Ellie

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Ellie crafts personalized email replies in your style, saving you time while respecting your privacy.

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What is Ellie?

Ellie is an AI email assistant designed to learn from the user's writing style and craft replies as if they were written by the user. It can generate professional, bespoke emails in the user's style, saving time on email responses. Ellie understands email context and can create intelligent replies with a personal touch. Users can teach Ellie new information by providing documents or URLs for it to learn from. Ellie respects user privacy and only uses email replies to generate responses without storing the email data.

Who created Ellie?

Ellie was created by Danielle and James, two nomad developers traveling the world on a small sailboat. They are independent developers with no external funding, emphasizing privacy and ethical data use. Danielle and James have built Ellie as an AI email assistant to automate email replies and save time. The AI tool, Ellie, provides various features for efficiently managing email responses and customizes replies based on the user's writing style.

What is Ellie used for?

Automating email replies
Overcoming reply anxiety
Tool for individuals with dyslexia or for improving language & grammar skills
Automating replies to automated emails
Assisting with dyslexia or language & grammar skills
For small teams who live in their inboxes sending many emails a day
For large teams and enterprise sending hundreds of emails a day
For people who are overwhelmed with emails and need help
Automated email replies for small teams sending many emails a day
Email AI model customization
Email training to learn how to write emails in the user's style
Knowledge base training to provide more relevant replies
Assigning different roles to Ellie based on email type
Integration into team workflows
Providing one-on-one support
Assistance with email reply anxiety
Aiding with dyslexia or language & grammar skills
Automation of replies to automated emails
To generate replies to emails
Smart email crafting with an intelligent AI model
Providing email training based on previous sent emails
Knowledge base training for crafting replies
Assigning different roles based on the type of email being replied to
Team sharing of training material and roles within the team
Providing email support for customers

Who is Ellie for?

Large teams
Enterprise
Large teams and enterprise sending hundreds of emails a day
Small teams who live in their inboxes sending many emails a day
Large teams and enterprises sending hundreds of emails a day
People overwhelmed with emails
Small Business Owners
Customer Support Specialists
Teams and enterprises
Small Teams
Business professionals

How to use Ellie?

To effectively use Ellie, follow these steps:

Choose Your Plan:
- Select the plan that suits your team's needs, whether it's for small, professional, or enterprise-level teams.
Initial Setup:
- After payment, receive a license key for activating the browser extension.
Browser Compatibility:
- Ellie is available as a Chrome or Firefox extension, ensuring seamless integration into your workflow.
Email Client Compatibility:
- Currently fully supported for Gmail and Fastmail, with a toolbar popup available for generating replies in other clients. Full support for other web-based clients is in the pipeline.
Training Ellie:
- Provide up to 1000 previous sent emails for Ellie to learn your style and train its AI model. With Advanced Training, you can teach Ellie specific information to enhance its responses.
Roles Feature:
- Assign different roles to Ellie based on email types. For example, assign Ellie a Customer Support Role to access specific documentation.
Team Sharing:
- Share your AI model, training material, and roles across your entire team for coherent communication.
Specialized Support:
- Benefit from 1-on-1 support specialists to aid in the setup and utilization of Ellie.
Usage Limitations:
- Note that Ellie focuses on replying to emails rather than crafting cold emails. Each plan offers a set number of daily replies based on your subscription.

By following these steps, you can leverage Ellie's AI capabilities to streamline your email communication effectively and efficiently.

Pros

Ellie's developers ensure data privacy and ethical handling of data
Ellie crafts intelligent replies with a personal touch.
Ellie learns from your writing style and creates replies as if they were written by you.
Ellie can provide context-filled email responses for better communication
Ellie supports multiple languages for email replies
Ellie works as a browser extension directly in your inbox
Considerable number of successful email replies generated for customers
Advanced training mechanism allows teaching Ellie information about anything for better replies
Ellie AI assistant learns from your writing style for more personalized replies
Ellie saves time in answering emails.
Ellie ensures privacy and promises not to share or store email data
Availability of 1-on-1 support specialist
Team sharing for AI model, advanced training material, and roles
Ellie can be assigned different roles based on the type of email being replied to
Ellie can learn how to reply exactly like you based on your email archive

Cons

The Basic plan with limited features may not be sufficient for users with more complex email needs.
No explicit mention of integration capabilities with other email tools or CRMs
Limited email client support (fully supporting Gmail and Fastmail)
Higher pricing for larger teams in the Business and Professional plans
Advanced Training may require additional effort to train Ellie
Limited number of replies provided in each plan
Users might face limitations in training Ellie to understand specific or private information due to the reliance on public data and the need for additional Advanced Training functionalities available in the higher-priced plans.
Limited browser support (Chrome and Firefox) may restrict users who utilize different email clients or browsers to access and effectively use Ellie.
The need for additional training to fine-tune Ellie's responses may require extra effort and time investment from the user, which could be a drawback for those seeking a more straightforward AI email assistant.
Ellie's privacy policy, while emphasizing data security, might still raise concerns for users who are sensitive about sharing email content with third-party services.
The tool's effectiveness heavily relies on the quality of training data provided by the user, potentially leading to suboptimal replies if the training data is not extensive or representative enough.
The AI model used (GPT-4) may not be always perfect for complex email scenarios, requiring more fine-tuning or training for better performance.
Advanced features like Roles and Knowledge base training are only available in the higher-priced plans, limiting access to more advanced functionalities for users on lower plans.
Ellie might not be compatible with all email clients and is currently fully supported only by Gmail and Fastmail.
Training AI and generating content costs a fair amount of money, as Ellie is a paid service

Pros

Cons

Ellie's developers ensure data privacy and ethical handling of data
Ellie crafts intelligent replies with a personal touch.
Ellie learns from your writing style and creates replies as if they were written by you.
Ellie can provide context-filled email responses for better communication
Ellie supports multiple languages for email replies
Ellie works as a browser extension directly in your inbox
Considerable number of successful email replies generated for customers
Advanced training mechanism allows teaching Ellie information about anything for better replies
Ellie AI assistant learns from your writing style for more personalized replies
Ellie saves time in answering emails.
Ellie ensures privacy and promises not to share or store email data
Availability of 1-on-1 support specialist
Team sharing for AI model, advanced training material, and roles
Ellie can be assigned different roles based on the type of email being replied to
Ellie can learn how to reply exactly like you based on your email archive

The Basic plan with limited features may not be sufficient for users with more complex email needs.
No explicit mention of integration capabilities with other email tools or CRMs
Limited email client support (fully supporting Gmail and Fastmail)
Higher pricing for larger teams in the Business and Professional plans
Advanced Training may require additional effort to train Ellie
Limited number of replies provided in each plan
Users might face limitations in training Ellie to understand specific or private information due to the reliance on public data and the need for additional Advanced Training functionalities available in the higher-priced plans.
Limited browser support (Chrome and Firefox) may restrict users who utilize different email clients or browsers to access and effectively use Ellie.
The need for additional training to fine-tune Ellie's responses may require extra effort and time investment from the user, which could be a drawback for those seeking a more straightforward AI email assistant.
Ellie's privacy policy, while emphasizing data security, might still raise concerns for users who are sensitive about sharing email content with third-party services.
The tool's effectiveness heavily relies on the quality of training data provided by the user, potentially leading to suboptimal replies if the training data is not extensive or representative enough.
The AI model used (GPT-4) may not be always perfect for complex email scenarios, requiring more fine-tuning or training for better performance.
Advanced features like Roles and Knowledge base training are only available in the higher-priced plans, limiting access to more advanced functionalities for users on lower plans.
Ellie might not be compatible with all email clients and is currently fully supported only by Gmail and Fastmail.
Training AI and generating content costs a fair amount of money, as Ellie is a paid service

Ellie FAQs

Can I use Ellie to write cold-emails?: No. Ellie will only write replies to emails, not cold emails.

What is a reply?: Each plan gives you a certain number of replies. This is how many emails Ellie can write for you per day.

What's the difference between the AI models?: The current most advanced model is called GPT-4, capable of advanced instruction and creativity. On the Professional plan, a further fine-tuned model can be created using your email history.

What is Advanced Training?: Advanced Training lets you further train Ellie to understand more specific or private information by uploading text documents or URLs for Ellie to learn.

What are roles for?: Roles feature allows specifying different positions for Ellie, each with different training sets, such as assigning a 'Customer Support Specialist' role.

Does Ellie read my emails?: No, Ellie doesn't access your emails. Providing example email data helps the AI match your style better, and it reads recent replies for context to generate relevant replies.

What browsers are supported?: Ellie is available as a Chrome or Firefox Extension, with full support for Gmail and Fastmail and partial support for other web-based clients like Outlook and Apple Mail.

Why is there a limit on the number of replies?: Training AI and generating content costs money, hence the need for paid plans to access more replies.