
The custom filters are incredibly helpful. I can tailor them to our specific brand values, which enhances our online presence.
The setup process took longer than expected, and I felt there could be more user-friendly guides available.
It helps maintain a positive brand image by filtering out negative comments before they reach our audience.
I love the multi-lingual support; it allows us to manage our brand across different regions without language barriers.
The pricing plans can be a bit confusing. It would be great to have clearer options based on our specific needs.
It helps us quickly remove spam and inappropriate comments, which keeps our community safe and engaged.
The concept of AI moderation is promising and could really enhance brand management.
Unfortunately, it often lacks the accuracy we need. It flags benign comments as spam, which disrupts user engagement.
It does help reduce the amount of negative comments visible on our social media, but the trade-off is losing some valuable user feedback.
I appreciate the sentiment analysis feature, which helps me understand how users perceive our brand. It's insightful for crafting our marketing strategy.
The interface feels a bit clunky at times, and it can be overwhelming with so many options to customize. A more streamlined design would be helpful.
It effectively filters out harmful comments, which protects our brand reputation. However, sometimes it misses context, leading to false positives.
I absolutely love the 24/7 moderation feature. It allows us to keep our social media clean, even when we’re not online.
There are occasional glitches in the system, but they are infrequent and usually get resolved quickly.
It helps us stay proactive about our online reputation. We can focus on engaging with our audience instead of managing toxic comments.