Todook
4.67
0
Todook automates customer interactions on platforms like WhatsApp and Facebook, boosting support, sales, and engagement.
Todook Reviews
4.67
Based on 6 reviews
How would you rate Todook?
What’s your thought?
Aisha El-Sayed
February 24, 2025
What do you like most about using Todook?
The automation features are superb! We can set up marketing campaigns that run automatically, which saves us a lot of time.
What do you dislike most about using Todook?
I would like to see more customization options for the conversation flows to better match our brand's voice.
What problems does Todook help you solve, and how does this benefit you?
Todook has enabled us to engage with customers who otherwise wouldn't have reached out. The AI's ability to initiate conversations has driven new leads.
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Elias Khan
February 19, 2025
What do you like most about using Todook?
I love how easy it is to set up and customize the chatbot for WhatsApp. The integration with multiple platforms like Facebook and Instagram makes it a versatile tool for engaging customers.
What do you dislike most about using Todook?
Sometimes, the response time can lag during peak hours, which can be frustrating. However, it’s not a major issue since most queries get resolved quickly.
What problems does Todook help you solve, and how does this benefit you?
Todook significantly reduces the workload on our customer support team by automating responses to common inquiries. This has improved our response time and allowed our team to focus on more complex issues.
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Niko Andersson
February 18, 2025
What do you like most about using Todook?
I appreciate the multi-platform support. Being able to connect with customers on various messaging apps is a huge advantage for our business.
What do you dislike most about using Todook?
The analytics feature could be more robust. I would love to see more detailed insights into user interactions and preferences.
What problems does Todook help you solve, and how does this benefit you?
Todook helps us maintain customer engagement without the need for constant human oversight. It's essential for our e-commerce business, especially during high traffic periods.
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Leon Schmidt
February 14, 2025
What do you like most about using Todook?
The integration capabilities with different platforms like Google My Business are fantastic, allowing us to streamline our marketing efforts.
What do you dislike most about using Todook?
The support response time could be faster when I have questions. It took a bit longer than expected to get assistance with a setup issue.
What problems does Todook help you solve, and how does this benefit you?
It centralizes our customer interactions, reducing the chances of missed messages. This has helped us maintain a consistent communication flow with our clientele.
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Sofia Cortez
February 12, 2025
What do you like most about using Todook?
The user interface is incredibly intuitive! Setting up automated conversations took me less than an hour, and our customers have responded positively to the interaction.
What do you dislike most about using Todook?
I wish there were more templates available for different industries. Although the existing templates are good, some customizability would be great.
What problems does Todook help you solve, and how does this benefit you?
It's great for managing high volumes of customer inquiries, especially during sales events. We can handle multiple conversations without overwhelming our staff, which has led to a significant increase in sales.
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Yumi Tanaka
January 14, 2025
What do you like most about using Todook?
The ease of use is outstanding. Even my team members who aren't tech-savvy found it simple to implement and manage.
What do you dislike most about using Todook?
Sometimes the AI struggles with very specific customer questions, requiring manual follow-ups. However, the overall performance is still impressive.
What problems does Todook help you solve, and how does this benefit you?
It allows us to provide 24/7 customer service without needing to staff late shifts. This has improved our customer satisfaction ratings significantly.
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