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Buska

Buska.io monitors online mentions of your brand in real-time to help manage reputation and engage with customers.
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Buska Reviews

4.68
Based on 25 reviews
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How would you rate Buska?
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Omar Sayed
Omar Sayed March 7, 2025

What do you like most about using Buska?

The ability to track mentions from multiple sources in real-time is a game-changer for our marketing efforts.

What do you dislike most about using Buska?

Sometimes the data processing is slow during peak times, which can delay response times.

What problems does Buska help you solve, and how does this benefit you?

Buska enables us to engage with our audience promptly, improving customer satisfaction and loyalty.

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Sofia Pérez
Sofia Pérez March 3, 2025

What do you like most about using Buska?

I like the way it aggregates data from different sources, making it easy to see the overall picture of our brand perception.

What do you dislike most about using Buska?

The customer support could be more responsive, especially when we face technical issues.

What problems does Buska help you solve, and how does this benefit you?

Buska helps us identify potential crises before they escalate, which is vital for our public relations strategy.

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Minh Nguyen
Minh Nguyen March 1, 2025

What do you like most about using Buska?

The monitoring capabilities are robust, allowing us to keep track of brand perception easily.

What do you dislike most about using Buska?

The setup process could be smoother, especially for teams new to brand monitoring tools.

What problems does Buska help you solve, and how does this benefit you?

Buska helps us stay ahead of negative sentiment, allowing us to take proactive measures and maintain our brand's integrity.

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Marta Kowalski
Marta Kowalski February 28, 2025

What do you like most about using Buska?

I appreciate the user-friendly dashboard and the visual representation of data. It makes it easy to track trends over time.

What do you dislike most about using Buska?

It would be great if there were more analytics features to dig deeper into customer feedback. Currently, the analysis feels a bit surface-level.

What problems does Buska help you solve, and how does this benefit you?

With Buska, we can effectively manage our online reputation. By addressing mentions quickly, we’ve seen an increase in customer satisfaction.

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Andrei Ivanov
Andrei Ivanov February 27, 2025

What do you like most about using Buska?

The comprehensive analytics provide a great overview of our brand health across various platforms.

What do you dislike most about using Buska?

I found the learning curve quite steep, especially for more advanced features.

What problems does Buska help you solve, and how does this benefit you?

Buska allows us to monitor our brand's reputation effectively, which is essential for maintaining customer trust.

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Youssef El Amrani
Youssef El Amrani February 25, 2025

What do you like most about using Buska?

I love the sentiment analysis feature. It helps us understand how our audience feels about our campaigns.

What do you dislike most about using Buska?

The mobile app could use some improvements. It sometimes lacks functionalities that are available on the desktop version.

What problems does Buska help you solve, and how does this benefit you?

Buska allows us to keep a finger on the pulse of our brand's reputation, which is crucial for our customer relationship management.

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Elena Rodriguez
Elena Rodriguez February 22, 2025

What do you like most about using Buska?

The tool’s ability to aggregate data from different social platforms is impressive and saves time.

What do you dislike most about using Buska?

It would be great to have more customizable reporting options.

What problems does Buska help you solve, and how does this benefit you?

Buska has helped us improve our brand engagement by ensuring we respond to mentions promptly.

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Chinedu Obi
Chinedu Obi February 20, 2025

What do you like most about using Buska?

The dashboard is intuitive, making it easy to navigate through brand mentions and insights.

What do you dislike most about using Buska?

I encountered some bugs that affected the user experience, which could be improved.

What problems does Buska help you solve, and how does this benefit you?

Buska helps us maintain a positive online reputation by allowing us to address concerns immediately, which has strengthened our customer relationships.

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Ines Diab
Ines Diab February 20, 2025

What do you like most about using Buska?

The ability to see brand mentions from various sources all in one place is invaluable. It saves us so much time.

What do you dislike most about using Buska?

The initial setup was a bit complicated, and I would have appreciated more guidance on that.

What problems does Buska help you solve, and how does this benefit you?

Buska helps us to stay proactive rather than reactive, allowing us to manage our brand reputation effectively and maintain customer trust.

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Nia Choudhury
Nia Choudhury February 16, 2025

What do you like most about using Buska?

The real-time alerts are fantastic! I can take immediate action based on customer feedback.

What do you dislike most about using Buska?

Sometimes, the data presented can be overwhelming, especially for new users who might not know where to start.

What problems does Buska help you solve, and how does this benefit you?

Buska helps us foster better relationships with our customers, as we can respond quickly to their needs and concerns, enhancing overall customer satisfaction.

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Mateo Castillo
Mateo Castillo February 12, 2025

What do you like most about using Buska?

I enjoy the breadth of platforms that Buska monitors. It ensures we don’t miss any important mentions.

What do you dislike most about using Buska?

The analytics dashboard could be more intuitive; it takes time to figure out where everything is.

What problems does Buska help you solve, and how does this benefit you?

Buska helps us track public sentiment effectively, allowing us to adjust our marketing strategies accordingly.

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Amina Hassan
Amina Hassan February 12, 2025

What do you like most about using Buska?

The tool's real-time monitoring is phenomenal. I can respond to customer inquiries and complaints on social media instantly.

What do you dislike most about using Buska?

It can be a bit slow to load at times, especially when trying to access a large amount of data at once.

What problems does Buska help you solve, and how does this benefit you?

Buska helps us manage our public relations very effectively. By addressing issues early, we've been able to prevent potential PR crises.

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Clara Rojas
Clara Rojas February 11, 2025

What do you like most about using Buska?

The user interface is clean and easy to navigate, making it accessible even for those with limited tech skills.

What do you dislike most about using Buska?

I wish there were more tutorials available to help users maximize the tool's potential.

What problems does Buska help you solve, and how does this benefit you?

Buska helps us respond to customer feedback quickly, which has led to increased customer loyalty and satisfaction.

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Rina Takahashi
Rina Takahashi February 10, 2025

What do you like most about using Buska?

The tool's comprehensive monitoring capabilities help us understand how our brand is perceived across different demographics.

What do you dislike most about using Buska?

The initial setup can be time-consuming, but the benefits outweigh the early hassle.

What problems does Buska help you solve, and how does this benefit you?

Buska helps us manage our online presence effectively, allowing us to address customer needs swiftly and improve overall satisfaction.

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Rafael Silva
Rafael Silva February 6, 2025

What do you like most about using Buska?

The sentiment analysis feature is incredibly insightful. It helps us understand not just what is being said but how people feel about it.

What do you dislike most about using Buska?

I wish there was a mobile app for easier on-the-go monitoring.

What problems does Buska help you solve, and how does this benefit you?

Buska has significantly improved how we manage our online reputation, allowing us to react quickly to customer concerns.

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Dmitry Petrov
Dmitry Petrov February 2, 2025

What do you like most about using Buska?

I enjoy the detailed analytics and reports that Buska provides. They are helpful for our monthly marketing meetings.

What do you dislike most about using Buska?

Integration with other tools could be improved. We use several platforms, and I wish there was more seamless connectivity.

What problems does Buska help you solve, and how does this benefit you?

Buska allows us to gauge public sentiment and shift our strategies accordingly, which has led to better engagement rates.

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Aarav Sharma
Aarav Sharma January 29, 2025

What do you like most about using Buska?

The real-time notifications are a lifesaver for our customer service team. We can resolve issues as they arise.

What do you dislike most about using Buska?

The price point might be a bit high for smaller companies, but the features justify it.

What problems does Buska help you solve, and how does this benefit you?

Buska allows us to maintain a proactive approach to brand management, which has significantly improved our customer relations.

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Fatima Al-Mansoori
Fatima Al-Mansoori January 29, 2025

What do you like most about using Buska?

The integration with social media platforms is seamless. I can manage everything from one dashboard.

What do you dislike most about using Buska?

It occasionally lags when processing large datasets, which can be frustrating.

What problems does Buska help you solve, and how does this benefit you?

Buska has enabled us to enhance our customer engagement by allowing timely responses to mentions, which is crucial for our brand's success.

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Samuel Nguyen
Samuel Nguyen January 29, 2025

What do you like most about using Buska?

The ability to monitor multiple channels in real-time is fantastic. It gives us a holistic view of our brand presence.

What do you dislike most about using Buska?

The pricing could be more competitive for small businesses like ours. It's a bit of an investment, and we need to see a clear ROI.

What problems does Buska help you solve, and how does this benefit you?

Buska helps us notice and react to negative comments before they escalate, which is invaluable for maintaining a positive brand image.

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Thiago Alves
Thiago Alves January 25, 2025

What do you like most about using Buska?

The sentiment analysis is detailed and helps us understand customer emotions effectively.

What do you dislike most about using Buska?

The data visualization tools could be more sophisticated; they sometimes lack depth.

What problems does Buska help you solve, and how does this benefit you?

Buska enables us to identify trends in feedback, allowing us to adapt our marketing strategies accordingly.

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Zara Khan
Zara Khan January 23, 2025

What do you like most about using Buska?

I appreciate the real-time alerts. They help us act quickly on customer feedback, enhancing our service.

What do you dislike most about using Buska?

The reporting features could be more customizable to fit our specific needs.

What problems does Buska help you solve, and how does this benefit you?

With Buska, we can manage our brand reputation more effectively, leading to improved customer trust and loyalty.

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Jorge Gonzalez
Jorge Gonzalez January 23, 2025

What do you like most about using Buska?

The insights provided are actionable and relevant. We can tailor our marketing efforts based on what our audience is saying.

What do you dislike most about using Buska?

I found the customer support response times a bit slow at times, which can be frustrating when issues arise.

What problems does Buska help you solve, and how does this benefit you?

Buska helps us track brand sentiment effectively, which in turn helps us to adjust our strategies and improve our overall brand image.

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Luca Martinez
Luca Martinez January 17, 2025

What do you like most about using Buska?

I love how Buska provides real-time updates on brand mentions across multiple platforms. It allows me to engage with customers immediately, which is crucial for our reputation management.

What do you dislike most about using Buska?

The interface can be a bit overwhelming at first. It took me a while to get used to all the features and settings available.

What problems does Buska help you solve, and how does this benefit you?

Buska helps me monitor customer sentiment effectively, allowing me to address negative feedback swiftly. This proactive approach has positively impacted our brand image and customer loyalty.

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Akira Tanaka
Akira Tanaka January 15, 2025

What do you like most about using Buska?

The comprehensive coverage of social media and news sites is impressive. I can see everything from tweets to blog posts all in one place.

What do you dislike most about using Buska?

Sometimes, the notifications can be a bit too frequent, especially during a campaign. It would be nice to have more customizable settings for alerts.

What problems does Buska help you solve, and how does this benefit you?

Buska allows us to gather insights on customer opinions, which directly influences our marketing strategies. We can adapt our campaigns based on real-time feedback.

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Haruto Sato
Haruto Sato January 10, 2025

What do you like most about using Buska?

The insights it provides into customer sentiment are invaluable for crafting our marketing strategies.

What do you dislike most about using Buska?

The data export features need improvements, as they aren't as user-friendly as I hoped.

What problems does Buska help you solve, and how does this benefit you?

Buska allows us to track public perception of our brand, helping us to pivot our strategies based on real-time insights.

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