Postguard
4.70
0
PostGuard automates and moderates social media comments using AI, with features like auto-replies and sentiment analysis.
What is Postguard?
PostGuard is an AI-powered social media management tool that automates and moderates social media comments for businesses. It offers features such as auto-reply to comments, manual review before publishing, hiding inappropriate comments, advanced sentiment analysis, and guides user actions. PostGuard operates 24/7, supports customization of brand tone and social media strategy, and can be used by businesses of various sizes. It currently supports Facebook but will extend its services to Instagram in the future. PostGuard is multilingual, supporting several languages, and requires a subscription for usage with different plans available based on business needs.
Who created Postguard?
Postguard was created by a team of developers led by its founder, who is not explicitly mentioned in the provided documents. The company was launched on August 31, 2023. Postguard is an AI-powered tool designed to automate and moderate social media comments for businesses. It offers features such as crafting responses to comments, auto-reply systems, sentiment analysis, and managing social media interactions efficiently. Postguard also helps in maintaining a healthy and engaging digital space by identifying and hiding inappropriate comments. The tool supports various business sizes, operates 24/7, and can handle multiple Facebook pages simultaneously. Postguard is available through subscription plans tailored to different needs.
What is Postguard used for?
- Automates social media moderation
- Auto-reply to comments
- Manual review before publishing
- Auto Comment Management system
- Hides inappropriate comments
- Advanced sentiment analysis
- Guides user actions
- Customizable brand tone
- Adjustable social media strategy
- Maximizes ROI
- 24/7 operation
- Promotes user engagement
Who is Postguard for?
- Social media managers
- Digital marketers
- Brand managers
- Small Business Owners
- Large Enterprise Executives
- Customer support teams
- Marketing professionals
- Business owners
- Customer service representatives
- Digital Marketing Specialists
- Public Relations Specialists
- Brands and Businesses of Various Sizes
- Businesses of various sizes
- Newcomers to social media management
- Growing businesses with multiple pages
- Large businesses needing broad insights and advanced management
How to use Postguard?
To use PostGuard, follow these steps:
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Import Facebook Pages: Begin by importing your Facebook pages to PostGuard using the official and Meta Approved Facebook app.
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Set Behavior Rules: Tell PostGuard in natural language how to behave, such as deciding whether to automatically publish responses or require manual approval.
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Utilize Features: Take advantage of PostGuard's features like auto-reply system, advanced sentiment analysis, and automated comment management to enhance your social media interactions.
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Customize Brand Tone: Customize PostGuard according to your brand tone and social media strategy to maintain a consistent and personalized engagement with your audience.
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Choose a Plan: Select a plan based on your business size and needs - Starter for newcomers, Small Business for growing businesses, or Enterprise for large businesses.
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Monitor and Engage: Keep track of PostGuard's management of comments, engage with potential engagements, and enjoy the benefits of improved ROI and user engagement.
By following these steps, you can effectively leverage PostGuard to automate and enhance your social media presence on Facebook.
Pros
- Automates social media moderation
- Auto-reply to comments
- Manual review before publishing
- Auto Comment Management system
- Hides inappropriate comments
- Advanced sentiment analysis
- Guides user actions
- 24/7 operation
- Customizable brand tone
- Adjustable social media strategy
Cons
- Limited comment management
- Limited pages support
- No LinkedIn or Twitter support
- Customization complexity
- Potential inability to understand slang
- Different language limitations
Postguard Pricing and plans
Paid plans start at $99/month and include:
- Respond to and hide comments automatically
- Set rules in natural language
- Limited to one Facebook page
- Handles up to 500 comments per month
Postguard FAQs
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What is the primary function of PostGuard?
- The primary function of PostGuard is to automate and moderate social media comments for businesses, which includes crafting responses to social comments, operating an auto-reply system, and managing social media interactions for efficiency and engagement.
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How does the auto-reply system in PostGuard work?
- PostGuard's auto-reply system crafts engaging responses to social comments. These responses can either be automatically posted or held for manual review and approval before being published.
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Does PostGuard offer advanced sentiment analysis?
- Yes, PostGuard provides an advanced sentiment analysis feature. Its AI system meticulously analyzes every comment, giving a comprehensive report on the sentiment of the audience.
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How does PostGuard contribute to ROI maximization?
- PostGuard contributes to ROI maximization through a strategic auto-reply system that guides audience interaction towards desired actions like clicking on tracked links or using language designed to boost engagement.
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Can PostGuard operate 24/7?
- Yes, PostGuard operates 24/7, constantly managing and optimizing social media comments, thus improving operational efficiency.
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Can I customize PostGuard according to my specific brand tone and social media strategy?
- Yes, PostGuard allows for customization according to your specific brand tone and social media strategy to ensure a consistent and personalized experience for the audience.
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What sizes of businesses can use PostGuard's services?
- PostGuard's services can be utilized by businesses of various sizes, from newcomers to large enterprises.
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Does PostGuard support multiple languages?
- Yes, PostGuard is a multilingual tool. It supports English, Spanish, French, German, Italian, Portuguese, Dutch, Russian, Chinese, Korean, and all languages supported by ChatGPT™.
Get started with Postguard
Postguard reviews
Amina Khan
February 9, 2025
What do you like most about using Postguard?
I love how Postguard automates responses to comments. This feature has saved our social media team countless hours, allowing us to focus more on strategy rather than getting bogged down in repetitive tasks.
What do you dislike most about using Postguard?
The only downside is that it currently only supports Facebook. We’re looking forward to the Instagram integration, as having both platforms in one tool would streamline our workflow even more.
What problems does Postguard help you solve, and how does this benefit you?
Postguard helps us manage customer interactions efficiently, especially during peak hours. The sentiment analysis feature allows us to gauge audience reactions in real-time, which is invaluable for our engagement strategies.
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Mateo Fernandez
February 23, 2025
What do you like most about using Postguard?
The advanced sentiment analysis is a game-changer. It helps us understand customer feelings towards our brand and tailor our responses accordingly.
What do you dislike most about using Postguard?
I wish the auto-reply options were more customizable. Sometimes the default responses don’t align perfectly with our brand voice.
What problems does Postguard help you solve, and how does this benefit you?
It significantly reduces our response times to customer inquiries, which has improved our overall customer satisfaction ratings. This tool is crucial for maintaining a positive online presence.
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Sofia Petrova
January 21, 2025
What do you like most about using Postguard?
I appreciate the manual review feature. It gives us the ability to moderate sensitive comments before they go live, which is essential for maintaining our brand's reputation.
What do you dislike most about using Postguard?
The interface could be a bit more intuitive; it took some time to get used to all the features available.
What problems does Postguard help you solve, and how does this benefit you?
Postguard helps us manage negative comments effectively, which protects our brand image. It allows us to respond quickly and appropriately, which is vital in the social media landscape.
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