Spatial

What is Spatial?

Spatial is an AI-powered platform that revolutionizes customer discovery and user research by providing tools for dynamic, context-aware interviews and surveys, analyzing customer feedback, and delivering actionable insights for data-driven decisions. It utilizes advanced machine learning models to understand user thoughts, feelings, and motivations by analyzing patterns in customer feedback in real-time. Spatial offers integrations with various tools like Amplitude, Segment, Mixpanel, Slack, Zapier, and Braze to enhance the understanding of key metrics and market trends.

Who created Spatial?

Spatial was created by Carl Cortright and Daniel Avnieli who are the co-founders of the company. It was launched on June 20, 2024, by CTI API Inc. (DBA Spatial), aiming to revolutionize product intelligence through AI-enhanced conversations.

What is Spatial used for?

• Conducting smart surveys and interviews
• Providing immediate insights with real-time data analysis
• Identifying trends and patterns in customer feedback
• Monitoring shifts in key market indicators
• Delivering actionable market intelligence for strategic decision-making
• Creating context-aware interviews that adapt based on responses
• Analyzing patterns and trends in customer feedback with advanced machine learning models
• Supporting seamless integration with tools like Amplitude, Segment, and Mixpanel
• Uploading key questions for interactive interviews
• Providing real-time feedback analysis and insights
• Faster data-driven decisions
• In-depth customer interviews
• Adaptive surveys
• Machine learning model usage
• Advanced analytics feature
• Streamlined feedback management
• Automated workflows with Zapier
• Unified data management with Segment
• Enhanced customer engagement with Braze
• Deeper user insights with Mixpanel

Who is Spatial for?

• Market Researchers
• Data Analysts
• Customer Experience Managers
• Product Managers
• Customer Experience Analysts
• User researchers

How to use Spatial?

To effectively use Spatial, follow this comprehensive guide:

1. Dynamic Customer Discovery:

   • Conduct dynamic and context-aware interviews and surveys tailored to your key questions.
   • Utilize advanced machine learning models to analyze customer feedback for valuable insights.

2. Data-Informed Decisions:

   • Conduct smart interviews and surveys for immediate insights and a deeper understanding of your market.
   • Identify trends, patterns, and shifts in key market indicators with Spatial's analytical capabilities.

3. Interviews and Surveys:

   • Create context-aware interviews that adapt based on respondent's responses for personalized experiences and deeper insights.
   • Upload or type key questions for interactive interviews that adjust to respondent's answers.

4. Understand Users’ Thoughts and Feelings:

   • Analyze customer feedback patterns to uncover underlying trends, motivations, and thoughts.
   • Gain detailed insights into customer experiences and preferences through AI-powered analyses.

5. Machine Learning Benefits:

   • Stay ahead of the curve by identifying changes in market indicators with Spatial's machine learning models.
   • Receive real-time data analysis for immediate insights crucial for business decisions.

6. Market Understanding:

   • Gain in-depth insights into your market through dynamic interviews, feedback analysis, and trend identification.
   • Track changes in key market indicators for actionable intelligence in strategic decision-making.

7. Integration and Usability:

   • Seamlessly integrate with various tools like Amplitude, Mixpanel, and Slack for enhanced functionality.
   • Conduct usability testing, embed product demos, and utilize HTTP API for custom applications.

8. Customer Engagement:

   • Collect insights based on customer actions, facilitate customer discovery, and fast-track validation with embedded demos.
   • Drive understanding and growth with actionable intelligence delivered by Spatial.

Remember to explore further functionalities, read the terms of different subscription plans (Free, Pro, Enterprise), and make the most of Spatial’s features for optimum results.