Eficode

What is Eficode?

Eficode is a company that offers a Jira Support Bot powered by AI to enhance team efficiency and streamline issue management in Jira. The bot serves as a guide to help set up workflows, customize fields, and simplify complex tasks like permission schemes and dashboard creations. Additionally, besides automated support, Eficode provides human support from Atlassian experts for personalized advice based on specific needs. Eficode has over 16 years of experience supporting more than 500 organizations with Atlassian tools and has received awards as an Atlassian Partner of the Year. They offer full-stack subscription solutions for Atlassian tools, aiming to make software development more predictable, transparent, and cost-effective for organizations.

Eficode emphasizes making software development predictable, transparent, and cost-effective to help organizations compete, lead with innovation, and minimize costs. Their solutions and services cater to all development needs, focusing on empowering organizations through knowledge sharing rather than dependency on individuals. They provide educational resources, free business case calculators, expert consultations, and newsletter updates to keep clients informed and supported in their software development journey.

Who created Eficode?

Eficode was founded by Ilari Nurmi in 2005. The company specializes in providing full-stack subscription solutions for Atlassian tools to enhance team efficiency and streamline issue management. Eficode launched on October 6, 2023, and has over 16 years of experience supporting more than 500 organizations across various industries. They have received multiple awards as an Atlassian Partner of the Year and focus on offering personalized advice and expert support to users of their AI-powered Jira Support Bot.

What is Eficode used for?

• Enhancing team efficiency and streamlining issue management in Jira
• Automating tasks and providing instant answers to common queries related to Jira
• Providing step-by-step guidance for setting up new workflows
• Assisting with custom fields in Jira
• Simplifying complex tasks like permission schemes and dashboard creations
• Offering personalized advice from Atlassian experts
• Supporting all Atlassian products including those deployed in Atlassian Cloud or Data Center
• Providing SLAs for support case response time
• Offering practical configuration and administration support for Atlassian products
• Providing Technical Account Management for strategic and technical support
• Enhance team efficiency in Jira
• Streamline issue management in Jira
• Automate tasks in Jira
• Provide instant answers to common queries in Jira
• Provide step-by-step guidance for setting up workflows in Jira
• Assist with custom fields in Jira
• Simplify complex tasks like permission schemes in Jira
• Simplify dashboard creations in Jira
• Offer personalized advice from Atlassian experts
• Support all Atlassian products and Marketplace applications
• Enhance team efficiency and streamline issue management in Jira
• Automate tasks and provide instant answers to common queries related to Jira
• Provide step-by-step guidance for setting up new workflows in Jira
• Simplify complex tasks like permission schemes and dashboard creations in Jira
• Offer personalized advice from Atlassian experts based on specific needs
• Provide full-stack subscription solution for all Atlassian tools
• Support Atlassian products including those deployed in Atlassian Cloud or Data Center
• Offer SLAs for support case response time for Atlassian products
• Provide Technical Account Management for strategic and technical support

Who is Eficode for?

• Atlassian experts
• Software developers
• Team efficiency management professionals
• Workflow specialists
• Custom fields assistants
• Complex tasks simplification specialists
• Technical consultants
• Strategic support providers
• IT professionals
• Agile practitioners
• Agile teams

How to use Eficode?

To use Eficode effectively, follow these steps:

1. Utilize the Jira Support Bot: This AI-powered tool assists in enhancing team efficiency by automating tasks, providing instant answers, and offering step-by-step guidance for setting up workflows and simplifying complex tasks like permission schemes and dashboard creations.

2. Access Expert Support: While the support bot handles most queries, users can contact Atlassian experts for personalized advice tailored to their specific needs.

3. Explore Additional Services: Eficode offers a full-stack subscription solution for Atlassian tools, encompassing support, administration, management, coaching, mentoring, and technical consultancy.

4. Benefit from Atlassian Support: Expect comprehensive support for Atlassian products, including assistance with Atlassian Cloud or Data Center deployment, support for Marketplace applications, SLAs for support response time, configuration support, health checks, implementation guidance, and more.

5. Optional Add-On Services: Consider opt-in services like Technical Account Management for strategic and technical support to help reach long-term objectives and provide business-level guidance.

By following these steps, you can maximize the efficiency of Eficode tools and services, ensuring a streamlined and productive experience for your software organization.