Bolna
4.73
0
Bolna builds and deploys voice-based AI agents for automating calls and tasks in multiple languages.
Bolna Reviews
4.73
Based on 11 reviews
How would you rate Bolna?
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Aarav Kumar
March 2, 2025
What do you like most about using Bolna?
I love how intuitive and fast it is to create voice-based AI agents. The ability to set up a fully functional agent in under five minutes is a game-changer for our team.
What do you dislike most about using Bolna?
Sometimes, the accent recognition can falter with certain dialects, but it’s improving with each update.
What problems does Bolna help you solve, and how does this benefit you?
Bolna has significantly reduced the time spent on initial customer inquiries, allowing our team to focus on more complex issues. It has streamlined our customer service operations and increased overall efficiency.
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Kai Wang
February 24, 2025
What do you like most about using Bolna?
The AI’s ability to learn from past interactions is impressive and really enhances the user experience.
What do you dislike most about using Bolna?
It could benefit from more advanced analytics features, but the current offerings are decent.
What problems does Bolna help you solve, and how does this benefit you?
Bolna has been invaluable in automating our appointment scheduling process, which has saved us countless hours.
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Santiago Lopez
February 22, 2025
What do you like most about using Bolna?
The infinite memory feature is impressive; it allows the agents to maintain context across calls, which enhances user experience.
What do you dislike most about using Bolna?
It can sometimes take a while to load the dashboard, but once it's up, everything runs smoothly.
What problems does Bolna help you solve, and how does this benefit you?
Bolna automates our candidate screening process, saving us hours of manual work and allowing us to focus on the best candidates.
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Yusuf Abdullah
February 16, 2025
What do you like most about using Bolna?
The capability to handle interruptions in conversations makes the AI feel much more human-like, which is a huge plus for customer engagement.
What do you dislike most about using Bolna?
There are occasional glitches during high traffic times, but it’s not frequent enough to be a major issue.
What problems does Bolna help you solve, and how does this benefit you?
Bolna enables us to streamline our communication processes in the lending sector, allowing for quicker responses and improved client relations.
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Amira Hussein
February 2, 2025
What do you like most about using Bolna?
I appreciate how user-friendly the platform is. It’s easy for anyone to jump in and start creating agents.
What do you dislike most about using Bolna?
The transition between languages can sometimes be a bit slow, but it’s a minor issue.
What problems does Bolna help you solve, and how does this benefit you?
Bolna helps us handle customer inquiries 24/7, which has greatly increased our service availability.
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Nia Cheng
January 25, 2025
What do you like most about using Bolna?
The user-friendly interface makes it easy for anyone on the team to create and manage AI agents without a technical background.
What do you dislike most about using Bolna?
I found the documentation a bit overwhelming at first; it could be more organized for new users.
What problems does Bolna help you solve, and how does this benefit you?
It helps us automate routine tasks in customer service, which frees up our staff to handle more complex queries, enhancing customer satisfaction.
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Zara Patel
January 23, 2025
What do you like most about using Bolna?
The versatility in application—from customer service to entertainment—is impressive.
What do you dislike most about using Bolna?
The pricing could be more competitive compared to some alternatives, especially for small businesses.
What problems does Bolna help you solve, and how does this benefit you?
It assists in automating customer feedback collection, which has provided valuable insights into our service quality.
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Sofia Petrov
January 14, 2025
What do you like most about using Bolna?
The ability to deploy agents in multiple languages is crucial for our international operations.
What do you dislike most about using Bolna?
Sometimes, the voice recognition struggles with background noise, which can be problematic in busy environments.
What problems does Bolna help you solve, and how does this benefit you?
It streamlines our customer support process, ensuring that we can handle queries efficiently, regardless of language.
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Hassan Ali
January 11, 2025
What do you like most about using Bolna?
The AI's ability to mimic human voices closely is remarkable and makes conversations feel natural.
What do you dislike most about using Bolna?
At times, the setup process can feel lengthy, particularly for more complex agents.
What problems does Bolna help you solve, and how does this benefit you?
Bolna has revolutionized our approach to customer inquiries, allowing for a more efficient handling of calls and higher customer satisfaction.
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Elena Martinez
January 10, 2025
What do you like most about using Bolna?
The multilingual support is fantastic! We can cater to a diverse customer base without needing multiple solutions.
What do you dislike most about using Bolna?
I wish there were more customization options for the voice modulation feature, but it still works well overall.
What problems does Bolna help you solve, and how does this benefit you?
It helps in automating lead qualification calls, which has improved our conversion rates significantly. We can now handle more inquiries without compromising on quality.
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Lila Nguyen
January 9, 2025
What do you like most about using Bolna?
I appreciate the comprehensive support and documentation provided, which makes troubleshooting much easier.
What do you dislike most about using Bolna?
The initial learning curve can be steep for some users, but it’s worth the effort.
What problems does Bolna help you solve, and how does this benefit you?
Bolna has enabled us to automate our customer service calls, which has saved significant time and improved response rates.
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