CoxPost
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CoxPost automates social media management, marketing, and customer support with AI chatbots for various businesses.
What is CoxPost?
CoxPost is an AI-powered tool that integrates social media management and marketing automation features. It includes functionalities like an AI-powered chatbot builder for Facebook and Instagram, automated comment reply, eCommerce capabilities for selling products through Messenger and Instagram DMs, lead generation, email marketing, and SMS marketing. Users can create and customize chatbots, automate replies on social media, schedule posts in advance, manage multiple social media platforms for customer support, and more. CoxPost is suitable for various businesses across industries such as pet grooming, cleaning services, recruiting, sports, photography, tutoring, automotive, restaurants, legal, and financial services, among others. The tool offers simple pricing plans for small businesses with monthly and yearly subscription options.
Who created CoxPost?
Coxpost was created by David Mark. It is an AI-powered tool launched on September 23, 2023. The platform combines social media management and marketing automation features, offering functionalities such as an AI-powered chatbot builder for Facebook and Instagram, automated comment replies, eCommerce capabilities, lead generation, email marketing, and SMS marketing. Coxpost is designed to cater to various businesses and service providers across different industries with a simple pricing plan for small businesses.
What is CoxPost used for?
- Email marketing
- Create and customize chatbots using a drag and drop builder
- Engage with the audience by automatically replying to comments on Facebook and Instagram
- Schedule posts across various social media platforms in advance
- Simplify Google My Business services for marketing purposes
- Manage multiple social media platforms to provide 24/7 customer support
- Collect email IDs inside Messenger for email marketing campaigns
- Segment email lists
- Create beautiful email templates
- Collect phone numbers inside Messenger for SMS marketing
- Sell goods, schedule meetings, nurture leads, and develop relationships through Messenger, Instagram, or WooCommerce integration
- AI-powered chatbot builder for Facebook and Instagram
- Automated comment reply on Facebook and Instagram
- eCommerce capabilities for selling products within Messenger and Instagram DMs
- Lead generation from social media chats
- SMS marketing
- Post scheduling across various social media platforms
- Manage multiple social media platforms for 24/7 customer support
Who is CoxPost for?
- Small Business
- Freelancers
- Teams
- Digital Agency
- Pet Groomers
- Cleaning Services
- Recruiting & HR
- Sports & Training
- Photography Tutor
- Automotive Service
- Movie Theater/Concert Seating
- Tutor & Education Center
- Hairdresser Salon
- Home Services
- Restaurant Reservation
- Gym & Yoga Trainer
- Coach & Trainers
- Music Teacher
- Sales & Marketing
- Legal & Financial Services
- Tech support
- Professional services
- Personal Service
- Movie Theater/ Concert Seating
How to use CoxPost?
CoxPost is a versatile AI-powered tool that offers various features for social media management and marketing automation. To use CoxPost effectively, follow these steps:
- Chatbot Development: Use the drag-and-drop builder to create AI-powered chatbots for Facebook and Instagram.
- Automated Comment Replies: Engage with your audience by setting up automated replies on Facebook and Instagram.
- Ecommerce Integration: Utilize the tool for selling products within Messenger and Instagram DMs.
- Lead Generation: Generate leads from social media chats to grow your customer base.
- Email Marketing: Collect email IDs within Messenger for targeted email campaigns.
- SMS Marketing: Collect phone numbers within Messenger and segment lists for SMS marketing.
- Scheduled Social Media Posts: Schedule posts in advance across different social media platforms.
- Google My Business Integration: Simplify marketing with Google My Business services.
- Customer Support: Manage multiple social media platforms to provide 24/7 customer support.
- Pricing Plans: Choose a suitable monthly or yearly subscription plan with discounts available.
- Cancellation and Refunds: Cancel your subscription at any time and inquire about refunds as needed.
By following these steps, you can efficiently utilize CoxPost to enhance your social media marketing and customer engagement strategies.
Pros
- Combines social media management and marketing automation features
- Simple pricing plan for small businesses
- Offers options for businesses to sell goods, schedule meetings, nurture leads, and collect contact information through Messenger, Instagram, or WooCommerce integration
- Facilitates SMS marketing by enabling users to collect phone numbers inside Messenger and export external lists
- Ability to schedule posts across various social media platforms in advance
- SMS marketing
- Email marketing
- Lead generation from social media chats
- E-commerce capabilities for selling products within Messenger and Instagram DMs
- Automated comment reply on Facebook and Instagram
- AI-powered chatbot builder for Facebook and Instagram
- Offers a simple pricing plan for small businesses with monthly and yearly subscription options
- Enables SMS marketing and list segmentation
- Facilitates email marketing with features like email list segmentation and beautiful email templates
- Provides lead generation from social media chats
Cons
- Cost changes may affect users returning after dropping their membership
CoxPost FAQs
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Can charities and non-profit organizations get a discount?
- Yes. Charities and non-profit organizations can take advantage of a 50% discount. Simply get in touch with CoxPost and provide supporting documentation, like a copy of your 501(c)(3).
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Is there a free account option for social media accounts?
- Yes, every tenth social account is free for every nine, meaning you will only be charged for 18 out of CoxPost's 20 social media accounts.
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How can I cancel my subscription?
- You can cancel your subscription at any time by navigating to Settings → Billing. If you do not request a refund, you can use the paid version until the end of the subscription or trial period.
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What happens if my payment fails multiple times?
- If your recurring payment fails three times in a row, you will automatically be downgraded to the free version.
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Is there a refund policy?
- For each payment, there is a 14-day window to request a full refund. After this period, you are still eligible for a refund, but it will be prorated based on the time used and the annual discount will be forfeited.
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How can I contact support?
- You can contact CoxPost support via live chat, email, help center, or virtual entertainment when they are online. Support is available from 9:00 AM to 12:00 AM (CET) Monday through Friday, with limited support after hours and on weekends.
Get started with CoxPost
CoxPost reviews
Aamir Khan
December 16, 2024
What do you like most about using CoxPost?
The automation features are quite helpful, especially the ability to schedule posts in advance. It saves a lot of time.
What do you dislike most about using CoxPost?
The AI chatbot functionality feels limited. It doesn’t always understand customer queries accurately, leading to confusion.
What problems does CoxPost help you solve, and how does this benefit you?
It helps in managing multiple social media accounts simultaneously, but I still find myself needing to step in frequently due to the chatbot errors.
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Fatima Zahra
January 8, 2025
What do you like most about using CoxPost?
I appreciate the email marketing integration. It allows me to reach out to customers easily.
What do you dislike most about using CoxPost?
The interface is not very user-friendly. It took me a while to figure out how to use all the features effectively.
What problems does CoxPost help you solve, and how does this benefit you?
It streamlines the communication process with customers, but I still prefer manual responses for complex inquiries.
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Bilal Ahmed
December 15, 2024
What do you like most about using CoxPost?
The lead generation feature is quite effective. I've seen an increase in inquiries since using it.
What do you dislike most about using CoxPost?
Sometimes, the automated replies come off as impersonal, which can affect customer relationships.
What problems does CoxPost help you solve, and how does this benefit you?
It helps reduce my workload by automating responses and managing posts, allowing me to focus on other aspects of my business.
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