible, bringing advanced features into an intuitive format that professionals can navigate easily.

One standout aspect is its seamless integration with Excel and Google Threads, which simplifies database imports. Additionally, Itemery leverages AI technology to facilitate quick item additions using a mobile app, making asset management less cumbersome for businesses on the go.

The system also incorporates barcode and QR code scanning for straightforward inventory processes, enhancing accuracy and efficiency. Itemery provides a structured display of item locations and an insightful dashboard that represents total assets and audit statuses, which keeps businesses informed about their asset portfolios.

A key feature is its robust auditing capabilities, allowing for meticulous asset management. Different subscription options cater to various needs based on item quantity, locations, and numbers of administrators, making it adaptable for various industries like education and advertising.

Cost-effective pricing is another highlight, with a free version available that includes essential SaaS support features like email and chat assistance. For SMBs looking to optimize their asset management while benefiting from cloud support, Itemery stands out as an excellent choice in the realm of AI CRM tools.

30 . Infer

Best for lead scoring and prioritization.
Infer

Infer stands out as an innovative AI-powered solution for businesses looking to enhance their CRM capabilities. It seamlessly integrates with popular business tools such as CRMs, ad platforms, and data warehouses, allowing users to make data-driven decisions quickly. Its predictive analytics capabilities help optimize sales funnels, enabling teams to identify opportunities and improve outcomes.

One of Infer's recent highlights is Coworker AI, which revolutionizes data analysis by leveraging the platform’s robust technology. This tool empowers users to harness AI for deeper insights, streamlining the data interpretation process to support strategic decision-making.

Additionally, dbt-infer enhances the analytics experience within SQL and dbt by offering machine-learning-driven commands. This enables users to efficiently discover patterns, generate predictions, and extract valuable insights in a user-friendly manner, making it easier to navigate through complex datasets.

For organizations prioritizing a comprehensive CRM strategy, Infer delivers powerful tools tailored to boost efficiency and effectiveness. Its focus on real-time sales KPIs ensures that teams can make informed decisions and adapt quickly in a rapidly changing business landscape. Overall, Infer is a formidable choice for any business aiming to elevate its CRM capabilities through cutting-edge AI technology.