Reviewly
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Reviewly helps businesses collect and respond to Google reviews using AI for personalized responses and real-time monitoring.
What is Reviewly?
Reviewly is a tool that helps businesses collect and respond to Google reviews more effectively by utilizing AI technology to generate personalized review options and responses. It simplifies the process of collecting feedback through SMS invitations and automated systems. Reviewly offers features like AI-generated reviews, personalized business responses, and real-time Google reputation monitoring. It is designed to cater to businesses of all sizes, from small local businesses to large corporations, aiming to enhance their online reputation and search rankings. Additionally, Reviewly provides different pricing plans based on the volume of feedback requests and offers a free trial to experience its features before committing to a subscription.
Who created Reviewly?
Reviewly was founded by an individual who implemented AI technology to assist businesses in collecting and managing reviews effectively. The company caters to businesses of all sizes, from small local establishments to large corporations, helping them enhance their online reputation through AI-crafted review options and personalized customer responses. Reviewly offers a range of subscription plans tailored to different business needs, facilitating quick review collection and response automation. Additionally, the platform provides white label options for agency resellers and businesses with multiple locations, allowing for brand customization and streamlined management.
What is Reviewly used for?
- Improve or grow online rating and number of reviews through SMS and integration partners
- Generate valuable feedback and obtain positive reviews with every new customer on autopilot
- Monitor and respond to new Google reviews
- AI-generated reviews for personalized responses
- Request customer feedback via SMS
- AI-assisted draft review responses
- Real-time Google reputation monitoring
- Instant SMS notifications and alerts
- Kiosk mode to add new customers
- Connect to any Zapier application
- Generate valuable feedback and obtain positive reviews with new customers on autopilot
- Automate feedback and review process through integration partners
- Enhance online reputation for businesses of all sizes
- Generate personalized responses to customer reviews with AI assistance
- No credit card trial experience available
- Easy review collection with AI-drafted reviews
- Effective SMS invitations for feedback collection
- Personalized business responses to engage with customers
- Automated SMS review collection
- AI-Assisted Drafts for Customer Reviews
- Direct Partner API Integrations
- Priority Support Queueing
Who is Reviewly for?
- Business owners
- Marketing Agencies
- Multi-location businesses
- Single location business owners
- Medium to high volume businesses
- Businesses that do not collect mobile numbers or use Reviewly Plate
- Companies of all sizes
- Resellers
- Businesses that do not collect mobile numbers or use the Reviewly Plate
How to use Reviewly?
To use Reviewly effectively, follow these steps:
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Setting Up:
- Start by connecting your Google Business Profile and confirming your feedback settings.
- Add your customers to the platform to begin sending review requests.
- Benefit from an easy 3-click setup process.
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Review Collection:
- Initiate automated SMS review collection with a high open rate of 98%.
- Utilize AI-generated reviews to provide personalized responses efficiently.
- Enjoy the benefits of AI technology drafting responses for you, saving time and ensuring every review receives attention.
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Engagement and Monitoring:
- Get AI assistance in generating positive and valuable reviews that enhance your online reputation.
- Receive real-time Google reputation monitoring and instant SMS notifications for new reviews.
- Engage with customers seamlessly through automated feedback systems.
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Personalized Responses:
- Use AI to generate personalized responses to customer reviews effortlessly.
- Enhance your online presence and search rankings by engaging with customers effectively.
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Free Trial and Subscription:
- Experience the full functionalities with a 7-day free trial, enabling you to access all features without any initial commitment.
- Choose from different subscription plans based on your business needs, ranging from monitoring and responding to reviews to generating valuable feedback and positive reviews.
Pros
- Full access during the trial period without restrictions
- AI-Generated Reviews
- Built for businesses of all sizes
- No Credit Card To Get Started
- Effective SMS invitations with a 97% open rate
- Automated engagement for generating positive and helpful reviews efficiently
- Quick setup process with 3 simple steps
- Trusted by businesses of all sizes to enhance online reputation
- 24/7 support options available
- White label options for agency resellers
- Control over branding and customization
- Robust API documentation for businesses of all sizes
- Personalized Business Responses
- Focus on Google Business profile reviews for simplicity and effectiveness
- Effortless collection and response to Google reviews with AI-generated options
Cons
- No information available
- No information available in the documents provided.
- No specific cons or missing features mentioned in the document
- No information regarding cons or missing features provided in the Reviewly documentation.
- Missing feature comparison with other AI tools
- May not provide in-depth analytics
- No mention of integration with major CRM systems
- Pricing may not justify the value for some businesses
- No information provided in the documents about specific cons or missing features of Reviewly
Reviewly Pricing and plans
Paid plans start at $79/Month and include:
- 100 Feedback Requests Per Month
- Manage A Single Business Location
- One-Click Google Business Integration
- Request Customer Feedback via SMS
- AI-Assisted Drafts for Customer Reviews
- Direct Partner API Integrations
Reviewly FAQs
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What happens at the end of the free trial period?
- At the end of the free trial, you will either be automatically rebilled or asked to pick a plan and enter your payment info to continue access, depending on the offer you used to join.
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How does Reviewly collect reviews?
- Reviewly uses SMS text messaging to ask for feedback and collect reviews. The Rapid Reviews process is simple and easy for both the owner and customer, ensuring privacy by assigning a specific private number connecting to Reviewly.ai.
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How can business owners respond to new reviews?
- When a new review is posted to Google, Reviewly texts the business owner an alert with details to generate a response. The business owner can then reply via text message with a personalized response without needing to log in.
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How can customers get started with a review using Reviewly?
- Customers can start with a draft review provided by Reviewly, which they can edit and personalize before posting it to Google for the business. A demo with an AI Reputation Expert can provide more detailed information.
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What support options are available for Reviewly users?
- Users can reach out to [email protected] with their questions or schedule a call with a reputation specialist for assistance. Live support via scheduled Zoom calls is also offered.
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Can users customize their Reviewly experience?
- Reviewly offers white label options for agency resellers and businesses with multiple locations. These options allow users to control branding elements and provide personalized training and support.
Get started with Reviewly
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