Deskflow AI

What is Deskflow AI?

Deskflow AIis an employee experience platform powered by conversational AI designed for mid-size organizations. It features an AI assistant named Alfred, trained on the company's internal knowledge base, to provide automated support for handling repetitive tasks and common queries. Alfred improves productivity by automating tasks, integrating with HRIS and ITSM systems, saving time on employee communication, and assisting in reducing employee churn through seamless experiences. Alfred is capable of providing human-like automated responses to queries and requests, auto-creating and assigning tickets, and integrating across multiple platforms for improved efficiency. The platform aims to improve HR/IT productivity, reduce response times, increase efficiency, and lower costs by streamlining processes and providing quick access to crucial information.

Who created Deskflow AI?

Deskflow was created by a company providing AI-powered employee experience solutions for mid-size organizations. Launched on May 19, 2023, Deskflow's AI assistant "Alfred" is central to its services, automating tasks, improving HR/IT productivity, and providing human-like responses to over 100,000 common queries.

What is Deskflow AI used for?

• Effortless Communication
• Increases efficiency
• Improves HR/IT productivity
• Handles repetitive tasks faster
• Reduces response times
• Automates HR and IT support
• Frees up help desk
• Reduces employee churn
• Speedy access to information
• Saves time on employee communication

Who is Deskflow AI for?

• HR Professionals
• IT professionals
• Help Desk Teams

How to use Deskflow AI?

Deskflow is an automated platform designed for mid-size organizations to enhance HR and IT productivity. Here is a step-by-step guide on how to use Deskflow effectively:

1. Sign Up: Create an account on Deskflow to access the platform.

2. Explore Features: Familiarize yourself with Deskflow's features such as handling repetitive tasks, improving HR/IT productivity, and providing human-like automated responses.

3. Training Alfred: Understand that Alfred is Deskflow's AI assistant trained on the internal knowledge base. It handles common queries and requests from agents or employees.

4. Automation: Let Alfred automate repetitive HR and IT tasks by creating and assigning tickets based on the content of requests, thus improving team productivity significantly.

5. Reduce Churn: Utilize Deskflow to create seamless experiences for employees, positively impacting employee satisfaction and reducing churn rates.

6. Efficient Communication: Benefit from Deskflow's automation in employee communication, saving up to 90% of time spent on communication tasks.

7. Ticket Management: Allow Alfred to auto-create and assign tickets on help desk software, ensuring efficient handling of tasks and issues.

8. Resolve Issues: Leverage Deskflow to reduce the time required to address employee issues by 50%, leading to more efficient workflow and problem resolution.

9. Integrations: Take advantage of Deskflow's integrations across multiple platforms, ensuring compatibility with various IT systems for seamless operations.

10. Cost Savings: Recognize the cost-saving benefits of Deskflow by freeing up HR and IT teams to focus on critical tasks, ultimately saving time and resources.

11. Book a Demo: Consider booking a demo on the Deskflow website to further explore and understand how the platform works.

By following these steps, you can effectively utilize Deskflow to streamline HR and IT processes, improve productivity, and enhance employee experiences.