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1Flow

1Flow creates personalized surveys to reduce user churn, offering a free trial and integration with HubSpot.
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1Flow

What is 1Flow?

1Flow is a data-driven survey platform that offers a 14-day unlimited use free trial without the need for a credit card. It provides features such as customizable user research surveys, personalized user experiences, localization options in over 30 languages, and the ability to embed images and videos in surveys. The platform uses AI to create personalized surveys based on specified goals, helping reduce user churn by providing significant user insights and personalized experiences. Users can customize survey designs to match their branding and segment users based on specific events and attributes, ensuring relevant feedback collection and a personalized user experience at scale. Additionally, 1Flow offers ultra-performant SDKs, allows for both recurring and one-time surveys, and integrates with platforms like HubSpot, providing actionable user insights and aiding in user retention and satisfaction. The platform also supports unlimited surveys and responses, team member invites, and provides GDPR compliance and secure data practices.

Who created 1Flow?

1Flow was created by a team that established the platform with a focus on personalized surveys using artificial intelligence. The company was launched on December 21, 2023, offering features such as customizable surveys, user segmentation, and AI-generated survey creation in under five seconds. The company ensures data privacy and security standards, hosting servers and databases in the EU and conducting annual penetration testing. The platform offers a 14-day free trial without the need for a credit card, allowing users to access all features without limits.

What is 1Flow used for?

  • Personalized user experience
  • Customization to match branding
  • Reduce user churn by providing insights to understand user expectations and reasons for leaving
  • Customize survey designs by adjusting colors, fonts, widget positions, and window sizes
  • Segment users based on events and attributes for targeted feedback collection
  • Personalize surveys with user data to increase conversions and provide unique experiences
  • Generate customized user research surveys in seconds with AI integration
  • Integrate with platforms like HubSpot for data synchronization and customer satisfaction monitoring
  • Embed images and videos in surveys for engaging and informative content
  • Localize surveys in over 30 languages to extend reach and enhance customer experience
  • Provide real-time reports and insights on user responses for prompt decision-making
  • Create recurring and one-time surveys for specific research or continuous customer satisfaction tracking
  • 1Flow helps businesses convert users into repeat customers by offering actionable user insights.
  • 1Flow assists in reducing user churn by providing significant user insights.
  • 1Flow enables businesses to segment users, collect relevant feedback, and offer personalized experiences.
  • 1Flow allows for customization of survey designs to align with brand aesthetic.
  • 1Flow provides user segmentation based on specific events and attributes.
  • 1Flow offers data-driven analysis of user behavior for decision-making.
  • 1Flow integrates with platforms like HubSpot for data synchronization and user monitoring.
  • 1Flow allows embedding of images and videos in surveys for user education and engagement.
  • 1Flow provides localization options in over 30 languages for global reach.
  • 1Flow personalizes surveys with tailored messaging using tracked user data.
  • Create personalized surveys using AI in under five seconds
  • Reduce user churn by providing significant user insights
  • Customize survey designs to align with brand aesthetic
  • Achieve user segmentation based on specific events and user attributes
  • Provide data-driven approach using quantifiable data for analyzing user behavior
  • Access reporting and insights dashboard for informed decision-making
  • Integrate with platforms like HubSpot to monitor user data and events
  • Embed images and videos in surveys for interactive experience
  • Localization options available in over 30 languages
  • Personalize surveys with user data for increased conversion and user delight
  • Customizable user research surveys
  • User segmentation based on events and attributes
  • Data-driven user segmentation
  • Embedded images and videos in surveys
  • Localization in over 30 languages
  • Recurring and one-time surveys
  • Ultra-performant SDKs for minimal app slowdown
  • Integration with platforms like HubSpot

Who is 1Flow for?

  • Marketing professionals
  • Product Managers
  • User Experience (UX) researchers
  • Customer Success Managers
  • Customer Experience Managers
  • Product designers
  • Mobile app developers
  • In-Product Survey Software for SaaS and Mobile Apps
  • Actionable user insights
  • Customer conversion facilitation
  • User research capability
  • User feedback automation
  • Customer-centric companies
  • CX Managers
  • UX Researchers
  • Customer service representatives
  • Sales Representatives
  • Project managers
  • Data Analysts
  • Business analysts
  • Customer support professionals

How to use 1Flow?

To use 1Flow effectively, follow these steps:

  1. Specify Your Goal: Begin by articulating your goal or objective for creating a survey on 1Flow.

  2. Create a Survey: Utilize 1Flow's AI feature to generate a customized user research survey in under five seconds based on your specified goal.

  3. Customize the Design: Tailor the survey design to match your brand aesthetic by adjusting colors, fonts, and selecting widget positions and window sizes.

  4. Segment Users: Segment your users based on specific events and attributes to target them effectively and collect relevant feedback.

  5. Personalize Surveys: Enhance user experience by personalizing surveys with user data, thereby increasing conversion rates and user satisfaction.

  6. Utilize Reporting Dashboard: Access the reporting and insights dashboard on 1Flow to gain actionable insights from user feedback and make informed decisions.

  7. Integrate with Other Platforms: Enjoy seamless integration with platforms like HubSpot for enhanced monitoring and improved customer satisfaction.

  8. Embed Images and Videos: Illustrate product features using images and videos embedded in your surveys to engage users effectively.

  9. Localization Options: Utilize 1Flow's localization feature in over 30 languages to provide a multilingual experience for global users.

  10. Accessible Data: Benefit from the secure and GDPR-compliant nature of 1Flow, ensuring data privacy and safety for you and your users.

By following these steps, you can effectively leverage 1Flow to create personalized surveys, reduce user churn, and enhance user experience while gaining valuable insights for your business.

Pros
  • In-app survey platform
  • Actionable user insights
  • Helps reduce user churn
  • Facilitates customer conversion
  • Customizable user research surveys
  • Quick survey creation
  • Various design customization options
  • Align surveys with branding
  • Data-driven user segmentation
  • Relevant feedback collection
  • Personalized user experience
  • Out-of-the-box reporting
  • Insights dashboard
  • Data integration with platforms
  • HubSpot, Segment, Amplitude compatibility
Cons
  • No A/B Testing
  • No multi-channel support
  • No off-app surveys
  • Limited data integration platforms
  • No real-time reporting
  • Limited localization (30+ languages)
  • No pre-made survey templates
  • No sentiment analysis feature
  • No customer support options
  • Insufficient spamming protection details

1Flow FAQs

How does 1Flow use AI to create personalized surveys?
1Flow employs artificial intelligence in the creation of personalized surveys by allowing team members to specify a goal. Based on this goal, the AI generates a customized user research survey in under five seconds, leveraging its domain expertise for tailored surveys.
How can 1Flow help reduce user churn?
1Flow helps reduce user churn by providing significant user insights that help businesses understand user expectations and the reasons for user departure. It enables businesses to segment users, collect more relevant feedback, and offer personalized experiences, ultimately improving user retention.
What is the process for customizing survey designs on 1Flow?
To customize survey designs on 1Flow, users can adjust color and font to match their brand aesthetic, select widget positions, and window sizes for a native brand experience, fostering superior user experience.
What kind of user segmentation can be achieved with 1Flow?
Businesses can achieve user segmentation based on specific events and attributes with 1Flow, allowing them to target users by actions taken or not taken. This facilitates collecting the most relevant feedback and providing a personalized experience at scale.
What does 'data-driven' mean in the context of 1Flow?
'Data-driven' in the context of 1Flow involves using quantifiable data to analyze user behavior and support decision-making. It allows segmentation based on specific events and attributes to collect more relevant feedback, leading to personalized experiences and improved user satisfaction.
How do I gain access to the reporting and insights dashboard on 1Flow?
Access to the reporting and insights dashboard on 1Flow is provided as a built-in feature. This dashboard offers out-of-the-box insights and reporting, assisting businesses in making informed decisions based on actionable user feedback.
Can 1Flow integrate with platforms like HubSpot?
Yes, 1Flow seamlessly integrates with platforms like HubSpot, enabling the transmission of user attribute data and events. This integration allows businesses to monitor NPS, preferences, and use cases to enhance customer satisfaction and retention.
Is it possible to embed images and videos in 1Flow surveys?
Yes, 1Flow allows the embedding of images and videos in surveys, facilitating the illustration of product functionalities or features. This capability serves as a valuable tool for user education or engagement.

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