Vouchery
3.83
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Vouchery automates personalized e-commerce promotions using AI, enhancing customer engagement and maximizing promotional ROI.
What is Vouchery?
Vouchery is a marketing platform designed to automate personalized e-commerce promotions such as coupons, discounts, referrals, and loyalty programs. It features an AI-powered coupon management and automation system to enhance customer engagement through segmented and personalized incentives. Vouchery allows for the creation of promo campaigns with diverse reward settings, rules, and promotional types, enabling the distribution of custom or generic coupon codes. The platform offers capabilities for analyzing data, maximizing promotional ROI, managing and collaborating on promotions, detecting coupon abuse, and personalizing codes to tailor to specific user segments. Additionally, Vouchery can be integrated with major third-party services for seamless coupon code distribution to marketing software. Trusted by leading brands across various industries, Vouchery aims to help businesses scale their promotional infrastructure effectively and efficiently, emphasizing the importance of leveraging contextual incentives to shape consumer behavior and build long-lasting consumer relationships.
Who created Vouchery?
Vouchery was created by Siddharth Goyal, who is the Director of Product at Blacklane. The company was launched on February 17, 2020, with a mission to help brands leverage contextual incentives to shape consumer behavior towards positive societal outcomes and build long-lasting consumer relationships. Vouchery.io is a marketing platform specializing in automating personalized e-commerce promotions like coupons, discounts, referrals, and loyalty programs through its programmable Coupon API.
What is Vouchery used for?
- All-in-one promotional engine to help orchestrate & deliver incentives at every stage of the customer lifecycle
- Coupons & Discounts
- Loyalty Program
- Gift Cards & Vouchers
- Referral Program
- AI-Powered Coupon Management & Automation
- Shape Customer Engagement with contextual, predictive marketing promotions and special offers
- Drive Customer Engagement with segmented, personalized incentives
- Increase Marketing Efficiency by making discounts, coupons, and loyalty transparent and mobile-ready
- Generate coupon codes in QR format and use a mobile scanning app to verify redemption in-store
- Shape Customer Engagement with contextual, predictive marketing promotions
- Increase Marketing Efficiency
- Make It Transparent
- Get your coupons Mobile Ready
- Drive Customer Engagement with 1:1 segmented, personalized incentives
- Distribute unique coupons at the right time and prevent unprofitable customers from abusing discounts
- Save time by centralizing all discounts, coupons & loyalty in one place, and increase transparency across teams
- Create personalized e-commerce promotions
- Set rules and restrictions for targeting specific customers, locations, and products
- Offer a QR code scanner for easy in-store redemption
- Utilize AI-powered coupon management and automation for customer engagement
- Drive customer engagement through segmented and personalized incentives
- Increase marketing efficiency by centralizing discounts, coupons, and loyalty programs
- Manage multiple budgets and control active coupons in one platform
- Prevent coupon abuse to avoid unprofitable redemptions
- Personalize promotions using a flexible rule engine
- Integrate with third-party services and distribute coupon codes automatically
- Automate personalized e-commerce promotions like coupons, discounts, referrals, and loyalty programs
- Timely trigger relevant promotions at every step of the customer journey
- Limit promotions to specific products, categories, locations, and time
- Decrease promotional abuse by setting rules and restrictions
- Connect to any 3rd party e-commerce or marketing platform
- Shape consumer behavior towards positive societal outcomes
- Build long-lasting consumer relationships
- Prevent promo abuse with machine learning technology
- Track transactions and coupon redemption attempts across devices & platforms
- Seamlessly link to a range of voucher and coupon regulations through RESTful API
Who is Vouchery for?
- E-Commerce
- Retail
- Travel
- Fintech
- Insurance
- Manufacturing
- Food delivery
- Telemedicine
- Gaming
- Education
- E-commerce professionals
- Retail Professionals
- Travel Professionals
- Fintech Professionals
- Insurance professionals
- Manufacturing Professionals
- Food delivery professionals
- Telemedicine professionals
- Gaming professionals
- Education professionals
How to use Vouchery?
To use Vouchery effectively, follow these steps:
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Create Promo Campaigns: Begin by creating promo campaigns and distributing generic or unique coupons. Use Vouchery's diverse reward settings, rules, and promotional types to generate and distribute custom coupon codes through the User Interface or via integration with the Vouchery Coupon API.
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Automatic Distribution: Utilize the Vouchery Promo Journey to automate promotional workflows. This feature enables the automatic creation and delivery of coupons to customers based on specific actions and selected channels.
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Capabilities: Vouchery allows you to create, redeem, and synchronize promotions across multiple platforms. Monitor the results of voucher campaigns, maximize promotional ROI by focusing on customer lifetime value, manage multiple budgets, and control all active coupons easily within the platform.
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Data Analysis: Analyze campaign data with full transparency, filtering data by various parameters such as campaign, user type, vendor, and channel to optimize promotional strategies.
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Prevent Coupon Abuse: Detect and prevent coupon abuse to ensure profitable redemptions. Use the fraud score to identify potential abuses and take action accordingly.
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Personalization: Leverage Vouchery's flexible rule engine to create unique codes tailored to user segments and specific campaign attributes in real-time.
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Integration & Automation: Integrate Vouchery with third-party services to send coupon codes directly to your marketing software. Utilize Vouchery's Coupon API for seamless integration with various voucher and coupon regulations, ensuring a secure and smart-contract structure.
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24/7 Customer Support: Benefit from round-the-clock customer support and assistance from Vouchery's dedicated teams to address any queries or concerns.
By following these steps, you can effectively use Vouchery to automate personalized e-commerce promotions, enhance customer engagement, and drive marketing efficiency. Reward what matters with Vouchery's robust and user-friendly platform.
Pros
- Monitor results of every voucher campaign and leverage full transparency.
- Do not block redemptions after extending the limits, but provide alternatives.
- Offer discounts and a referral bonus for clients.
- Offer a programmable Coupon API for seamless integration with voucher and coupon regulations.
- Leverage machine learning technology to prevent promo abusers from depleting marketing budget.
- Designed with flexibility and scalability in mind with a headless architecture.
- Trusted by leading brands across various industries.
- Provide 24/7 customer support.
- Integrate Vouchery with major 3rd party services to send coupon codes directly to marketing software.
- Personalize promotions with a flexible rule engine for unique codes tailored to user segments.
- Detect coupon abuse to prevent unprofitable redemptions.
- Manage multiple budgets and control all coupons in a single, easy-to-use platform.
- Maximize the impact of promotional spending by focusing on customer lifetime value.
- Do not limit the number of coupon codes generated or uploaded to the platform.
- Create, redeem and synchronize all promotions, even when selling on multiple platforms.
Cons
- No specific cons provided in the documents.
- No specific cons of using Vouchery were found in the provided documents.
- No cons mentioned in the document.
- No cons or missing features were identified for Vouchery based on the provided documents.
- Complex coupon system development is not a priority for growing companies, indicating a potential need for more simplicity and user-friendliness in Vouchery
- No specific cons mentioned in the documents provided beyond the potential need for a more straightforward system for coupon development
- No specific cons of using Vouchery were identified in the provided documents.
- No specific cons or missing features mentioned in the document
Vouchery Pricing and plans
Paid plans start at $69/month and include:
- Unlimited coupon codes generation
- In store coupon validation with Vouchery mobile app
- Premium Support
- Enterprise Premium Support (24/7)
- Assigned Customer Success Manager
- Campaign types: discounts, loyalty, gift cards
Vouchery FAQs
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Do you offer any discounts?
- We run a Promo Management Software, so of course, we do! You get 10% OFF when you decide to pay annually. Plus, we have a Referral Bonus, when you can get 20% monthly revenue of every new client that you recommend.
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What happens when I extend the limit of redemptions, will you stop accepting vouchers?
- The user experience of your Customers is very important to us, therefore we do not block the redemptions after you extend your limits. We will simply inform you about it and propose an alternative plan.
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I have a limit of processed transactions, but how many unique coupon codes per month I can generate?
- We don’t limit the number of coupon codes generated or uploaded to our platform, nor the number of campaigns created.
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What if I am unhappy with your service and want to resign?
- If for any reason, you decide to discontinue our service, you may do so within 30 days. Additionally, you can export your vouchers and redemptions data to ensure that your Customers can still redeem active promotions.
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What form of payment do you accept?
- Each payment is done upon invoice, and payment can be made via bank transfer or credit card. Credit card information can be saved for automatic future payments, with Stripe used to process credit card transactions.
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What is the SLA that you offer?
- Vouchery offers an SLA with a dedicated implementation manager for Enterprise packages. Standard Support includes Technical & Business Support via phone, chat, and email during weekdays. Helpdesk tickets are responded to within one business day.
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What forms of Business Support do you offer?
- Vouchery provides Technical & Business Support to Customers via phone, chat and email on weekdays during specified hours, excluding Federal Holidays. Customers also gain access to the Vouchery User Community Slack for updates and testing.
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Does Vouchery have business insurance to make my business safe?
- Yes, Vouchery has Hiscox Business Insurance, including professional indemnity insurance for technology companies, public and products liability insurance, employers’ liability insurance, and cyber and data insurance.
Get started with Vouchery
Vouchery reviews
Anaya Chawla
December 30, 2024
What do you like most about using Vouchery?
I appreciate the automation capabilities of Vouchery. It makes setting up promotional campaigns much easier and saves valuable time.
What do you dislike most about using Vouchery?
The user interface could use some improvement. It's not very intuitive and can be overwhelming at first.
What problems does Vouchery help you solve, and how does this benefit you?
Vouchery helps streamline our promotional strategies, but the lack of user-friendliness can slow down the process at times.
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Elias Kovács
November 22, 2024
What do you like most about using Vouchery?
The AI-powered coupon management system is a great feature. It can generate personalized promotions based on customer behavior.
What do you dislike most about using Vouchery?
The integration process with our existing systems was cumbersome and took longer than expected.
What problems does Vouchery help you solve, and how does this benefit you?
It does help in managing and distributing coupons effectively, but the initial setup is quite challenging, which can affect our promotional timing.
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Min Tan
January 15, 2025
What do you like most about using Vouchery?
Vouchery's ability to analyze data is impressive. It gives us insights into which promotions are working best and allows for real-time adjustments.
What do you dislike most about using Vouchery?
Sometimes, the dashboard can feel a little crowded with information, making it hard to find specific metrics quickly.
What problems does Vouchery help you solve, and how does this benefit you?
Vouchery has significantly improved our promotional ROI by allowing us to tailor campaigns to specific customer segments effectively.
How would you rate Vouchery?
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